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JackTop Casino - opšta diskusija (strana 5)

pre 1 godinu od C078
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30.010 pregleda 212 odgovora |
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helbo87
pre 11 meseci

So you still don't know the reason why the casino blocked your account according to what I have read. Is that right ? 

As for not depositing money if you knew the casino would block your account, that's quite logical. But it would certainly be useful to know why it happened.

The casino doesn't communicate with you at all ? 

pre 11 meseci

wat happend everytime is i go in live chat they ignore me they read but no respond

email ive send almost 500 emails no respond ive send whats app messages no respond i send review on trustpilot i got respond on there al ways the same answers that i need to take up contact with support but no respond

Jaro
pre 11 meseci

Da, zaista, još uvek ne znam razlog! I niko mi ne odgovara. Pokušao sam sa drugom adresom e-pošte i oni odgovaraju i kada kažem da sam to ja, ignorisan sam i na ćaskanju uživo, nažalost, zbog toga se osećam opljačkano. Nadam se da sada razumete zašto želim svoj novac nazad

Automatski prevedeno:
pre 11 meseci

Jer da sam znao da će se ovo desiti nikada ne bih igrao! Igram i na drugom sajtu, takođe sam izgubio hiljade evra tamo i nije mi smetalo jer je korisnička služba dostupna i dobijam odgovore ako imam neka pitanja, tako da se osećam sigurno. Ovaj mi uzima novac i blokira me bez milosti i zato se nadam da ću dobiti svoj novac nazad i želim da ovaj kazino jednostavno nestane sa interneta, on nastavlja da prevari žrtve i mislim da je to tužno. Možete pošteno zaraditi kockanjem

Automatski prevedeno:
pre 11 meseci

Svaki dan šaljem e-poštu tražeći od njih da objasne zašto sam blokiran i koliko dugo! Imao sam takozvanog VIP menadžera i on do sada nije ništa odgovorio. Uvek sam igrao u sigurnom kazinu i mislio sam da ima i KSA licencu jer je na casinojager.nl. Takođe sam poslao e-mail na Casinojager.nl da je jacktop prevara i ni oni nisu odgovorili

Automatski prevedeno:
pre 11 meseci

wat happend everytime is i go in live chat they ignore me they read but no respond

email ive send almost 500 emails no respond ive send whats app messages no respond i send review on trustpilot i got respond on there al ways the same answers that i need to take up contact with support but no respond

pre 11 meseci

I don't think it's right for a casino to tell you to reach support and then ignore all communication. Anyway, I would like to know why the casino closed your account ? 

As for the complaint, it is still open and we will see if our team can help you. I truly hope so.

pre 11 meseci

Da, zaista, još uvek ne znam razlog! I niko mi ne odgovara. Pokušao sam sa drugom adresom e-pošte i oni odgovaraju i kada kažem da sam to ja, ignorisan sam i na ćaskanju uživo, nažalost, zbog toga se osećam opljačkano. Nadam se da sada razumete zašto želim svoj novac nazad

Automatski prevedeno:
pre 11 meseci

I believe that a valid reason why the casino closed your account would be appropriate. If the casino has not provided you with one and you do not know why and there is still no communication between you and the casino because they do not answer you, I would recommend opening a complaint. 

Just use this link and our team will try to investigate your situation and help you. 

If you go ahead let me know, I'm curious to see how the whole situation develops. 

pre 11 meseci

20

Jaro
pre 11 meseci

Hvala vam što razumete moju situaciju! Odmah sam podneo žalbu preko linka, nadam se da ima smisla. Pozlilo mi je kad sam već bolestan!

Automatski prevedeno:
Jaro
pre 11 meseci

Moj nalog je inače u redu jer sam prethodno prokockao 1000 evra i vratio ih i dobio isplatu nakon što sam poslao 100 mejlova. Čak i tada je bilo teško isplatiti moj novac. Ali onda ponovo igram i blokiram sve vrste komunikacije

Automatski prevedeno:
pre 11 meseci

Moj nalog je zatvoren bez razloga

Automatski prevedeno:
pre 11 meseci

Nije moguć oblik komunikacije

Automatski prevedeno:
pre 11 meseci

Moj nalog je inače u redu jer sam prethodno prokockao 1000 evra i vratio ih i dobio isplatu nakon što sam poslao 100 mejlova. Čak i tada je bilo teško isplatiti moj novac. Ali onda ponovo igram i blokiram sve vrste komunikacije

Automatski prevedeno:
pre 11 meseci

Yes, I have seen it and I am wondering how it will all turn out in the end. I would say that at least there might be some chance, even if you have already got money from the casino. 

We'll see if that's the case this time, and I think after this experience it would probably be wise to find another one. 

However, when the casino does not communicate and you do not know what is happening with the withdrawal and even block you without giving a reason, I do not think that is right. Eventually we'll see what our team gets up to. 

I hope everything will be resolved fairly. 

pre 11 meseci

Moj nalog je zatvoren bez razloga

Automatski prevedeno:
pre 11 meseci

Have they closed your account now too ? I suppose if you can't communicate with the casino as you say, you don't know the reason either. I'm sorry when players get into this situation, but I saw that you have already filed a complaint, so let's see if we can help you. I hope so, because 8 thousand euro is not the least to just give up. 

pre 11 meseci

No thats right im not surrender

pre 11 meseci

Its closed now also

Jaro
pre 11 meseci

Hvala!


Raduje me osećaj da neko radi nešto za mene! Nadam se da će se to rešiti! Ovaj kazino jednostavno treba zatvoriti! I svaki kupac koji je blokiran bez razloga i kupci koji su blokirani u roku od nekoliko minuta jer su izgubili iznos dobijaju svoj novac nazad jer to zaista nije fer!

Automatski prevedeno:
helbo87
pre 11 meseci

Well, let's see where the complaint gets you. 🤞

Just to be 100%, was there any money left in your balance account when your account was closed?

I feel this is a crucial point in such cases.

Thank you!


pre 11 meseci

Its closed now also

pre 11 meseci

Quite sad, I'd say. Still, may I ask you the same question?

How much money was left in your casino account the moment it was closed, please?

pre 11 meseci

novac je jednostavno nestao

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