pre 2 meseci
Uplata je označena kao odobrena od juče uveče. Međutim, pošto je u pitanju bio bankovni transfer, sačekaću još nekoliko dana da vidim da li će zaista stići.
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OdgovoriCitiraj1
OnLuck Casino - opšta diskusija (strana 2)
pre 2 meseci
Ništa se ne dešava. Samo te odbije.
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pre 2 meseci
Primio sam imejl od Onluck-a 24. decembra u kojem je navedeno da je moja isplata obrađena i da je novac već na mom računu. Naravno, novca nije bilo tamo. Proveriću u ponedeljak da vidim da li je novac zaista uplaćen; ako nije, podneću žalbu.
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pre 2 meseci
Stalno dobijam isti odgovor. Finansijski tim radi na tome. Sve mi se čini kao laž.
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pre 2 meseci
Stalno dobijam isti odgovor. Finansijski tim radi na tome. Sve mi se čini kao laž.
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pre 2 meseci
It was the holidays, and from what I saw, you made your withdrawal request during that time. You have to be patient and understand that the casino couldn't process withdrawals during those days.
I believe you will get your money.
What has the casino told you so far, only that they are working on it?
OdgovoriCitiraj1
pre 2 meseci
Da će biti isplaćeno 26. decembra.
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pre 2 meseci
Zaista im treba jako dugo da obrade isplatu. Ali bili su praznici i vikend. Zatražio sam isplatu 16. decembra, obrađena je 24. decembra, a danas je bila na mom računu. U početku je i meni sve to delovalo kao laž, ali budite strpljivi, dobićete svoj novac.
Izmenjeno
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pre 2 meseci
U redu, hvala
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pre 2 meseci
Sva isplaćivanja iz kazina su otkazana. Potrebna mi je pomoć. Kako se ovi prevaranti konačno mogu zaustaviti?
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pre 2 meseci
Takvi lažovi
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pre 2 meseci
Kao da će sada uspeti.
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pre 2 meseci
Sva isplaćivanja iz kazina su otkazana. Potrebna mi je pomoć. Kako se ovi prevaranti konačno mogu zaustaviti?
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pre 2 meseci
Unfortunately, if it was a system error, then it's the casino's fault. But I see that you've requested another withdrawal. We give casinos 14 days to process withdrawals, and if they fail to do so, you can turn to us.
Try to give it some time, because as another player said, it was a holiday and a weekend, and casinos often don't process withdrawals at that time.
pre 2 meseci
Nažalost, grešite. Isplate od 24. i 25. decembra, u ukupnom iznosu od 1200 evra, odbijene su bez objašnjenja. Nova isplata, od 100 evra, je od juče. Pet dana čekanja bez ikakvog odgovora ili obrade.
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pre 2 meseci
You posted a screenshot where the casino wrote that it was a technical error, so what's the deal?
The withdrawals that were rejected and from what date they are, the casino obviously didn't process them either, and maybe a lot of people were on vacation, it was a holiday. I'm not surprised if you didn't get a response.
You just have to be a little patient.
pre 2 meseci
Problem je što su oba isplaćivanja od 24. i 25. decembra otkazana bez objašnjenja. Tek nakon što sam ih kontaktirao, smislili su laž o tehničkim problemima. Sada sam zatražio novo isplaćivanje, a oni ponovo kažu da će to trajati 48 sati. To je prava laž. Onda dolaze novi praznici, pa ću samo nastaviti da čekam.
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pre 2 meseci
Withdrawals sometimes even during the time when there are no holidays do not take a few hours or days. Sometimes it takes a little longer. It also depends on the payment method.
Of course, around Christmas, New Year's, and so on, I think many players expect longer processing times. In addition, as I mentioned, weekends are often not a time for processing withdrawals.
Casino employees also take vacations, so there may be fewer people in various departments.
If you do not receive your money within 14 days of submitting your first withdrawal request, I told you that we would try to help you.
Even another player wrote to you that their withdrawal processing times are longer, but that the money should eventually arrive. So I certainly wouldn't expect it to take 3-4 days.
Keep a cool head, don't gamble with the money, and wait. I think it's better than stressing out.
pre 2 meseci
Sve je razumljivo. Sve ima smisla. Ali reći da će novac stići posle 48 sati, čak i na praznike...
Zatim otkazati, ne navesti razloge, zatim reći da je bilo tehničkih problema, a zatim zahtevati još 48 sati je jednostavno jedna stvar: neprofesionalno.
Nadam se da će mi moći pomoći za 10 dana, jer je već prošlo 4 ili 5.
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pre 2 meseci
Yes, I understand that if a player is given a timeframe, they stick to it.
I would say that in this case, I wouldn't do that and rely on the casino telling you that you'll have your money in 48 hours.
Just some advice so you won't be disappointed.
pre 2 meseci
Dakle, ništa se neće desiti pre 6. januara 2026. Ali nadam se da će mi pomoći ovde ako kazino nastavi da laže.
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pre 2 meseci
Hvala 🙂
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