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Odds96 Casino - opšta diskusija

pre 1 godinu od fernandapalomaki
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pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Odds96 Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 1 godinu

Sranje kazino, osvojio sam bonus i napravio prokleti depozit, a nisu mi dali bonus, usran kazino, ne preporučujem ga

ne bacaj novac

Automatski prevedeno:
fernandapalomaki
pre 1 godinu

Sorry to hear that!

Can you provide me with your ID?


Most likely this was some kind of misunderstanding, as the bonus is credited only after it's wagered.

pre 3 meseci

My deposit successful but not received my game account please help me 🙏 by odds96

jaiveer127201
pre 3 meseci

Hi, I saw that you created a complaint about this. So our team will try to help you. According to the screenshots I saw, the deposits were marked as "interrupted" so did you get everything out of your account ? Did you try to write to the casino to see what the problem is and if they know anything about it ? 

pre 3 meseci

My bank are saying this transfer successful in merchant account but not refund my bank account this amount successful in merchant account

jaiveer127201
pre 3 meseci

Hello.

I want you to know you really don't have to respond to the complaint daily. At this stage it's not necessary.

Regarding Jaro's question, though: Your bank confirmed all the transactions were all fully processed, for some reason, the casino account shows different information.

Hence, did you ask casino support or chat about that? That's where I would start, at least.

pre 3 meseci

Yes sir I'm considered with odds96 but not received my deposit please help me 🙏

jaiveer127201
pre 3 meseci

I'm sorry for the situation you have to go through, but for now, there's nothing much to do but wait.

Veronika explained it in your complaint as well: "In cases of lost deposits, we typically allow up to one month for the transaction to be investigated by the payment provider, or for the funds to be credited to the casino account or returned to the player's bank account. Therefore, I recommend waiting until August 19. If you do not receive your deposit by then, we will proceed with the resolution of your complaint."

I hope everything will be fixed soon. Please let us know whenever you have any updates.

jaiveer127201
pre 3 meseci

Dear Jaiveer,

Thanks for highlighting this case.

As you already know, we asked you to provide a passbook as proof of payment, as we were not able to identify it in our system. We triple-checked with our Payment Provider and found nothing, which is why we asked for the passbook so we can make one final check with the bank.

Please provide the passbook to support@odds96.com, and we'll be happy to continue our investigation.

pre 3 meseci

Sir Ji, podneo sam svoj bankovni izvod najmanje 10 puta, dao sam snimak ekrana najmanje 10 puta, a zatim sam ponovo poslao izvod iz banke, svaki put kada traže izvod sa novim ažuriranjem, dao sam im sve i na kraju kada su odlučili da će me sada pritiskati tražeći neku novu ili ono drugo, dao sam ponovo dosije i izvod iz banke, moja dužnost je 250-300 km od kuće, idem jednom kući za godinu dana, otišao sam kući pre nekoliko dana, tražili su me da odem u matičnu ekspozituru posle odlaska kući, otišao sam u banku kod kuće, ljudi iz banke kažu da je ovaj depozit uspešno pripisan na račun trgovca, banka kaže da ne možemo ništa da uradimo da to vratimo jer je ovaj depozit izvršio sam kupac na račun trgovca, ili kupac pita zašto nisam dobio uslugu, on kaže da banka ne može ništa da uradi ovo, banka može da kaže da je ovaj depozit uspeo, tada sam otišao na svoju dužnost i nakon što me je toliko mučio, sada ne mogu da idem u matičnu ekspozituru, kada su mi rekli da idem u banku, gospodine, ja kažem da sam pod velikim psihičkim stresom, molim vas vratite mi novac, biću vam zahvalan, ovi ljudi su me mnogo uznemirili, toliko sam se uznemirio da ću jednog dana izvršiti samoubistvo, molim vas dajte mi novac , ne uznemiravajte me, sklapam ruke, dajte mi moj novac pred 96 ljudi, gospodine, inače ću izvršiti samoubistvo tako što ću napisati vaše ime jednog dana, kasnije u Indiji, moja porodica i stanovništvo će se automatski pobrinuti za to, vi ljudi, ovo sam ja, ne znam koliko će ljudi poput mene biti uznemireni od vas ljudi, vi ljudi morate da spasavate te ljude i od kompanija poput vas koje ne plaćaju novac ljudima, kazino guru, molim vas pomozite mi, spasi me, donesi mi moj novac, guru, biću ti veoma zahvalan u kazinu, molim te pomozi mi

Automatski prevedeno:
jaiveer127201
pre 3 meseci

I saw that you wrote the same thing in the complaint. While you have it open we will try to help you but I see that the casino is also trying to do what is necessary to assist you in some way. When you say you sent what you needed to send, what is the problem ? Did you send it to the email they recommended ? 

pre 3 meseci

Please help me 🙏

jaiveer127201
pre 3 meseci

Hello,

As far as I can see, not just our resolution center but also the casino representative are both currently trying to help you. You're not left alone; don't worry.

Just a single question, please: Have you provided the passbook to the casino as requested? Did you send it to the email they recommended ? 

I bet this is quite important now. 🙏

pre 3 meseci

Please help me 🙏 give me my deposit 🙏 🙏 🙏

jaiveer127201
pre 3 meseci

I believe it is appropriate for you to begin reading our responses.

pre 3 meseci

Sve sam im dao, rekao sam im da mi kažu šta im treba, šta god su rekli, pružio sam to iznova i iznova, onda sam otišao na dužnost i idem kući posle godinu dana i od sada će me tražiti da idite ponovo u banku, pa gospodine moja matična ekspozitura je veoma daleko, sada neću više ići tamo, gospodine molim vas, jako sam zabrinut, molim vas pomozite mi, išao sam u banku mnogo puta na njihovo insistiranje kada sam bio u kući, sad su i rekli da dobijem pismeno od banke, pa kad sam otišao u banku, onda su ljudi iz banke rekli zašto da damo pismeno, rekli smo vam, uplata je uspešno deponovana u trgovački račun, više od ovoga ljudi iz banke su rekli i da ste sami izvršili uplatu, nećete dobiti nikakav povraćaj, banka je rekla pitajte mesto gde ste preneli novac zašto nisam dobio uslugu, molim vas pomozite mi

Automatski prevedeno:
pre 3 meseci

Poslao sam im i mejl

Automatski prevedeno:
pre 3 meseci

Sadly, but nothing useful was provided, so we can't continue our investigation.

pre 3 meseci

Ok gospodine, hvala vam, ne želite da mi date moj novac, sve sam vam obezbedio, osim toga i banka odbija da mi pomogne a i vi odbijate, doveli ste me u veliku nevolju, vi ljudi sada ne žele da mi pomognu i ljudi iz banke su takođe odbili da mi pomognu, više puta ste me tražili mnogo stvari, sve sam vam dao

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