pre 7 meseci
Imam problema sa podizanjem novca sa Pistola i sumnjam da je to ugledan kazino. Savetujem oprez.
Automatski prevedeno:
pre 7 meseci
What kind of problems do you experience exactly, please?
Pistolo Casino - opšta diskusija (strana 3)
pre 7 meseci
Podneo sam žalbu, u kojoj sam opisao probleme.
Automatski prevedeno:
OdgovoriCitiraj1
pre 7 meseci
They did not engage or respond to Casinoguru about a complaint, the Anjouan gaming authority does not respond to complaints. Many other players have posted the exact same issues and problems via reviews and complaints yet for some unknown reason Casino guru has given the casino an 8.5 out of 10 rating. My complaint was unresolved as Pistolo casino did not engage or respond but the rating remained the same.
Personally i respectfully believe that if Casinoguru ignores the negative reviews and unresolved complaints then they are also responsible for misleading player with unrealistic rating
pre 7 meseci
Same here and heard nothing in response
pre 7 meseci
They did not engage or respond to Casinoguru about a complaint, the Anjouan gaming authority does not respond to complaints. Many other players have posted the exact same issues and problems via reviews and complaints yet for some unknown reason Casino guru has given the casino an 8.5 out of 10 rating. My complaint was unresolved as Pistolo casino did not engage or respond but the rating remained the same.
Personally i respectfully believe that if Casinoguru ignores the negative reviews and unresolved complaints then they are also responsible for misleading player with unrealistic rating
pre 7 meseci
I'm really sorry that the casino was not willing to communicate with our team regarding your complaint.
Please know that the safety index of every casino goes down whenever there is an unresolved complaint, and it depends on the amount of how many black points will be given.
I can see that on Wednesday it will go down to 8.1, actually.
Also, please know that user reviews actually don't count in the safety index. 🤷♀️
pre 7 meseci
Za sve, evo opisa problema:
Savetujem oprez sa ovim kazinom. U početku sam bio prilično impresioniran, sve dok nisam osvojio veliku sumu i želeo da je podignem. Čekam već više od dve nedelje na prvo od tri isplate od 500 evra. Kazino ima dnevni limit od 500 evra, sa maksimumom od tri isplate. Još 1.500 evra je i dalje na mom računu i ne mogu da ih podignem jer imam maksimalan broj isplata na čekanju. Račun je verifikovan i već sam uspešno primio isplate.
Kada postavljam pitanja putem ćaskanja uživo, uvek dobijam samo izgovore.
Sada sumnjam u ozbiljnost ovog kazina.
Svako ko je imao negativna iskustva treba da ovo prijavi na svim dostupnim portalima.
Izmenjeno
Automatski prevedeno:
pre 7 meseci
Zdravo. Isto važi i za mene. Čekaj. 
Čekam isplatu od 500 evra od 28. juna. Svakodnevno pitam o tome u ćaskanju uživo i uvek dobijam iste izgovore. Takođe sam poslao nekoliko imejlova i uvek mi daju iste izgovore. Čudno je to što sam nakon podizanja 500 evra, izvršio još jednu isplatu od 250 evra, i tri dana kasnije to je bilo na mom računu. Sve je to zaista čudno.
Potpuno ista stvar se dogodila u kazinu Spins247. Imam tri isplate na čekanju već dve nedelje, i ništa se nije desilo. Kazino bi trebalo da se zatvori 11. avgusta, i radoznao sam da vidim da li ću dobiti svoj novac. Ukupno je 1.350 evra.
Pozdrav Patriku
Automatski prevedeno:
pre 7 meseci
Hvala na informacijama, izgleda da postoji neka vrsta sistema. Takođe sam prijavio incident Trustpilot-u. Ako novac ne stigne, barem ću izraziti svoje nezadovoljstvo na svim mogućim forumima i upozoriti druge da ne igraju na Pistolo-u.
Automatski prevedeno:
pre 7 meseci
Patrick, open a complaint against pistolo via the casinoguru option once a trend is seen then we can help other players avoid the same issues and the casinos rating will be marked down.
