pre 2 godina
Ako želite da diskutujete bilo šta vezano za Marathonbet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Marathonbet Casino - opšta diskusija
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pre 2 godina
Maratonska opklada je blokirala moj nalog i zaplenila sve moje depozite i dobitke. Čak je potvrdio i moj identitet
Automatski prevedeno:
pre 2 godina
Hi, did the casino tell you why this is the case and why they blocked your account and took all your money ?
Your account was fully verified according to your second sentence, so that's why I'm wondering what the problem was ?
Let me know.
pre 2 godina
Gospodine Jaro, samo su mi rekli da više ne otvaram račune kod njih, sredstva će mi biti zaplenjena kao što je navedeno u mejlu. Čet odbija da mi odgovori ili da mi da razloge za ovo, naterali su me da napravim selfije sa mojim dokumentima (CNH i ID), držim papir u drugoj ruci sa brojem koji su rekli, posle skoro 3 nedelje su mi blokirali 1.426 reala 
Automatski prevedeno:
pre 2 godina
So the casino actually accused you of having multiple open accounts ? Doesn't someone who shares an IP address with you also have an account at this casino? According to the paragraph they sent you, it states that you need to enter correct personal information. Could it be that you entered something incorrectly ?
As for the attached screenshot, yes I can see that all your winnings and balance have been withdrawn.
Anyway, let's see where our complaint team gets to and what can be solved. Would it be possible to update us if you hear something new please ?
pre 2 godina
Mogu da garantujem da sam jedini u svojoj kući koji koristi ovu platformu, ne znam šta se desilo sa ovom blokadom i to sugeriše da to nisam ja, čak i sa svim bankovnim dokazom (izvodom) fotografijama dokumenata i dokaza boravka zajedno. od selfija. Nešto nije u redu, osećam se nepravedno i odbijaju da mi daju bilo kakav odgovor za iznos od 1.426 reala, jer više nisam zainteresovan da ponovo koristim Marathom, samo moj novac nazad!
Automatski prevedeno:
pre 2 godina
Gospodine Jaro, nije bilo netačnih cifara jer su to bile fotografije mojih dokumenata, bankovnih izvoda i selfija! Nije bilo cifara u minuti, samo sam napravio nalog na svom CPF-u i počeo da uplaćujem preko pik-a i kladim se, normalno deponujem i povlačim. Sve dok se ova blokada nije desila nekoliko dana kasnije, mislim da nije trajala ni 5 dana
Automatski prevedeno:
pre 2 godina
Gospodine Jaro, čudno mi je da su u poslednjoj poruci rekli „sve što vam treba je zvaničan bankovni izvod na kome piše vaše ime i pik, tako da razumem da je došlo do interne greške sa njihove strane i da su to pogrešno procenili ."
moje ime se ne menja
CPF
rođenje
sve
Ali kažem vam u suzama, sa suzama u očima, voleo sam ovaj maraton, možda zbog njihove dozvole, nastaviću da se kladim ako mi dozvole, postaću i ja affiliate jer sam i ja promoter dobrih domova, ja imam diplomu informacionih tehnologija i sajber bezbednosti, da li bih mogao da pomognem samoj Marathom, ko zna, naći ću posao kao bezbednosni analitičar u ? Rrsrsrs Smejem se jače 'Verujem da mi neće dati moj pravi novac, gospodine Jaro...
ali je blokirao delove
prvo su blokirali
Morao sam da napravim neke promene, registrovao sam se, onda kada sam pristupio na kompjuteru stanje je nestalo, na mobilnom se pojavilo... pa sam iskoristio priliku i napravio snimke ekrana
Imam grupu ljudi koji me snažno prate kada je u pitanju dom, ali, nažalost, kako da preporučim ovu? Ako je prvi kontakt koji sam imao već bio loš... 1.427 reala za one koji su tamo. Sa frižiderom punim jaja i vode jednostavno je teško... kladionice nemaju sažaljenja ni za koga, samo se stvarno nadam BOGU I njegovoj sposobnosti da posreduje u ovoj neprijatnoj situaciji
Ako je moguće, pošaljite mi poruku na VhatsApp ili e-mail i proslediću sva moja dokumenta i izjavu i sve što su tražili
Automatski prevedeno:
pre 2 godina
Hey. I understand that you are feeling frustrated and that it is a good move to have opened a complaint, as our team will try to help you when you think that nothing wrong has happened on your part.
