Retrobet Casino - opšta diskusija

The no deposit bonus doesn't work. The rules state that you need to contact casino support, I wrote to them and received a response saying "you are not eligible for this bonus". They refused to explain the reason.

Без депозитний бонус не працює. В правилах вказано що треба звернутись у підтримку казино, я на писав їм а у відповідь отримав «ви не маєте права на цей бонус». Причину пояснити відмовились.

Hi, the reason is that they don't give bonuses to players from a certain country. Alternatively, it could be something similar to what often happens and an administrative decision by the casino. Unfortunately, the casino doesn't have to offer bonuses to all players, so unless they tell you more, we probably won't be any wiser.

Is this casino reputable? Has anyone ever received a payout?

ist dieses Casino seriös hat jemand schon mal eine Auszahlung erhalten?

Hello, I would say no. Have you seen the Casino Safety Index? It also has a fake license which doesn't say at all that you can contact anyone in case of problems. They only have one complaint and no user reviews, so we don't have much information about this casino from players. 

So definitely beware of depositing here.

Hi, I have a question. I had a win at retro bet that was sent to my bank account. But the bank rejected the incoming payment, saying that the Czech Republic does not support this foreign site. Any idea how to get the money? The deposits went through normally.

Ahoj,mam dotaz.U retro bet jsem měl výhru která mi byla poslána na účet mé banky.Ale ta příchozí platbu zamítla s tím že ČR nepodporuje tuto zahraniční stranku.Nějaký nápad jak dostat ty penìze?Vklady proběhli normálně.

Hi, I would probably tell the casino that there is such a problem and if it would not be possible to use some other alternative for withdrawal. You would probably have to deposit some minimum deposit for verification but I would definitely try it.

Will you ask and let me know what they told you? 🙂

Ahoj, zrejme by som povedal kasinu, ze je takyto problem a ci by nebolo mozne pouzit nejaku inu alternativu na vyber. Zrejme by si musel depozitnut nejaky minimalny depozit na overenie ale urcite by som to skusil.

Spytas sa a das mi vediet co ti povedali? 🙂

From what I found out in their terms and conditions, the Czech Republic does not support this casino. I wrote to them that the payment was rejected. Now I have to wait for the payment to be returned and they want to provide a bank statement with the deposit. I will open an account in Austria and have it sent there. The bank in the Czech Republic will not accept it.

Co jsem zjistil u jejich smluvnich podminek tak česká republika nepodporuje toto casino.Napsal jsem jim že platba byla zamítnuta.Ted musím počkat až se platba vrati a chtějí doložit výpis učtu s vkladem.Udelam si účet v rakousku a necham to poslat tam.V Česku to banka nepřijme.

Or any advice on where I could send the money? I assume the account must be in my name.

Popřípadě nějaká rada kam bych ty penize mohl poslat? Předpokládám že účet musí byt na moje jméno.

Of course, the account must always be in your name, maybe if you understand crypto, I would try it if there is such an option in the casino. It all depends on the payment methods that the casino offers for withdrawal and deposit.

Samozrejme ucet vzdy musi byt na tvoje meno, mozno ak sa rozumies cryptu, tak by som skusil to ak je taka moznost v kasine. Vsetko to zalezi asi na platiacich metodach, kotre kasino ponuka na vyber aj depozit.