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Ako želite da diskutujete bilo šta vezano za Odds96 Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Sranje kazino, osvojio sam bonus i napravio prokleti depozit, a nisu mi dali bonus, usran kazino, ne preporučujem ga
ne bacaj novac
A rubbish casino, I won the bonus and made the damn deposit and they didn't give me the bonus, a crappy casino, I don't recommend it
don't throw money away
Um lixo de casino, ganhei o bonus e fiz o maldito deposito e nao me deram o bonus, uma porcaria de casino, nao recomendo
nao joguem dinheiro fora
Žao mi je što to čujem!
Možete li mi dati svoju ličnu kartu?
Najverovatnije je ovo bila neka vrsta nesporazuma, jer se bonus pripisuje tek nakon što je uložen.
Sorry to hear that!
Can you provide me with your ID?
Most likely this was some kind of misunderstanding, as the bonus is credited only after it's wagered.
Zdravo, video sam da ste se žalili na ovo. Zato će naš tim pokušati da vam pomogne. Prema snimcima ekrana koje sam video, depoziti su označeni kao „prekinuti", pa da li ste sve skinuli sa svog računa? Da li ste pokušali da pišete kazinu da vidite u čemu je problem i da li znaju nešto o tome?
Hi, I saw that you created a complaint about this. So our team will try to help you. According to the screenshots I saw, the deposits were marked as "interrupted" so did you get everything out of your account ? Did you try to write to the casino to see what the problem is and if they know anything about it ?
Moja banka kaže da je ovaj transfer uspešan na račun trgovca, ali ne vraća moj bankovni račun na ovaj iznos uspešno na računu trgovca
My bank are saying this transfer successful in merchant account but not refund my bank account this amount successful in merchant account
Zdravo.
Želim da znate da zaista ne morate svakodnevno odgovarati na žalbu. U ovoj fazi to nije neophodno.
Što se tiče Jaroovog pitanja, međutim: Vaša banka je potvrdila da su sve transakcije u potpunosti obrađene, iz nekog razloga kazino račun prikazuje različite informacije.
Dakle, da li ste pitali podršku kazina ili razgovarali o tome? Odatle bih bar počeo.
Hello.
I want you to know you really don't have to respond to the complaint daily. At this stage it's not necessary.
Regarding Jaro's question, though: Your bank confirmed all the transactions were all fully processed, for some reason, the casino account shows different information.
Hence, did you ask casino support or chat about that? That's where I would start, at least.
Žao mi je zbog situacije kroz koju morate da prođete, ali za sada ne preostaje ništa drugo nego da se čeka.
Veronika je to objasnila i u vašoj žalbi: „U slučajevima izgubljenih depozita, obično dozvoljavamo do mesec dana da provajder plaćanja ispita transakciju, ili da sredstva budu doznačena na kazino račun ili vraćena igraču. bankovni račun, stoga, preporučujem da sačekate do 19. avgusta. Ako do tada ne primite depozit, nastavićemo sa rešavanjem vaše žalbe."
Nadam se da će se sve uskoro popraviti. Obavestite nas kad god imate novosti.
I'm sorry for the situation you have to go through, but for now, there's nothing much to do but wait.
Veronika explained it in your complaint as well: "In cases of lost deposits, we typically allow up to one month for the transaction to be investigated by the payment provider, or for the funds to be credited to the casino account or returned to the player's bank account. Therefore, I recommend waiting until August 19. If you do not receive your deposit by then, we will proceed with the resolution of your complaint."
I hope everything will be fixed soon. Please let us know whenever you have any updates.
Dragi Jaiveer,
Hvala što ste istakli ovaj slučaj.
Kao što već znate, tražili smo od vas da dostavite knjižicu kao dokaz o uplati, jer nismo mogli da je identifikujemo u našem sistemu. Trostruko smo proverili kod našeg provajdera plaćanja i nismo našli ništa, zbog čega smo tražili knjižicu kako bismo mogli da izvršimo još jednu provjeru u banci.
Molimo dostavite knjižicu na support@odds96.com , i rado ćemo nastaviti našu istragu.
