pre 3 godina
Ako želite da diskutujete bilo šta vezano za Platincasino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Platincasino - opšta diskusija
pre 3 godina
Dobro jutro, dolazim da se žalim na ovaj kazino, nije bio nepošten, početkom avgusta ove godine ušao sam na link na kojem je pisalo 20 besplatnih okretaja u knjizi mrtvih igara, zasad ok, Registrirao sam se na web mjestu, poslao sam svoj rg, cpf, dokaz o prebivalištu i račun je aktiviran i pisalo je da od tog trenutka mogu obavljati transakcije unutar web stranice, tada je počeo problem, ovih 20 besplatnih okretaja postalo je 7 eura , a nakon što je ispunio uvjet ulaganja, to je postalo 300 eura, sretan što sam otišao podići novac i zatražio od mene bankovni račun, imam ga i račun je zadovoljio sve zahtjeve koje web lokacija traži, ali oni još uvijek ne odobravaju , chat je užasan, na e-poštu je potrebno dosta vremena da odgovori, prošlo je skoro 1 mjesec.
Volio bih pomoć, vi koji živite više u ovom svijetu kockarnica, kako bih trebao postupiti budući da povlačenje predstavlja veliku poteškoću
hvala!
Automatski prevedeno:
pre 3 godina
Honestly, I still don't understand how can a withdrawal take a month or more in a casino. You either did something wrong and the casino can see it and inform you about it (bonus terms and conditions, multiple accounts, wrong documents etc.) or you did nothing wrong and then you should get your winnings.
But I still don't see any reason why a withdrawal request should be pending for a month.
3
pre 2 godina
Imam pitanje. Casino Guru mu daje ocjenu 9,9 i ljudi koji tamo igraju kažu drugačije, kome vjerovati??
Ljudi koji tamo igraju ili ljudi koji se žale??? Razocaran sam.
Vi više ne predstavljate igrače, već kazino, prije nekoliko godina to je bilo drugačije!!
Automatski prevedeno:
3
pre 2 godina
Hello,
Maldadorog.
Allow me to explain that we value and get players' opinions into consideration, but we can't rate any casino only by such feedback. So we set a user review rating feature, where every player can share their experiences.
It's because not every player can be fully satisfied but it does not necessarily mean that the casino is ultimately bad. Honestly, most players are not satisfied because they simply lose or did not win from some bonus and eventually broke some rule.
As you know, we allow players to submit complaints in order to protect them and investigate what went wrong.
You've submitted a few complaints yourself.
If we find that the casino acted against fair gambling, we can reward this casino with black points and even lower the rating in case the problem is more serious or affected a lot of players.
So obviously, user reviews can't be treated with such attention, hence we keep those information visible, but separated.
Feel free to read more about Our Casino Review And Rating Process
I hope you get the point.
pre 2 godina
Zdravo,
Podneo sam žalbu na Platincasino. Jutros sam dobio odgovor od Kristine i odmah sam odgovorio, ali nažalost ništa se od tada nije dogodilo i poslednja 2 komentara sa moje strane kažu „Čekaj potvrdu".
Ono što Platincasino tamo radi je prevara!
Može li neko iz tima da se pobrine za moju žalbu što pre.
Stvarno mi treba pomoć!
Hvala unapred.
Ažurirano od strane autora pre 2 godina
Automatski prevedeno:
pre 2 godina
Hello,
it means that the complaint team is reviewing your case. Sadly you are the only person having an open complaint. There are currently 677 opened complaints, you see? So I ask you kindly to say calm, please. According to the number of screenshots you've submitted so far, the team would need a lot of time to go through them.
I didn't read it all, but kindly note that you should never use someone else's payment option, furthermore, when you deposit you deposit on your own keeping general terms and conditions in mind because it's all stated there. In most casinos, only when you submit a withdrawal, the verification is triggered, deposits don't need verification.
That is normal.
I will wait till the complaint team will go update your case - it's too comprehensive. 🙂
pre 2 godina
prokleti mafijaši koji rade tamo!
Prevara, prevara, laž, obmana sve što možete zamisliti...
