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Legiano Casino - opšta diskusija (strana 15)

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pre 9 meseci

Dobro veče i danima čekam da dobijem 500€. Generalno, ne znam da li ću ponovo igrati u ovom kazinu, stalno sam zabrinut da li ćemo dobiti svoj novac.

Automatski prevedeno:
Romi
pre 9 meseci

Ali samo pogledajte moje testove i njihove odgovore, i laži koje su mi rekli. Mislim, bukvalno, smejali su mi se. Samo što sam bio pametan i uzeo svakakve dokaze.

Automatski prevedeno:
weakz30
pre 9 meseci

Zdravo


Sada samo sačekajte i vidite šta će se desiti, već ste podneli žalbu...nema smisla objavljivati istu stvar iznova i iznova...

Razumem vašu frustraciju, ali vam to uopšte ne pomaže. Naprotiv, kazino će se tada potpuno zatvoriti...


Takođe sam dobio svoj novac uz pomoć CasinoGuru-a…


Automatski prevedeno:
pre 9 meseci

Na osnovu mog iskustva i informacija ne bih igrao ni u jednom od ovih kazina i ako vidite kazino sa bonus rakom kao ja, bežite od njega jer kada je u pitanju podizanje vaših dobitaka nema garancije da ćete ih dobiti za 3 radna dana, u mom slučaju VIPERVIN 20 DANA I NE VRATI MI REFUNDIRANjE, pljačkajte još jednu sestru kazino, malinapira kazino na legiano, spinigth i spisak koji ću uskoro objaviti kompletan da dobro razmislite gde ćete da izgubite novac i ako odlučite da povučete ako vam plate daće vam ga u kapima za jako dugo vremena za koje nećete ni shvatiti da ste nešto osvojili u odnosu na izgubljeno.

Automatski prevedeno:
pre 9 meseci

A mi ostajemo isti bez ijednog evra vraćenog. Neverovatno je, ali tako je.

Automatski prevedeno:
pre 9 meseci

Mogu preporučiti svima


Registrujte se u Tsars kazinu… nema problema sa depozitima i isplatama… verifikovano u roku od 3 minuta… igrano u ponedeljak, isplaćeno €9,000, novac je bio na mom računu juče sa trenutnim transferom… dnevni limit za povlačenje €5,000


I ja sam ostao bez Legiana...ne trebaju mi muke...



Automatski prevedeno:
pre 9 meseci

Hello, I'm french


I would like to report the unfair closure of my account at the LEGIANO casino.


On March 26, 2025, I won 4,000 EUR at Legiano.


I continued to play by placing sports bets, and my account currently has over 6,300 euros.


I had forgotten, due to the fatigue of the frantic gambling, that I had placed a sports bet.


I contacted the chat the next day to report a decrease in my balance, suspecting my husband, but ultimately I had remembered that I was the one who had placed the sports bets, that no one had touched his account, and that I was indeed the only one with access to his casino account.


The casino froze the account, putting it on "review" for several weeks.


 During the investigation, I contacted Legiano support via chat and email to state that I was the only one with access to their account and that, due to fatigue from intensive gaming, I had mistakenly contacted support via chat to report suspicious bets.


I explained via email and chat that these bets had indeed been made by me and that no one had access to my confidential Legiano account.


 On April 16, 2025, Legiano Casino sent a message to indicate the closure of the investigation and the removal of doubt, stating that: "The investigation did not reveal any hacking anomalies or suspicious activity by a third party," confirming that I have always been the sole user of the account...


---- Message from Legiano on April 16, 2025

Amélie (Legionnaire)

April 16, 2025, 2:59 PM UTC+3


Dear C***Christelle,


Please note that the review of the actions and information relating to your account did not reveal any anomalies or suspicious activity by a third party.


 We ask that you provide us with photos of the following verification documents:


ID

Payment Method

Withdrawal Account


Once we have received all the documents, we will verify them and proceed with reopening your account.


We thank you for your cooperation.


We also strongly recommend changing your password every three months for additional protection.

------


The casino is asking for your ID card, credit card, and bank details.


I am sending the requested documents.


 On April 20, 2025, I received an email informing me:


"Please note that, following the administration's decision, your account has been closed without the possibility of reopening."


-----Message from Légiano on April 20, 2025

Ryver (Legionnaire)

April 20, 2025, 11:45 PM UTC+3


Dear Christelle P****


Thank you for contacting our customer service.

We hope you are well!


We apologize, but we currently do not have a native speaker available to respond to your message. In order to respond quickly, we will respond in English. Thank you for your understanding andpatience. Please note that, following the administration's decision, your account has been closed without the possibility of reopening.


 For any questions, please do not hesitate to contact us by email at [email protected] or via live chat.


Sincerely,

Customer Service

------


Legiano Casino is closing my account without any legitimate reason, even though in the previous message dated April 16, 2025, the casino confirmed that my account activity was normal.


