pre 8 meseci
Ako želite da diskutujete bilo šta vezano za Norsewin Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Norsewin Casino - opšta diskusija
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pre 8 meseci
I have same problem with this casino as I have with Slotobit Casino of which I wrote in Slotobit Casino Discussion.
i wanted to paste that here but it says that post exist, yes but my problem here is the same is just another casino name and all I have said there is the same thing here in Norsewin.
pre 7 meseci
Hello again.
Feel free to try different words. 😉
But let me help here - this is the copy:
"I claimed free spins got the bonus finish the wager and balance dropped to 20€ not to 50 as is stated on your site and in their terms.
Anyway i asked them that trough message, where they tell you they gonna get back to you via email since live chat is not working.
Also I send all KYC documents but nothing is happening no email answer no KYC reaction no communication at all ! What if I made a deposit in that casino I would be furious! and yeah all that was way over 24 hours ago like how is possible not to have no communication for that long wit customers!?"
In any case, I responded to you in the Slotobit Discussion.
The same thing, though: A fresh + smaller casino. The maximum win from the bonus is 20€.
"Live chat support is not available 24/7"
I would stick with bigger casinos supporting customers 24/7. Could be better. Fresh and small casinos may not be well-established, might be short on people, and so on.
pre 7 meseci
Danima pokušavam da stupim u kontakt sa platformom i ne mogu da dobijem odgovor.
Automatski prevedeno:
pre 7 meseci
Do you mean a reply from the chat or by email?
Is there any issue you would like us to help you with, perhaps?
pre 7 meseci
Pokušavao sam da ih kontaktiram da potvrdim svoj nalog i uspeo sam, ali sada imam još jedan problem sa povlačenjem.
Automatski prevedeno:
pre 7 meseci
Danima pokušavam da podignem novac i ne mogu, a niko iz podrške ne odgovara na moje poruke😠😡😡😡
Automatski prevedeno:
pre 7 meseci
Hello, what do you mean by "for days" please, how long have you been waiting for your money ? Have you been able to verify without any problems ? No reason why you haven't been able to withdraw yet ?
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pre 7 meseci
Niko ne odgovara pokušavam da se povučem već 2 nedelje
Edited
Automatski prevedeno:
pre 7 meseci
Thank you for your reply.
2 weeks is exactly the time we give casinos to sort out everything that is needed and send the player the money.
So in this case I would recommend you to open a complaint and our team will try to help you.
You can find a link to it here ⬅️
Are you up for it ?
Edited
pre 7 meseci
Već imam nalog ovde, kako da dobijem pomoć?
Automatski prevedeno:
pre 7 meseci
Hmm, I meant complaint with us not account. I posted a link in my previous reply and we would try to help you if you haven't gotten anywhere yet.
Do you think you will be able to do that with us ?
pre 2 meseci
Na čekanju za povlačenje
Iznos: 500 EUR
Datum kreiranja: 6. januar 2025. u 2:08
Osoba koja je pobedila čeka 4 dana, ništa se ne dešava.. Ni ja ne mogu da prenesem svoj dobitak u finske banke (Visa). Novac je u redu, ali ne mogu da ga vratim. Ne preporučujem to.
Automatski prevedeno:
pre 2 meseci
Try bank transfer as I don't think they withdraw back to card. You can ask live chat
pre 2 meseci
U Finskoj ne rade normalne banke, samo netteller i skill i nema ćaskanja uživo..
Automatski prevedeno:
pre 2 meseci
Na čekanju za povlačenje
Iznos: 500 EUR
Datum kreiranja: 6. januar 2025. u 2:08
Osoba koja je pobedila čeka 4 dana, ništa se ne dešava.. Ni ja ne mogu da prenesem svoj dobitak u finske banke (Visa). Novac je u redu, ali ne mogu da ga vratim. Ne preporučujem to.
Automatski prevedeno:
pre 2 meseci
So what is the problem with the payment method? Have you tried asking them for alternatives or help on how you should withdraw? I think that should be the best way to find out such information.
pre 2 meseci
those are only what you get. i debosit visa card, but cant get Withdrawal that way.this is just sick!
pre 2 meseci
It's pretty stupid when it says it's available after deposit if you deposited using this method. But I would definitely communicate all this with the casino, because they should guide you and help you so that you don't have a problem making a withdrawal. If this is not possible, then you can contact us.
pre 2 meseci
Čuo sam da je to samo ako napravim kripto nalog, a njihova korisnička služba onda traži od kazina moj dobitak u kripto, tako sam ja to shvatio...
Automatski prevedeno:
pre 2 meseci
Hi! May I know what the casino employees specifically explained to you?
Feel free to add a screenshot or email body, so we can try to figure out whether any of that makes sense. Do you have something available, please?
Try to reach out to them once more so we can see the exact response. Should be helpful, I wager.
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