pre 2 meseci
Nemam aktivnih bonusa!
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Mega.Bet Casino - opšta diskusija (strana 2)
pre 2 meseci
Zar guru kazina ne može da me zastupi kod njih?
Automatski prevedeno:
pre 2 meseci
they not gonna help you that quick .
ask the chat that they cancel the bonus or that they give you instructions how to do it see casinoguru as a forum not more casino's always cancel je bonus when you ask it in the chat
OdgovoriCitiraj1
pre 2 meseci
Nemam aktivnih bonusa
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pre 2 meseci
Hello, just one thing: local gambling authorities won't resolve such a situation. I am unsure which license would be the most appropriate choice. Example? Ireland or UKGC would strictly need proof and a very good description from the player, but since this player seems to be from Portugal, there is no such authority available. 🙁 Cucacao or AOFA? they actually do not resolve complaints; they rarely respond.
Once we find out what has happened, there is a better chance to go for a complaint with us.
Izmenjeno
pre 2 meseci
Juče mi je po treći put otkazano povlačenje sredstava, pod izgovorom da ga moja banka nije prihvatila.
Pitao sam za ime banke, nisu mogli da odgovore, kod odbijanja, nisu znali.
Otkrio sam da kazino nema licencu, da veb-sajt ne prikazuje broj licence, a kada sam ih pitao, pokušali su da prikriju tragove.
Automatski prevedeno:
pre 2 meseci
Okay, That's completely new; thank you. Am I assuming correctly that there is no issue with a bonus anymore and the withdrawal has been cancelled because the casino claimed your bank refused the transaction?
Not sure whether I did mentioned it and it may play no role, but the casino is not licensed for your country. If I may have a word of advice, try to check that before the problems arise.
In any case, could you please respond to the following question?
"What needs to happen for your withdrawal to go through?"
Can you ask the casino, perhaps? Thank you.
pre 2 meseci
Oni i dalje insistiraju da imaju važeću licencu za rad. Međutim, lažu i odbijaju da pruže dokaz o odbijanju banke.
Zatražio sam isto povlačenje i čekam već 2 dana. Verovatno će ponovo biti otkazano jer sam shvatio da neće isplatiti!
Automatski prevedeno:
pre 2 meseci
The casino does indeed possess a valid license, but not in Portugal. In any case, I believe that trying the very same payment options over again may not be the best call, because, as you said, the casino claimed that the bank refused. Even if it wasn't the case, it does not mean the same option would work later.
I suggest you start speaking with the support to discover alternative payment options. Since all my requests for screenshots of precise messages you got from the casino went into void, I honestly have no idea if you are in touch with support. Let me say it is needed. You are having quite a hard time withdrawing, so it would be very wise to focus on the casino's options and advice.
Try to ask them what you should do to get the money. Then we can take a look at those suggestions.
pre 2 meseci
Razmenio sam desetine imejlova sa podrškom. Pišem im od 12. maja i svi njihovi odgovori su nejasni. Dostupne su samo dve opcije za isplatu: viza ili SEPA transfer. Probao sam obe, ali najprikladnija je transakcija jer isplata mora biti izvršena na isti način plaćanja.
Ako mi date imejl, mogu vam proslediti sve imejlove koje sam već razmenio sa njima.
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OdgovoriCitiraj1
pre 2 meseci
Ako kazino nema važeću licencu za rad u Portugalu, zašto mu je dozvoljeno da uplaćuje i igra?
Zašto Portugal nije na listi isključenih zemalja u uslovima korišćenja?
Automatski prevedeno:
pre 2 meseci
Simply put, it is the player's responsibility to check where he registers. The casino offers its services to the players from many countries but has no local license for regulated markets. Perhaps this guide will help you a bit:
https://pt.casino.guru/guia/como-escolher-um-casino-online-casino 👈👈
Izmenjeno
pre 2 meseci
Razmenio sam desetine imejlova sa podrškom. Pišem im od 12. maja i svi njihovi odgovori su nejasni. Dostupne su samo dve opcije za isplatu: viza ili SEPA transfer. Probao sam obe, ali najprikladnija je transakcija jer isplata mora biti izvršena na isti način plaćanja.
Ako mi date imejl, mogu vam proslediti sve imejlove koje sam već razmenio sa njima.
Automatski prevedeno:
pre 2 meseci
Well done, this is the stage we needed to reach. The bank has refused the transaction, but there is no proof. There are only two withdrawal options and no bonus issue.
Perhaps it would sound repetitive but did you try to ask what payment option you should use to get the money? No matter how you deposited.
I would very much love to see what the casino support suggested as a solution.
There is no better way around. The casino has to find the working way.
pre 2 meseci
Pošto postoje samo dve dostupne opcije i već sam zatražio povlačenje za obe i to nije uspelo, lako je zaključiti da bez obzira na metod, neće isplatiti.
Nekoliko puta sam pitao podršku o najboljem metodu, a oni su odlučili da ignorišu pitanje tako što mi nisu odgovorili.
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pre 2 meseci
Odgovor: mega.bet
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mariacarv777777
pre 2 meseci
Hello, the screenshot suggests a different communication with a different subject, but in my opinion, if the casino is not able to navigate you through the withdrawal issue so you can actually withdraw, it is truly time to complain.
The whole time I was trying to find out whether the casino had at least once directly suggested you should do it or whether you asked for instructions. I do not believe the Costa Rican license as a subject will be of any use in such communication. 🙁
In any case, we shall see more in the complaint.
pre 2 meseci
Dobar dan, nalazim se u istoj situaciji sa ovim kazinom. Prvi put sam pokušao da podignem novac i vraćeno mi je uz izgovor da je došlo do problema sa provajderom. Drugi put su rekli da postoji nepoznati problem i tražili su od mene da ponovo podignem novac. Treći put su odbili jer nisam uradio KYC. Sada su odbili KYC jer dokumenti nisu odgovarali onome što su tražili, što je laž. Imam 1600 evra ovde u ovoj kući i ne mogu da podignem ni peni...
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pre 2 meseci
A sada, nakon toliko žalbi, ne mogu ni da otvorim stranicu za korisničku podršku, tako da su me ostavili potpuno u mraku i bez ikakve šanse da izvučem novac... Zaista mi je potrebna vaša pomoć da vidim da li mogu da vratim svoj novac.
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OdgovoriCitiraj1
pre 2 meseci
Ista situacija. Nećete uspeti. Odustao sam posle pet pokušaja. Izgubio sam 500 evra.
Automatski prevedeno:
pre 2 meseci
Neverovatno, nikada ranije nisam prošao kroz ovo... Čak sam ih zamolio da budu iskreni i ako mi neće baš platiti da to kažem, pa bih odustao i jednom za svagda izbacio to iz glave. Kako je moguće da je ova kuća otvorena? Molim gurua kazina da učini sve što može da se ova kuća zatvori i da se spreči da ljudi ostanu bez novca.
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