JeetCity Casino - opšta diskusija

Kinda curious how Miidelgado's case is playing out. Looks like the complaint was submitted to Curacao Gaming about two months ago (judging by the timeframe posted with the interactions), yet this is still listed as waiting for their decision.

Has there been any further developments with this?

Hello,

I'd guess that we have not yet received any sort of update from the player. Otherwise, the complaint would get updated, I dare to say.

Thanks for the update, Radka.

Appreciate it!

No problem at all.

Sadly, it's not so uncommon that Curacao does not respond at all or just informs the players about a negative result very briefly. 

I can understand that some players are simply discouraged by this development and lose interest in cooperation. 🙁

don’t play at the jeetcity casino, I registered with them, submitted all the documents for verification and they didn’t check for 3 months, I played, deposited and withdrew money until one day I won a large amount of almost 37,000 Canadian dollars! when I won, I started to withdraw money, but my withdrawal requests were rejected and asked to go through verification, I passed and they checked for a long time, and every time I wrote to them how long to wait, they didn’t give me any deadlines or information (they just told me to come back and enjoy the game) I returned and started playing, time passed and in 2 days I lost almost the entire amount, only 3600 dollars remained and they transferred me only 3000 and left 600 and still don’t give it back! I want to note that when I wrote to them about my displeasure that they were stalling for time and for this I lost, they blocked me with the pretext that I was an addict! How come ? they themselves offered to play! and it’s my right to play! My complaints were as follows (why didn’t they check my data right away?) Why did they allow me to withdraw money and top up my account before the big win? Why didn’t they let me know how long it would take for verification? and why did they block me? and this provoked me! I want justice, they don’t have the right to use people like that! They do everything very thoughtfully, I won this money honestly and wanted to withdraw, and if they had not rejected my transfer and advised me to continue playing, I would not have lost or lost! Is it possible to somehow regulate human rights? In any country, according to the constitution, human rights must be protected, I ask you to help resolve this matter, thank you for your remote time, regards Giorgi

Hi, I see that you have uploaded a pretty significant win according to your complaint that you have opened with us and there are currently problems with the withdrawal. How long are you waiting for your money ? We give casinos 14 days for this process. Did the casino give you a specific reason why you have to wait ? I believe that if you win so much money the casino must check it and if they have nothing new you will have to wait, but some update would be useful, because waiting and not knowing anything is also not pleasant for the players. 

So it's good that you've filed a complaint and we'll see where the team gets to.

I hope everything will be resolved fairly. 

Anything! I never got a response and the money was never returned to me.

Nada! Nunca obtive resposta e nunca me foi devolvido o dinheiro.

No response from the regulator, either?

Jeet City is a Dama casino, which means it's probably got an Antillephone license. Their attitude towards complaints is generally "Don't call us; we don't care".

I hope this doesn't get me in hot water with the Guru, but I'm gonna suggest you follow this link here:

https://www.askgamblers.com/online-casinos/reviews/jeetcity-casino#complaints-list

They're 3 for 3 on resolved complaints, the most recent appearing to be from October.

Best of luck to ya!

jeetcity simply psychologically deceived me, they took their time with verification so that I would fall into temptation and lose all the money, and that’s what happened, and when I spoke out to them, they blocked me forever, despite the fact that I won 38,000 thousand dollars and my level was the maximum where the prize was the fund was large and naturally I lost everything! We players are not protected, we only get money and that’s it! it's just a hoax, a big hoax! I hope someday there will be a law where they will have to pay off everyone!

Good afternoon, after a year they apologized for the 20 days of waiting... They are wrong, they should already apologize for the more than 365 days of waiting!!!

Boa tarde, passado um ano pediram desculpas pelos 20 dias de espera... Estão enganados, já deviam pedir desculpa pelos mais de 365 dias de espera!!!

So who was is that apologized.. the licensing body or the casino?

Did you receive any payment?

Oh that's pretty pathetic I'd say. It's nice of them to apologize, but it would be better if you got your money. They didn't make any comment on that, did they?

Hey! I want to withdraw money from Jeetcity Casino via Sofortüberweisung, as before, and it is rejected due to technical difficulties. I then tried using a bank transfer and it was rejected again. My account is verified. In the chat they said I should try again with a different IBAN, which I don't have. I have now requested another withdrawal, specifically for Volksbank. Their reasoning seems pretty flimsy to me. Have you ever had problems like this?

Hey! Ich möchte bei Jeetcity Casino auszahlen, über Sofortüberweisung, wie bereits zuvor, und es wird abgelehnt, wegen technischen Schwierigkeiten. Habe es dann über Bank Transfer versucht und es wurde wieder abgelehnt. Mein Account ist verifiziert. Im Chat meinten die ich sollte es nochmal versuchen mit einer anderen IBAN, die ich aber nicht habe. Habe jetzt nochmal eine Auszahlung beantragt, speziell für Volksbank. Mir kommt die Begründung von denen doch recht fadenscheinig vor. Hattet ihr solche Probleme schon mal?

Hey!

What's the reasoning anyway? If I may add a theory, occasionally offshore casinos, the ones missing a GGL license, have to use 3rd party companies to allow withdrawals to citizens of Germany (and also to other heavily regulated markets). I hope I'm wrong but how do your local banks reflect gambling transactions?

Just saying it could be the case. Of course, the casino has to find solution and a reasonable explanation would be sufficient.

Keep us posted, please. I certainly hope the Volksbank will work.