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Kent Casino - opšta diskusija (strana 2)

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Romi
pre 1 meseca

Well, considering I didn't get a "verification email" at the very beginning and that I did not see a support contact email anywhere on my casino site at KENT, I am going to take an educated guess that there isn't one - for me anyway. The only form of communication was LIVE CHAT, and they would either answer me in Russian, or they would leave or let me sit in the chat for days - and when I say days, I mean DAYS. My winnings were significant, and I would definitely wait DAYS for over 100,000 dollars.

Have I mentioned that they immediately shut down my account on me shortly after I won, and now I have no entry - I can't even change my password to get in, etc... so this is why I have the suspicions I have - that they are not a decent and moral casino, that will pay clients when they win LARGE amounts. I had to let go of over 100,000 dollars when they did this.

Do you know of some way that I can recover this? I mean, it seems to me that this thread is very "PRO" KENT Casino - which is nice and all, but my experience there was nothing but a robbery on their part, which I feel is a SCAM move. What could be worse to do to a customer than this?

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SuperKyzer
pre 1 meseca

You still have the option to submit a complaint, of course. Right?

Just tell me, please, if I understood correctly that you have no access whatsoever to your account with the remaining balance in it. Is it so?

Didn't they send any email to you with an explanation?

Such an email could easily end up in the spam box, so please check that one as well and let us know.

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