pre 3 godina
Ako želite da diskutujete bilo šta vezano za MelBet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
MelBet Casino - opšta diskusija
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pre 3 godina
Hello Sir,
My Id Was Blocked Without any Fault..
pre 3 godina
Hello Adanan, I would like to help you directly, unfortunately we are not the casino itself. I tried to find a customer support or livechat for you but was not successful. Can you try social media, maybe?
Ažurirano od strane autora pre 3 godina
pre 3 godina
Sir I have only my customer id number 31658432
pre 3 godina
Allow me to persist on the fact hat we are not Melbet Casino. Therefore I can only offer you to submit a complaint against this casino. Did you win any money there, please?
pre 3 godina
Dear Radka,
Yes,
i won money.
pre 2 godina
Hello sir,
I cannot log in my account (458501075).
Please help me.
Thank you!
pre 2 godina
Hello Jake2323,
I'm sorry but I can't help you with that simply because I'm not the casino's employee.
Is there any warning sign you're getting while trying to log in, please?
Can't your account be under some verification process by chance? What had happened before your account became inaccessible?
pre 2 godina
Zdravo dame i gospodo, dolazim da prenesem svoje iskustvo u MelBet-u, posle više od 3 godine kod kuće, veoma slab program lojalnosti, što je veći status činilo mi se da je niži RTP, množitelji kazina ograničavanja, hladni slotovi, imam ne preporučujem ovu kuću !!! Pogrešno je misliti da će veća veza i lojalnost biti šanse za zaradu, zaboravite, nema!!! Na kraju, hvala svim forumašima i moderatorima! Hvala
Automatski prevedeno:
pre 2 godina
Hello there,
well we all have different tastes, and this choice was not the right one for you, I guess. I also think that loyalty programs are designed to allow players to recover some of the losses and motivate them to keep playing, I would not say that even the best loyalty program grants you a bigger chance to win in general.
Did you consult your point of view regarding the multipliers and cold slots with the casino?
Anyway, you can write an honest user review about the casino as well, just check here.
pre 1 godinu
Hi , can some one help me to understand what happenig to my withdrawal request witch habitually takes less than 10 mn to be processed , bu in this case My widhrawal have been approuved the 14/05/2023 via Airtm and still pending "Transaction is being processed. Awaiting operator confirmation"
cordially
pre 1 godinu
Hello!
There are many explanations, and sadly, only the casino can provide precise update on this matter.
I'm wondering now, has your account been fully verified, please? One way oranother, I'd say this "awaiting operator confirmation" means the money won't be released untill the operator or maybe the financial department confirms the transaction.
🤷♀️
If you struggle to get in touch with the casino, I'd say submitting a complaint won't hurt.
Browse this guiding article that explains how the complaint system works, and let me know what you think about it.
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pre 1 godinu
Hi Radka,
Both accounts are fully verified, and i made many withdrawals through the same operator and have been proceeded succesfully even after the incident , The casino customer's support emailed me that my complaint was taken care of as their specialists are waiting for the report from my payment system.
Do you suggest me to wait more?
bey the way i'm truggling to finalise a complains form I can't finalize and send the complaint form,
it runs constantly and does not send
Ažurirano od strane autora pre 1 godinu
pre 1 godinu
Hi!
Pardon me, did you just say both accounts? Do you play in the casino using two accounts at once? If so, I think we found the issue.
Kindly let me know soon!
Regarding the complaint issue - please clear the browser's cookies or try to use a different browser. It usually works.
pre 1 godinu
Hi Radka ,
Thank for your reaction dear.
I means that my casino account and the e-wallet payement operator (i'm using for deposit and withdraw) account are both fully verified.
i will try to submit a complain again using another browser...Thank's a lot
cordially
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pre 1 godinu
Uff! I was smelling trouble 😀.
I overreacted a bit, I guess. All seems good now.
I'll wait for feedback regarding the complaint though.
You're most welcome.✨
pre 10 meseci
Dobro veče, 4 dana pokušavam da podignem novac u ovoj kući. Prvog dana su me zamolili da im pošaljem selfi sa pasošem, selfi sa mojim dokumentom gde živim (Azerbejdžan) a u trećoj poruci su me tražili selfi sa pasošem i mojim mejlom (sa porukom od kladionice kuća) posle. Trebalo je 3 dana da odgovorim, danas me traže sliku računa za poslednja 3 meseca (struja, gas ili voda), ne razumem zašto me to ranije nisu tražili, dokazujući moj identitet sa pasošem i državnom ispravom u ruci, zar to nije dovoljno? Kažu da morate pokazati dva dokumenta...
Problem je što ne mogu da dobijem račune ovih dana, putuje onaj ko to plaća, ja sam ovde sa ugovorom o radu... da li se to može drugačije rešiti?
Hvala Vam mnogo
Automatski prevedeno:
pre 10 meseci
Hello. I'm sorry you find all this so frustrating, but on the other hand, this is quite an usual procedure a casino will do to verify a player, I would say. In most of the casinos they work this way, actually. The best way, in my opinion, is to fully cooperate with them, by providing all the documents they've asked for. Also if you have any questions, or you are unsure about some things, like if your contract from work would be enough for the verification, try to ask the support. Does the casino know that you're there on a work permit and that's why you can't provide any utility bills? If not, you should inform the support immediately.
If after all you'll feel that you need our help, do not hesitate to submit a complaint, of course. Our complaint team will do their best, as always, to get it resolved. You could easily do it just by clicking/tapping on this link 👈.
pre 10 meseci
Savršeno, sad ću da kažem službi bezbednosti da ne mogu da iznosim te podatke, to je jedini podatak koji nemam i predsednik kluba kaže da ne može da mi da te podatke. Hvala vam puno, ako ne dobijem pomoć, podneću žalbu ovde! Hvala vam na uvekm odgovoru 🫶🏼
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