Ne isplaćuju čak ni najmanji dobitak ako uopšte nešto osvojite.
Jedan je odbijen, slabo informisan samo da ne bi pokrenuo isplatu.
To je biti lud!!!
Ne plaćajte tamo ni pare, ovu kriminalnu platformu treba zatvoriti!
Automatski prevedeno:
pre 2 godina
Hello,
based on your complaint, it seems that there is an issue with the verification, I hope we will be able to help you pass that.
Did you notice that Kristina is waiting for your reply? Kindly send her the communications.
pre 2 godina
Zdravo ljudi Platincasino ne isplaćuje moj novac Dobio sam 905 hiljada evra glasine. Sada greška u softveru šta nije u redu
Automatski prevedeno:
pre 2 godina
Hello,
I guess that further explanation requires the casino's cooperation, so it's good that you've submitted the complaint. Nick will now take care of that, I hope we will be able to help you. 🤞
1
pre 2 godina
Hvala. Čekam, pomozite mi, pobedio sam
Automatski prevedeno:
pre 2 godina
Želeo bih da se žalim na PlatinCasino, uplatio sam novac, napravio svoj iznos i sada ne mogu da ga podignem, traže da napravim još jedan depozit preko SKRILL-a od najmanje 10 evra, a onda traže da podignem novac tamo!
Već imam sva svoja dokumenta verifikovana, želim da primam novac na isti način na koji sam platio, preko PIKS-a!
Automatski prevedeno:
pre 2 godina
Hello,
I understand what you want, but as long as the casino suggests another withdrawal option, I guess there are s proper reasons just for that. €10 is not a huge sum, and I guess it's worth a try. The other way would be to stick to your demand and prolong the solution. If the casino says that pix is not available for you now, I'd assume that it is not.
Even the complaint would not change the payment availability, so you should now focus on getting the money.
Does it sound reasonable to you?
1
pre 1 godinu
Platincasino. Uplaćujem 30 evra, daju mi još 30 kao bonus. Igram na fruits40, gde ne možete da igrate sa bonus novcem, dobijam 85 evra i kada odem da podignem kaže da nema balansa. Otkazujem bonus i još uvek nemam saldo. Žalim se, a oni mi kažu da ne mogu ništa
Automatski prevedeno:
pre 1 godinu
Potvrđuju mi da kada deponujete sa pripadajućim bonusom morate da ispunite uslove bonusa, jer je to lepljivi bonus, odnosno ono što osvojite će se računati kao bonus da bi se ispunili uslovi za oslobađanje opklade. U slučaju otkazivanja, dobici se takođe eliminišu. OVO je rešenje
Automatski prevedeno:
pre 1 godinu
Well, I'm sorry to say that but it seems that you missed quite an important rule before playing with the bonus.
It seems that you have not met the wagering requirement, hence the funds were considered bonus money. the moment you canceled the bonus, your funds were already played out I guess.
I checked the actual PlatinCasino Bonus and its terms - as an example:
"Wagering requirements: 35x (bonus + deposit) (restrictions apply)You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
For example, if you deposit €10 and get a €10 bonus, you will have to wager €700 in total (€20 * 35) before being allowed to make a withdrawal.
Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Live games 20%, Table games 20%, Video poker 5%."
However, this bonus is not marked as the sticky one.
Well, by taking the bonus, you agree with the terms, so I guess that when you canceled the bonus, you made a mistake. Have you asked the casino about your decision before canceling the bonus, please?
Feel free to share any related communications - preferably in English if I may.
Ažurirano od strane autora pre 1 godinu
1
pre 1 godinu
Zdravo Casino Guru prijatelji, svratim da vas obavestim da Platin Casino sada ima i sportsko klađenje.
Automatski prevedeno:
pre 1 godinu
Hello there.
You sound like a sports betting fan, so I'm eager to know, do you play casino games as well?😊
pre 1 godinu
Da, i ja se kockam, ali više volim sportsko klađenje. Moji omiljeni provajderi su Pragmatic Plai i Vazdan.
Automatski prevedeno:
1
