Limitless Casino - opšta diskusija (strana 5)

They are not doing what they say they say contact live chat and there is none just a bot all I want is my $50 I won from a bonus that was supposed to be a no deposit bonus now they want me to make a $10;, deposit why would I if I can't even talk to real person I've email they say live chat will take care of it when there's nothing but s bot to reply

Oh, I'm sorry you got yourself into this situation. However, I would say that the deposit the casino asks you to make is a verification deposit, which is common in almost every casino. Have you already had a verified account here? Try to email them again to see how it is, and I guess that will be the case, but a sure thing is a sure thing. Feel free to let me know what they tell you and we'll see what happens next. 

Waiting to hear about my verification documents approval I'm fully aware of the deposit rule by don't agree with it at all have since asked 5x for confirmation of receipt of my documents and why the false claims on live support only to be ignored and answered with jibbirsh about the time it takes to verify 3 picture that's there verification protocol what a joke very leary and waiting to see what's next for them to delay or deny my withdrawal casinos really hate when your lucky enough to win with a free spins of chip bonus offs are slim it ever happens this is second time I've got lucky and neither casino wanted to pay first casino I was able to turn.58c into $100 thy were very slow in paying but eventually did unlicensed casino are risky business to in my opinion

Great story glad you won your money back

Very surprising thank you for the story and feedback

They must have since done away with live support because I can't find it but again I'm not the most tech savvy guy but. Can navigate all other casino platforms so unless I'm missing something there's no live support good to hear you had a good experience

How long are you actually waiting for the verification process to be done, if I may ask? We usually give casinos 14 full days to get it done, as they need to check all the documents, which is not an easy task to do, especially if they are overloaded with withdrawals.

We always recommend checking out every casino before you start to play, especially the validity of its license.

Please keep us informed about any news regarding your verification.

Is there a customer service phone number that I can actually talk with someone at Limitless Casino?

Hi, why do you ask ? Are you trying to resolve a situation that occurred in the casino? 

Personally, I didn't find any number on the website, just that you can send them an email. Have you tried the live chat or do you just get some generic answers there ? 

Let me know. 

They lie about instant withdrawal and no max cashout on free chips . They confiscate your winnings even after you wagered your bonus roll through. I played on 3 slot games no table games . Wun 600 They took all only. Left 50 I wun 6k and when I tried to washout they took everything and again left 50

Finally was verified and paid but still would not recommend putting yourself through the headache play in a licensed casino

Thank you for the great news.

I surely understand your point here. May I ask how long it took for you to get verified at the end?

Hi, I understand you played with the bonus at first and after you won the casino took what you won and left you with only 50. Then you didn't have any bonus applied and you won again and they took your money again ? In both cases, did they tell you what the reason was and why it happened ? I would definitely like to know because if you say you did everything right and didn't break anything, then it's not very friendly. Didn't you play a game with the bonus that could be restricted ? 

Please let me know. 

I dont remember was a month or more i do know that

It is okay, never mind.

Do you continue playing at this casino now, though?

I recently received a gift $100 free chip, and I played it through to meet the requirements for the playthrough and bonus. In turn, I deposited $10 to play while i'm waiting for their verification process and it is only showing me that my $10 is pending deposit instead of actually applying. I still have my "winnings balance" But I can't use my deposited balance of $10. Is this a bad thing? Can someone help me understand Limitless Casino fully? Maybe I missed something, somewhere. I have also submitted several Emails

Hi, in this case I would direct such a question to the casino. I'm not sure what the problem might be and whether or not they are waiting for you to complete the verification. Therefore, it would be best to ask live chat what is causing this and what you should do in this situation. 

Have you tried it and did they answer you or not?

Please let me know.

Yes, i'm still awaiting the verifying of my identity, I submitted everything, but still nothing happened. I deposited funds, but they are still showing as "pending deposit" and there was a gentleman who responded to my email, but stated I need to "withdraw" in order to play what I deposited. Problem with withdraw is that i'm still yet waiting on them to look at my ID information. And thank you so very much for your advice and response.

That's how the casino finally got through to you and responded. It's quite unusual for me to see that you can't play with a deposit until you withdraw the money, but if the casino advised you to do so, I would be patient and wait. 

For now, you will need to pass the verification successfully and all the documents will be in order. This is a very important process for both the casino and the player and it may take some time. We give casinos a specific 14 days to sort out everything around KYC and cash out. If nothing happens and you don't know any other relevant information, let us know and we will try to help. 🙂

Good Morning, the "Banking" of limitless did make contact with me, asking for an updated image of me holding my ID, but when I go to try and submit it, it won't let me update my account information with my phone number nor will it allow me to upload my ID that was requested. I submitted another email to ask for assistance with this as well as a copy of my ID with much more clear visual so they can see the details. I'm hoping that they can assist me further