My Legiano account balance exceeds 6,300 euros.


I request that Legiano unblock my account and allow me to withdraw my money.


I filed a complaint on Guru by sending:


- a screenshot of the email dated April 16, 2025 regarding the end of the investigation and request for documents.

- a screenshot of the email dated April 20, 2025 regarding the closure of my Legiano account with 6,300 euros on it.

- the PDF sent to Legiano with my ID card, my bank details, and my bank card. 


I hope you can help me.


Sincerely,


Christelle

Izmenjeno
Christelle69
pre 9 meseci

Hello and thank you for your report.

Without further ado, I think you should complain—like many players have before you. Our colleagues will consider the situation and, if possible, will also try to find some options. I believe that this particular casino is on the brink of a breakdown in constructive communication. It appears that they are once again aiming to resolve players' issues. Colleagues from the complaint—and a few other teams too—are still trying to stay in touch with the casino representatives and resolve every delayed or complicated payment.

So, hopefully the complaint should be addressed and explained.


Radka
pre 9 meseci

Neprihvatljivo je na bilo koji način žaliti se na dobijanje novca koji smo zaradili. Kada uplatimo depozit, nema problema, pa zašto oni tako dugo traju?

Automatski prevedeno:
pre 9 meseci

Dobro veče i danima čekam da dobijem 500€. Generalno, ne znam da li ću ponovo igrati u ovom kazinu, stalno sam zabrinut da li ćemo dobiti svoj novac.

Automatski prevedeno:
pre 9 meseci

Hello,

Well, I can confirm that this casino has delayed withdrawals, so I guess things will start improving once they catch up with all players in line. My opinion? It is quite a long road.

Glad to see you already lodged the compalint - good step. Try to hold on, please.

Radka
pre 9 meseci

Žalio sam se, ali ne razumem zašto ovo kašnjenje. Ne mogu da se plašim kada ću dobiti svoj novac.

Automatski prevedeno:
pre 9 meseci

Ali samo pogledajte moje testove i njihove odgovore, i laži koje su mi rekli. Mislim, bukvalno, smejali su mi se. Samo što sam bio pametan i uzeo svakakve dokaze.

Automatski prevedeno:
pre 9 meseci

I understand the frustration, and I really admire your determination. Anyone who is interested may browse your proofs and make up his mind. Under the current circumstances, I guess there is not much else to say, since we all know they are delayed and eventually have been avoiding straight answers. However, as far as I know, my colleagues have caught up with new contacts there and their approach seems promising so far. We hope to resolve the complaints.

pre 9 meseci

Neprihvatljivo je na bilo koji način žaliti se na dobijanje novca koji smo zaradili. Kada uplatimo depozit, nema problema, pa zašto oni tako dugo traju?

Automatski prevedeno:
pre 9 meseci

I suggest you read this thread. That's the shortest way to get the answer to the "how is this possible?" question. It is happening; the rest really is not relevant anymore. what matters is that the casino has become cooperative again. That's excellent news!

Radka
pre 9 meseci

Šta podrazumevate pod saradnjom?

Automatski prevedeno:
pre 9 meseci

Žalio sam se, ali ne razumem zašto ovo kašnjenje. Ne mogu da se plašim kada ću dobiti svoj novac.

Automatski prevedeno:
pre 9 meseci

Just wait, please. No one will give you a precise date; however, the complaint in most cases helps to get paid in the end.

zwoula_1996
pre 9 meseci

Zato što koruptivno i na prljav način posluju prema svojim klijentima, ovim i njihovim sestrinskim kućama, potpuno se slažem sa tobom, moraš da ih moliš da ti daju tvoj novac koji im ne pripada, ako je za utehu, ja sam od 30. marta do danas 24. aprila, a da nisam primio ni evra svog novca sa stalnim odlaganjem da je ulog nekoliko hiljada evra, da je u pitanju nekoliko hiljada evra. Čak sam se i razboleo, želim ti sreću.

Automatski prevedeno:
Radka
pre 9 meseci

file Podneo sam žalbu guruu, nadam se da će Legiano otvoriti moj nalog

Automatski prevedeno:
Anonymized859
pre 9 meseci

Koliko novca ste povukli? Uplatili su mi ga na račun pre 2 nedelje.

Automatski prevedeno:
zwoula_1996
pre 9 meseci

Ništa sa Legianom, nego sa njegovom sestrinskom kompanijom Vipervin, 30. marta, 500 evra, 31. marta, 500 evra i 1. aprila 500 evra, podigao sam 1.500 evra i 1. aprila 500 evra... Do danas, 24. aprila, nisam dobio baš ništa, potpuno oduševljen, ogorčen i prevaren.

Automatski prevedeno:
Anonymized859
pre 9 meseci

Da li ste podneli žalbu???

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Anonymized859 je izbrisao post
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