Dear Jaiveer,
Thanks for highlighting this case.
As you already know, we asked you to provide a passbook as proof of payment, as we were not able to identify it in our system. We triple-checked with our Payment Provider and found nothing, which is why we asked for the passbook so we can make one final check with the bank.
Please provide the passbook to support@odds96.com, and we'll be happy to continue our investigation.
Sir Ji, podneo sam svoj bankovni izvod najmanje 10 puta, dao sam snimak ekrana najmanje 10 puta, a zatim sam ponovo poslao izvod iz banke, svaki put kada traže izvod sa novim ažuriranjem, dao sam im sve i na kraju kada su odlučili da će me sada pritiskati tražeći neku novu ili ono drugo, dao sam ponovo dosije i izvod iz banke, moja dužnost je 250-300 km od kuće, idem jednom kući za godinu dana, otišao sam kući pre nekoliko dana, tražili su me da odem u matičnu ekspozituru posle odlaska kući, otišao sam u banku kod kuće, ljudi iz banke kažu da je ovaj depozit uspešno pripisan na račun trgovca, banka kaže da ne možemo ništa da uradimo da to vratimo jer je ovaj depozit izvršio sam kupac na račun trgovca, ili kupac pita zašto nisam dobio uslugu, on kaže da banka ne može ništa da uradi ovo, banka može da kaže da je ovaj depozit uspeo, tada sam otišao na svoju dužnost i nakon što me je toliko mučio, sada ne mogu da idem u matičnu ekspozituru, kada su mi rekli da idem u banku, gospodine, ja kažem da sam pod velikim psihičkim stresom, molim vas vratite mi novac, biću vam zahvalan, ovi ljudi su me mnogo uznemirili, toliko sam se uznemirio da ću jednog dana izvršiti samoubistvo, molim vas dajte mi novac , ne uznemiravajte me, sklapam ruke, dajte mi moj novac pred 96 ljudi, gospodine, inače ću izvršiti samoubistvo tako što ću napisati vaše ime jednog dana, kasnije u Indiji, moja porodica i stanovništvo će se automatski pobrinuti za to, vi ljudi, ovo sam ja, ne znam koliko će ljudi poput mene biti uznemireni od vas ljudi, vi ljudi morate da spasavate te ljude i od kompanija poput vas koje ne plaćaju novac ljudima, kazino guru, molim vas pomozite mi, spasi me, donesi mi moj novac, guru, biću ti veoma zahvalan u kazinu, molim te pomozi mi
Sir Ji I have submitted my bank statement at least 10 times, I have given the screenshot at least 10 times and then I have sent the bank statement again, every time they ask for the statement with a new update, I have given all of them and in the end when they decided that now they will pressurize me by asking for some new thing or the other, I have given the file and the bank statement again, my duty is 250-300 km away from my home, I go home once in a year, I went home a few days back, they asked me to go to my home branch after going home, I went to the bank at home, the bank people are saying that this deposit has been successfully credited to the merchant's account, the bank is saying that we cannot do anything to get it back because this deposit has been done by the customer himself in the merchant's account, or the customer asks why I did not get the service, he is saying that the bank cannot do anything in this, the bank can tell that this deposit has been successful, then I went to my duty and after troubling me so much, now I cannot go to the home branch, when they I was told to go to the bank sir, I am saying that I am under a lot of mental stress, please get my money back to me, I will be grateful to you, these people have troubled me a lot, I have become so troubled that I will commit suicide someday, please give me my money, do not trouble me, I am folding my hands, give me my money in front of odds96 people, sir, otherwise I will commit suicide by writing your name someday, later in India, my family and population will take care of it automatically, you people, this is me, I don't know how many people like me will be troubled by you people, you people have to save those people also from companies like you which are not paying people's money, casino guru, please help me, you save me, get me my money, guru I will be very grateful to you in casino, please help me
