Qbet Casino - opšta diskusija (strana 7)

Do you play at this casino?

Shure i did ive lost 9900 the company using third party company for deposit also

they lie in the live chat when i gave my mail they ignore me got no respond in mail

im registerd in cruks first the vip manager tell me it wasnt a problem

Hello, if I may, I'd like to say that's a really complicated situation.

You told the casino you’re on CRUKS, but since they operate without a Dutch license, they don’t have to (and actually can’t) check that register. At the same time, it sounds like you still wanted to play; otherwise, you would not have registered, which makes it really difficult to tell what a fair outcome would even look like here.

If you have not already, you may always try to complain to my colleagues. I believe it is essential to understand the whole timeline and the context of the events. One way or another, the case might be rejected, but you will be given a statement.

It’s an unfortunate reality that once someone is on CRUKS, the only real protection is staying within the Dutch-licensed market. Offshore casinos just aren’t bound by those rules, no matter what they say in live chat.

I just wanted you to know that. Complaints can perhaps shed some light on this.

I have done this several times but no results

Ik heb dit meerdere keren gedaan aleen geen uitslag

I'm sorry, could you please clarify what you have done several times?

What I'm curious about is, on what basis should the casino give you a refund? Did they tell you anything about why they sent you a different amount than what you agreed on? Do you have any screenshots showing that the casino promised you a specific amount? 

they don't give it away with often the affiliate costs

ze geven het geen met vaak de affliate kosten er van af

Complaints about qbet

I see that the complaint you submitted here was closed as unjustified, though. That means we couldn't help. 🤷‍♀️