Grešite. Kazino je isključivo odgovoran. Zakonski, Zakon o kockanju 13/2011 utvrđuje obavezu svih onlajn kazina koji posluju za Špance ili na španskoj teritoriji da budu licencirani u Španiji. U suprotnom, kockanje se smatra nezakonitim, što je veoma ozbiljan prekršaj prema gore pomenutom zakonu. Kazino je isključivo odgovoran za poslovanje bez španske licence; kupci postupaju u dobroj veri. Postoji sudska praksa o ovom pitanju, i ona to apsolutno jasno stavlja do znanja.
Moja žalba se odnosi na Myempire, ali sam imao problema sa svakim kazinom u kojem sam igrao, a njihova platforma je Novaforge Ltd. Postupaju u dobroj veri, ne brinu o mentalnom zdravlju ranjivih igrača, a uslovi korišćenja su potpuno nezakoniti i isključivo favorizuju kazina, na primer. Da li mislite da je normalno da nema ograničenja za depozit i da su ograničenja za povlačenje samo 500-1500, u zavisnosti od VIP nivoa? Ne postoji ugovorna proporcionalnost.
Nemaju politike samoisključenja, ograničenja trošenja ako otkriju da je igrač potencijalno zavisan itd.
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Ukratko, oni se ne pridržavaju važećih propisa u Španiji i EU.
Što se tiče rešenja, u više navrata sam nudio da postignemo prijateljski, interni, poverljivi sporazum i uveravam vas da će to biti potpuno korisno za Novaforge Ltd, a nisam dobio nikakav odgovor. Zato sam odlučio da pišem na ovom forumu i započnem usvajanje administrativnih i krivičnih mera. Međutim, ponavljam da nakon što sam ukupno u kazinima Novaforge Ltd odigrao približno 60.000 evra (od čega više od 36.000 u Myempire-u) i nisam ništa podigao, i ponudio im nagodbu od 1.500-2.000 evra i nisam dobio odgovor, bio sam primoran, kao što sam već rekao, da usvojim administrativne i krivične mere koje će mi biti mnogo korisnije, kao i da prijavim depozite VISA-i zbog kršenja ugovora i zloupotrebe. Ovo pokazuje moju dobru volju i koliko sam bio otvoren za postizanje sporazuma koji mi je doneo samo moralnu pobedu, jer sam finansijski gubio skoro 100%, iako sam praktikujući sudija i mogao sam da delujem snažnije.
Nadam se da sam jasno izneo svoj stav, koji je u skladu sa važećim zakonom.
You're wrong. The casino is solely responsible. Legally, the Gambling Law 13/2011 establishes the obligation of all online casinos operating for Spaniards or in Spanish territory to be licensed in Spain. Otherwise, gambling is considered illegal, a very serious violation according to the aforementioned law. The casino is solely responsible for operating without a Spanish license; customers act in good faith. There is case law on this matter, and it makes this absolutely clear.
My complaint is about Myempire, but I've had problems with every casino I've played at, and their platform is Novaforge Ltd. They act in good faith, they don't look after the mental health of vulnerable players, and the terms and conditions are completely unlawful and exclusively favor the casinos, for example. Do you think it's normal that there are no deposit limits and only 500-1500 withdrawal limits, depending on the VIP level? There's no contractual proportionality.
They do not have self-exclusion policies, spending limits if they detect that a player is potentially addicted, etc.
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In short, they do not comply with current legislation in Spain and the EU.
Regarding the solution, I have offered on numerous occasions to reach an amicable, internal, confidential agreement, and I assure you that it will be totally beneficial for Novaforge Ltd, and I have not received any response. That is why I decided to write in this forum and begin the adoption of administrative and criminal measures. However, I reiterate that after having played in total at Novaforge Ltd casinos approximately 60,000 euros (of which more than 36,000 at Myempire) and not withdrawing anything, and offering them a settlement for 1,500-2,000 euros and not receiving a response, I have been forced, as I said before, to adopt administrative and criminal measures that will be much more beneficial to me, as well as reporting the deposits to VISA for breach of contract and misappropriation. This demonstrates my goodwill and how open I was to reaching an agreement that only gave me a moral victory, because financially I was losing almost 100%, even though I am a practicing judge and could have acted more forcefully.
I hope I have made my point of view clear, which is in line with current legislation.
Te equivocas, la responsabilidad es absoluta por parte del casino, jurídicamente la ley del juego 13/2011 establece la obligación de todos los casinos online que operen para españoles o en territorio español es tener licencia en España , de lo contrario se considera juego ilegal , una infracción muy grave según la mencionada ley. La responsabilidad es únicamente del casino por operar sin licencia española, los clientes actuamos de buena fé contractual. Hay jurisprudencia al respecto y lo deja totalmente claro.
Mi queja es sobre Myempire, pero he tenido problemas con todos los casinos en los que he jugado y su plataforma es Novaforge Ltd. Nos actúan de buena fé, no velan por la salud mental de los jugadores vulnerables, los términos y condiciones son totalmente contrarios a la ley y favorecen exclusivamente a los casinos , por ejemplo. Ves normal que no haya límites de depósitos y si de retirada sólo 500-1500 dependiendo del nivel VIP? No hay una proporcionalidad contractual.
No tienen políticas de autoexclusión, de limitación de gasto si detectan que un jugador es potencialmente un adicto, etc
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En resumen, no cumplen la legislación vigente en España y UE.
En cuanto a la solución, les he ofrecido en multitud de ocasiones llegar a un acuerdo amistoso, interno, confidencial y te aseguro que totalmente beneficioso para Novaforge Ltd y no he obtenido respuesta alguna. Por eso decidir escribir en este foro y empezar la adopción de medidas administrativas y penales, pero te reitero que después de haber jugado en total de casinos Novaforge Ltd aproximadamente unos 60.000 euros ( de ellos más de 36000 en Myempire) y no haber retirado nada, y ofrecerles un acuerdo por 1500-2000 euros y no obtener respuesta, me he visto obligado como he dicho anteriormente , a adoptar las medidas administrativas y penales que serán mucho más beneficiosas para mí , así como denunciar a VISA los depósitos por incumplimiento de contrato y apropiación indebida. Eso demuestra mi buena voluntad y lo abierto que estaba a llegar a un acuerdo que sólo me daba un triunfo moral, porque en lo económico perdía casi el 100%, aún siendo juez en ejercicio y poder haber actuado con más contundencia.
Espero haberle aclarado mi punto de vista que coincide con la legalidad vigente .
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Kazina kompanije NovaForge Ltd