सर जी में कम से कम 10 बार बैंक स्टेटमेंट जमा करवा चुका हूं कम से कम 10 बार स्क्रीन शॉर्ट दे चुका हूं फिर दोबारा बैंक स्टेटमेंट भेज चुका हु ये हर बार नई अपडेट के साथ स्टेटमेंट मांगते है एम सभी दे चुका हु और लास्ट में जब इन ने सोच लिया की अब तो इनको कोई न कोई नई चीज मांग कर प्रेसान करते है फाइल दोबारा बैंक स्टेटमेंट दे चुका हु मेरी ड्यूटी मेरे घर से 250ए300 किलोमीटर दूर है मै एक साल में 1बार घर जाता थोड़े दिन पहले घर गया इन ने घर जाकर होम ब्रांच जाने के लिए बोला था मै घर पर बैंक में गया बैंक वाले बोल रहे हैं ये डिपॉजिट सफलता से मर्चेंट के अकाउंट में जमा हो गए हैं बैंक बोल रहा है हम इसमें वापिस लाने में कुछ नही कर सकते क्योंकि ये डिपॉजिट कस्टमर ने खुद किया है मर्चेंट के अकाउंट में या तो कस्टमर पूछे की मुझे सर्विस क्यों नहीं मिली वो बोल रहे हैं इसमें बैंक कुछ भी नही कर सकता बैंक ये बता सकता है की ये डिपॉजिट सफल हो गया है तो फिर मै ड्यूटी पर चला गया और पीछे से इतना परेशान करने के बाद अब मै होम ब्रांच में नही जा सकता जब इन्होंने मुझे बैंक में जाने के लिए बोल दिया सर मै बोल रहा हु मै बहुत ज्यादा मानसिक तनाव में आ गया हु प्लीज मेरे पैसे मुझे दिलवा दीजिए मैं आपका आभारी रहूंगा मुझे बहुत ज्यादा परेशान कर दिया इन लोगों ने मै इतना ज्यादा परेशान हो गया हु मै आत्म हत्या कर लूंगा किसी दिन प्लीज मुझे मेरे पैसे दे दीजिए मुझे परेशान मत करो मै हाथ जोड़ रहा हूं odds96 वालो के सामने मेरे पैसे मुझे दे दीजिए सर नही तो मैं तुम्हारा नाम लिख कर आत्म हत्या कर लूंगा किसी दिन इंडिया में बाद में मेरे घर वाले पॉपोलेशन अपने आप देख लेगी तुम लोगो को ये तो मै हु पता नही मेरे जेसे कितने लोग परेशान होगे तुम लोगो से उन लोगों का भी बचाना है तुम जेसी कंपनियों से जो लोगो के पैसे नहीं दे रही कैसिनो गुरु प्लीज मेरी सहायता करो आप बचालो मुझे मेरे पैसे दिलवा दीजिए गुरु कैसिनो में आपका बहुत ज्यादा आभारी रहूंगा प्लीज मेरी सहायता करो
Video sam da ste isto napisali u žalbi. Dok ste ga otvorili, pokušaćemo da vam pomognemo, ali vidim da kazino takođe pokušava da uradi ono što je neophodno da vam na neki način pomogne. Kada kažete da ste poslali ono što ste trebali da pošaljete, u čemu je problem? Da li ste ga poslali na e-mail koji su preporučili?
I saw that you wrote the same thing in the complaint. While you have it open we will try to help you but I see that the casino is also trying to do what is necessary to assist you in some way. When you say you sent what you needed to send, what is the problem ? Did you send it to the email they recommended ?
zdravo,
Koliko vidim, ne samo naš centar za rešavanje problema, već i predstavnik kazina trenutno pokušavaju da vam pomognu. Nisi ostavljen sam; ne brini.
Samo jedno pitanje, molim: da li ste dali knjižicu kazinu kako je traženo? Da li ste ga poslali na e-mail koji su preporučili?
Kladim se da je ovo sada veoma važno. 🙏
Hello,
As far as I can see, not just our resolution center but also the casino representative are both currently trying to help you. You're not left alone; don't worry.
Just a single question, please: Have you provided the passbook to the casino as requested? Did you send it to the email they recommended ?
I bet this is quite important now. 🙏
Verujem da je prikladno da počnete da čitate naše odgovore.