As far as the wrong data is concerned, I also see that you say that nothing like that has happened on your side.
Regarding the screenshots, be sure to send them to Veronika for her complaint, because she is still investigating your complaint and she will surely find them useful. Do you think that would be possible ? I'm sorry to see you're having problems as you're quite fond of this casino, but I firmly believe that this issue can be resolved. If you have anything new, let me know. Fingers crossed. 🤞
pre 9 meseci
I deposited $11.92 into my Marathonbet account. Right after that, they blocked my ability to withdraw or place bets, giving no reason, asking for no verification, and only replying with generic "under review" messages for months
.
After I sent a strong legal escalation and threatened public exposure across forums and watchdogs, they finally refunded the money — but only after intense pressure. No apology, no real explanation, just silence and then refund.
This behavior is extremely shady and irresponsible. Many users might not know how to fight back like I did and may lose their money. I’m sharing this so that people stay aware.
Attached: Full email proof and screenshots.
**Marathonbet — you can’t treat users like this and expect silence.**
pre 9 meseci
This all seems really weird indeed.
Did they even give you a chance to place bets or not at all?
I would really like to know the reason for doing all this, though. 🤔
pre 2 meseci
Don't register and recharge when you see this comment. I swear with my personality that their platform is a fraud platform! Because even if you win a dollar in it, they won't give you money! ! ! And the amount of recharge will not arrive, I was cheated by them for 1000 dollars! When you try to find their email and contact them, you will find that all their emails are fake, and they will return all the emails you sent! I swear I didn't tell a lie! As long as you recharge it, it is no longer your money. No matter whether you lose or win, you can't get a penny!
pre 2 meseci
Besides I hate marathon, I hate your website even more. I registered and recharged it from the promotion link of your website! Now my amount can't be received! I cann't believe you're still helping them I even scored 7.8! It seems to me that you just took advantage of them! You are no different from them in defrauding casinos!
pre 2 meseci
Perhaps you could explain to us what exactly happened there, because if you write just general things, we are unable to understand and help. 🤷♀️
pre 1 meseca
I would like to post something regarding my expierence here,mostly to help others make informed decisions, as i even opened a complain with you,but you did not accept it. So they earned my trust because after making some succesful deposits and withdrawals, i decided to keep a large amount in my account to play, 500 600 and more, so at the end after requesting verification when i had a balance of 810euro,they succesfully verified my account and told me thet had decided to close my account, settle all 1000bets with 1.00 odd and keep my balance of 810 euro. A really dangerous bookmaker or casino how you call it.
pre 1 meseca
Hello, your complaint was closed because sports betting is not an area we deal with and we do not have the expertise to resolve it.
However, regarding the situation itself, do you know why the casino decided to close your account and take your money?
Perhaps I could try to help by sending you some links where you could see if you can file a complaint there.
You can find them here:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
pre 1 meseca
I have been playing for a long time with them and they had not asked for verification. Was making deposits and withdrawals were instant. I was requesting withdrawal of 500 600euro they arrived instantly, so the experience it self was really good. I don't know why they decided to close my account as i had no limit decrease, i was receiving freebets and bonuses. I had no indication that there was a possibility for my account to be closed, and even unimaginable that they would confiscate winnings, thats why i was keeping 600 700 800 in balance. Suddendly they requested verification and after sending the nessecary documentation they sent an email that my account is fully verified,and mention a term that we will close the account according to x paragraph of the terms and conditions and will settle all the bets will odd 1.0. I had no unsettled bets so in my opinion if i had placed 1000 bets during one year, they have paid those bets and suddenly after one year they say look we have paid you but now we decide to reverse those bets and keep the money you have won. I had made more than 400euro in deposits the days before and had a balance of 810 so they even not returned my deposits because i was in profit in total.
pre 1 meseca
What I would say about this case is that the casino can close an account without giving a reason. But only if the player does not have an active balance on it. Of course, if you violate any Terms, they can confiscate your winnings and close your account, but if that hasn't happened, it shouldn't be like that.
So try looking at the links I gave you, and I think they will be able to help you there.
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