pre 2 godina
Ako želite da diskutujete bilo šta vezano za Magical Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Magical Casino - opšta diskusija
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pre 2 godina
Hello, it's a very good casino, good support, they pay their player
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pre 2 godina
Hey,
what good news 🙂. How long did the payment usually take, and how long have you been playing there?
1aynway, thanks for sharing your experience with us.
pre 1 godinu
They keep sending me spam SMS advertising, although I upon registration made sure to deny ANY advertising, and made sure NOT to give consent to especially SMS advertising. I left a message in live chat, and they never contacted me back nor stopped spamming.
I am so tired of it! Constantly new and new SMS. They’re cold texting me and they provide no opt-out from SMS advertising in the SMS.
In their privacy policy it says:
"As indicated above, Magical Casino would, on occasion, market directly to Player products and services which Magical Casino considers may be of interest to the Player. Should Player not wish to receive such information, or have any other data protection queries, Player is urged to contact Magical Casino for such information/changes."
(not true - I already notified them of my opt-out a while ago)
They also write following:
"Is utilised for marketing purposes based on the so-called opt-in principle."
(also not true!)
if you’re reading this please stop
pre 1 godinu
I'm so sorry to hear about such an issue. Sadly it is more common than you might think 🙁
I agree the casino should take full responsibility and stop spamming players who have acted with good faith by asking for advert exclusion.
Do you think their approach is in accordance with international GDPR statements?
pre 1 godinu
It's totally against!
Now I've tried sending them an offline message in their livechat, as they're not reachable. I've also made a support ticket with no response. They're still sending SMS every single day. I never gave them consent from day one
Do you mind if I open a complaint via casino guru?
pre 1 godinu
You are receiving SMS daily!? That's unacceptable!
Feel free to submit the complaint, for sure. I'm curious whether we will assist you because honestly, I can't tell. Yet every attempt is worth trying, I would be furious being in your shoes!
Have you considered informing institutions like the Office for Personal Data Protection, for example?
I'm not familiar with how things work in Denmark so, I'm just asking 🤔
pre 1 godinu
I am yeah, even recieved SMS today despite 3 attempts of contacting them. I’ll for sure try your suggestion, but I doubt what’s gonna happen due to their curacao license.
pre 1 godinu
I believe it must be extremely unpleasant and annoying. Anyway, we'll see how it goes when you contact them. Hopefully they will have a good response for you.
Could you tell us what you learned or what the outcome was? 🙂
pre 1 godinu
good casino overall, pays withdrawals quickly and has a large choice of games,
Eric
pre 1 godinu
How quickly does this one pay, if I may be so curious?
Anyway, are you familiar with user reviews and user feedback?
Try this link if you would like to investigate. 😉
pre 1 godinu
48h
Automatski prevedeno:
pre 1 godinu
So that's great in my opinion and pretty fast. What payment method do you use for withdrawal ?
pre 1 godinu
by bank transfer, I made a profit again, paid also quickly, good service also in chat, he stops the support around 10 or 11 o'clock in the evening, and I have a very competent assigned manager
I don't see any player complaints, I think it remains a reliable casino, that remains my opinion
pre 1 godinu
That's fine because bank transfers sometimes take longer. I am also glad that you managed to make another profit and withdraw again without any problems.
I think every casino could work like that. I wish you many more wins and good luck. 🙂
pre 1 godinu
Good casino, with lots of games that other casinos don't have. pleasant support. deserves better than 5/10. better than some with higher grades.... samanta their manager is great
pre 1 godinu
Hi, I'm glad you like the casino. What games does it have that other casinos don't ?
Anyway, I looked at its safety index and it is quite low as you wrote 5/10. Also the casino operates without a license, which I would be careful about because if there are problems it can be difficult to solve them.
Nevertheless, have you played here before and managed to win and withdraw something ?
pre 1 godinu
licensed casinos have their problems, and I've had lots of them with some, unique, bad luck etc, for the moment no problems with them, quick withdrawal, listener, when I want to take a break, he closes the account. some casinos don't even do it. I like this casino.
pre 10 meseci
Dobro jutro, osvojio sam iznos od 180e za podizanje u ovom kazinu, napravio sam nekoliko depozita ranije, bezuspešno, sada kada želim da podignem novac mi kažu da je kazino zaustavljen i da moram da položim 200e da bih mogao da se povučem, Kako da ocenim ovo? Kakav je ovo kazino? Neću se usuditi da uložim ni još jedan ero i kako sad da dođem do novca!! Trebali su mi dani da te kontaktiram!! U svakom slučaju, ako neko može da mi objasni ovo zgražanje sav sam za uši i ako neko može da mi da alternativno rešenje masa
Automatski prevedeno:
pre 10 meseci
Samanta je sjajna, zove te i nudi ti veoma sočne bonuse, ali ti odjednom pobediš! I tu dolazi problem, nedelju dana obrađujem zanemarljivo povlačenje 180e, da razmišljam o sočnim figurama, više ne znam ništa o Samanti, uspeo sam da razgovaram sa nekim drugim posle spaljivanja mejlova pošto ne možete da kontaktirate inače. Reći ćeš mi kakvu kvalifikaciju ovi ljudi zaslužuju, Samantin prijatelj mi kaže da će mi biti vraćeni poslednji depoziti i da da bih povukao moram da uložim 200e, kakvo je ovo rešenje!! Vraćaju mi nešto što ne mogu da podignem ako ne uplatim 200, a da ne pričam o 180, ovo nema gde da ide, ne pomišljaj ni na ulazak, jako su fini jer 300% vikend bonusa za Petak subota i nedelja su veoma sočni, dok ne pobedite
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