I believe it is appropriate for you to begin reading our responses.
Sve sam im dao, rekao sam im da mi kažu šta im treba, šta god su rekli, pružio sam to iznova i iznova, onda sam otišao na dužnost i idem kući posle godinu dana i od sada će me tražiti da idite ponovo u banku, pa gospodine moja matična ekspozitura je veoma daleko, sada neću više ići tamo, gospodine molim vas, jako sam zabrinut, molim vas pomozite mi, išao sam u banku mnogo puta na njihovo insistiranje kada sam bio u kući, sad su i rekli da dobijem pismeno od banke, pa kad sam otišao u banku, onda su ljudi iz banke rekli zašto da damo pismeno, rekli smo vam, uplata je uspešno deponovana u trgovački račun, više od ovoga ljudi iz banke su rekli i da ste sami izvršili uplatu, nećete dobiti nikakav povraćaj, banka je rekla pitajte mesto gde ste preneli novac zašto nisam dobio uslugu, molim vas pomozite mi
I have given them everything, I had told them to tell me whatever they needed, whatever they said, I provided it again and again, then I went for duty and I am going home after a year and from now on they will ask me to go to the bank again, so sir my home branch is very far, now I will not go there again, sir please I am very much troubled, please help me, I have gone to the bank many times on their insistence when I was at home, now they had also said that get it in writing from the bank, so when I went to the bank, then the bank people said why should we give it in writing, we have told you, the payment has been successfully deposited in the merchant's account, more than this the bank people also said that you have made the payment yourself, you will not get any refund, the bank said ask the place where you have transferred the money why I did not get the service, please help me
सभी चीजे दे रखी है इनको मेने बोला था की जो भी चाहिए हो बता देना इन्होंने जो जो बोला मेने बार बार उपलब्ध कराया फिर मै ड्यूटी चला गया घर एक साल बाद जाता हु और अब से ये दोबारा बैंक जाने के लिए बोलेंगे तो सर मेरी होम ब्रांच बहुत ज्यादा दूर है अब फिर से नही जाया जाएगा सर प्लीज मैं बहुत ज्यादा परेशान हो चुका हूं प्लीज आप मेरी सहायता करवाओ इनके कहने पर मैं कई बार जा लिया बैंक जब मैं घर था अब इन्होंने ये भी बोला था कि बैंक से लिखवा कर ला दो तो मैं बैंक गया था तब बैंक वाले बोल हम लिख कर क्यों दे ये तेरे को बता दिया है पेमैंट मर्चेंट के अकाउंट में सफल जमा हो चुका है इस से ज्यादा बैंक वालो ने भी बोल दिया की पेमैंट आपने खुद की है ये रिफंड नही मिलेंगे बैंक बोला जहा पर ट्रांसफर किए है पैसे उनसे पूछो की मुझे सर्विस क्यों नही मिली प्लीज मेरी सहायता करो
Ok gospodine, hvala vam, ne želite da mi date moj novac, sve sam vam obezbedio, osim toga i banka odbija da mi pomogne a i vi odbijate, doveli ste me u veliku nevolju, vi ljudi sada ne žele da mi pomognu i ljudi iz banke su takođe odbili da mi pomognu, više puta ste me tražili mnogo stvari, sve sam vam dao
Ok sir, thank you, you do not want to give me my money, I have provided everything to you, beyond this the bank is also refusing to help me and you are also refusing, you have put me in a lot of trouble, you people now do not want to help me and the bank people have also refused to help me, you repeatedly asked me for many things, I had provided you everything
ओके सर धन्यवाद आप मेरे पैसे मुझे नही देना चाहते सभी उपलब्ध कराया है मेने आपको इस से आगे बैंक भी मना कर रहा है मेरी सहायता करने के लिए और आप भी मना कर रहे है मुझे बहुत ज्यादा परेशानी में डाल दिया आप लोगो ने अब आपको तो मेरी सहायता करनी नही और बैंक वाले भी मना कर गए मेरी सहायता करने से बार बार मुझसे बहुत चीजे मंगाई आपने मेने सभी उपलब्ध कराई थी
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Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.