Zdravo, da li ste pokušali nekako da rešite ovo sa kazinom? Da li sam dobro razumeo ako kažem da ste na kraju izgubili novac? Ili vam ga je kazino uzeo? Takvi problemi se obično mogu pojaviti, ali verujem da nije tako teško pronaći razuman način da razgovarate sa kazinom. Ponekad je teško, ali ako nije moguće možemo pokušati da pomognemo. Ali ako igrač izgubi novac onda nema šta da se štedi, pa zato pitam.
Hello, did you try to resolve this with the casino somehow? Do I understand correctly if I say that you lost money in the end? Or did the casino take it from you? Such problems can usually arise, but I believe it's not that difficult to find a reasonable way to talk to the casino. Sometimes it's difficult, but if it's not possible we can try to help. But if a player loses money then there is nothing to save, so that's why I ask.