OdgovoriCitiraj1
pre 7 meseci
As ypu probably saw what I posted to another player with the same issue open a complaint, when pistolo doesnt reply as they never do the casino will be flagged as unsafe
pre 7 meseci
Molim vas pošaljite link do njega
Automatski prevedeno:
pre 7 meseci
Dakle, novac je nestao?
Automatski prevedeno:
pre 7 meseci
https://casino.guru/complaint-resolution-instructions
Its on this site. Unfortunately i would imagine so the casino does what it wants and the Anjouan Gaming authority does not even respond but file a complaint via the casino guru complaint process they will advise you
OdgovoriCitiraj1
pre 7 meseci
Unfortunately I am just a player that got messed around
pre 7 meseci
Za sve, evo opisa problema:
Savetujem oprez sa ovim kazinom. U početku sam bio prilično impresioniran, sve dok nisam osvojio veliku sumu i želeo da je podignem. Čekam već više od dve nedelje na prvo od tri isplate od 500 evra. Kazino ima dnevni limit od 500 evra, sa maksimumom od tri isplate. Još 1.500 evra je i dalje na mom računu i ne mogu da ih podignem jer imam maksimalan broj isplata na čekanju. Račun je verifikovan i već sam uspešno primio isplate.
Kada postavljam pitanja putem ćaskanja uživo, uvek dobijam samo izgovore.
Sada sumnjam u ozbiljnost ovog kazina.
Svako ko je imao negativna iskustva treba da ovo prijavi na svim dostupnim portalima.
Automatski prevedeno:
pre 7 meseci
Hello, glad you submitted the complaint. Indeed, this is the most effective approach! It will take some time, but I expect the casino will soon be invited to join the complaint and explain its position.
Since your account was verified and you received payouts in the past, I guess they may "just" have a problem with delays, in the worst case, with its the payment provider...
pre 7 meseci
Zdravo. Isto važi i za mene. Čekaj. Čekam isplatu od 500 evra od 28. juna. Svakodnevno pitam o tome u ćaskanju uživo i uvek dobijam iste izgovore. Takođe sam poslao nekoliko imejlova i uvek mi daju iste izgovore. Čudno je to što sam nakon podizanja 500 evra, izvršio još jednu isplatu od 250 evra, i tri dana kasnije to je bilo na mom računu. Sve je to zaista čudno.
Potpuno ista stvar se dogodila u kazinu Spins247. Imam tri isplate na čekanju već dve nedelje, i ništa se nije desilo. Kazino bi trebalo da se zatvori 11. avgusta, i radoznao sam da vidim da li ću dobiti svoj novac. Ukupno je 1.350 evra.
Pozdrav Patriku
Automatski prevedeno:
pre 7 meseci
I do not want to cause panic, but I believe it is more than just a coincidence that the casino has suddenly reported an issue with payouts. As far as I could see, in other cases some casinos lost payment providers, which means they are not capable of paying players in most regulated countries, such as Germany. Most pleasant version is that there have been just too many winners in a short period of time... who knows?
In any case, lodging the complaint was a great idea. My colleagues will take a look at it.
pre 7 meseci
https://casino.guru/complaint-resolution-instructions
Its on this site. Unfortunately i would imagine so the casino does what it wants and the Anjouan Gaming authority does not even respond but file a complaint via the casino guru complaint process they will advise you
pre 7 meseci
Hey! Thank you very much for helping others set up the complaints. Well done! I'm sorry your issue was ignored and I hope this is not the end.
I said the worst scenario is casino without working payment provider, but your unresolved complaint may open far worse situation. 🙁
pre 7 meseci
Zdravo Radka, da li je možda najgora situacija bankrot?
Automatski prevedeno:
pre 7 meseci
Hello. For me? No, not really.
The worst for me is a change of strategy. Stupid excuses used against players so the money can be voided. Ignoring players complaints. Keeping the money with the facade that players did something wrong.
I spot two unresolved complaints ignored by this casino. I hope that both cases only represent the casino's poor judgment and actions!
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