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Shuffle Casino - opšta diskusija (strana 3)

pre 12 meseci od Rigged91
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silver
SupItsJ
Mlađi Pripravnik
pre 2 meseci

My player account certainly is within your scope and reach sir. With that aside I think you should look into the rates of commissions as well as the many scam accusations across social media all over.


Please don’t take my word for it but also the "unfounded" dozen or more accusations on this site which makes someone really question if you are being bribed to conceal bad reputations of shuffle. How isn’t this in your scope?

https://bitcointalk.org/index.php?topic=5505158


https://bitcointalk.org/index.php?topic=5514137


https://bitcointalk.org/index.php?topic=5507469


https://x.com/spadeallin/status/1848396994869375393?s=46


https://x.com/bustamachine/status/1837286504453837120?s=46


https://www.reddit.com/r/ShufflecomCasino/s/QD5y1nBEJU


https://www.reddit.com/r/ShufflecomCasino/s/PKa9SZqP11


https://www.reddit.com/r/ShufflecomCasino/s/yVf3RJ9If1


https://trstp.lt/rLcvRP-uEr



Izmenjeno od Romi pre 1 meseca
Razlog: Made the links passive.
admin
Jaro
SupItsJ
Forum and Reviews Administrator
SupItsJ
pre 1 meseca

I understand that several players could have problems with such things and it would be impossible to help them anyway. The important thing is that affiliate contracts, agreements and anything like that we simply can't solve and evaluate in someone's favor because we don't have the reach to do so. 

I don't know how else to say it, but I would hate to repeat myself. 

silver
SupItsJ
Mlađi Pripravnik
Jaro
pre 1 meseca

I understand that several players could have problems with such things and it would be impossible to help them anyway. The important thing is that affiliate contracts, agreements and anything like that we simply can't solve and evaluate in someone's favor because we don't have the reach to do so. 

I don't know how else to say it, but I would hate to repeat myself. 

pre 1 meseca

Regardless of the affiliate contract, which isn’t even in writing, my player account is closed and specifically cited as "threatening staff" as official reason. I would love to see this threat I made anytime leading up to my dispute and account closure between August 11th and September 9th when it was closed.

admin
Jaro
SupItsJ
Forum and Reviews Administrator
SupItsJ
pre 1 meseca

Each of your complaints starts the same from what I have seen and even though you don't mention the affiliate contract anymore, it is still revolving around the same thing and it is quite important there. Even if they hadn't closed the account for the reason you mentioned, or if it had just been resolved, it would have come back to the affiliate relationship between you and the casino. However it plays out, I feel like that's pretty much the main point of the whole thing. 

silver
SupItsJ
Mlađi Pripravnik
Jaro
pre 1 meseca

Each of your complaints starts the same from what I have seen and even though you don't mention the affiliate contract anymore, it is still revolving around the same thing and it is quite important there. Even if they hadn't closed the account for the reason you mentioned, or if it had just been resolved, it would have come back to the affiliate relationship between you and the casino. However it plays out, I feel like that's pretty much the main point of the whole thing. 

pre 1 meseca

Well this isnt my fault that they chose to market this airdrop in a way that benefits those whose earnings generated income, it just so happens that yes, I am one of those. Regardless, I am still owed for "All one needs to do is place a bet to be considered eligible for the airdrop." And as such, there it is.


Not just me but hundreds of complaints for the same reason, however shuffle cherry picks who and for what offense while looking the other way for others. Dont forget that BossmanJack, has an account and a partnership despite his known geo based in the USA, cashing out 200k without verifications. Meanwhile, shuffle is forcing his users to provide docs when they try to cash out.

I can show you endless examples of this, combined with no-response and just plain rude responses as a way to annoy you to the point of it being LITERALLY years later to get a reply in hopes you say a few F* bombs on the way somewhere so they can disable and block you. This has nothing to do with my affiliate terms, which I can show you around $950,000 or more in losses but lets focus please strictly on my player account and airdrop.

admin
Radka
SupItsJ
Social Media & Community Specialist
SupItsJ
pre 1 meseca

You know, I think it would be more effective for you to be so active on the form focused on affiliate bussines. Meaning, I believe you should post this on GPWA forum that is dedicated to affiliates.

Not much we can add, I reckon.

I hope you do not mind, but I will skip the part about the aidrop affecting your player account since I am not familiar with it at all.


bronze
ilya998
Napredni Početnik
pre 1 meseca

I won $500 at this casino and they asked me for verification, I uploaded all the documents a week ago, but I did not receive any news from them. The casino ignores me and does not want to withdraw my money. In no case do not play at this casino, they do not pay money!

admin
Jaro
ilya998
Forum and Reviews Administrator
ilya998
pre 1 meseca

It's not very nice when a player finds himself in such a situation. I would also like to know if something is wrong and if the documents are OK or if there is something wrong. But I can see that they are ignoring you and that would bother me. On the other hand, if they haven't seen all the documents yet, they probably don't have anything to say to you yet, but a week would be pretty much on the edge for me too.

However, since you have lodged a complaint, our team will investigate your case and hopefully we can help you. The best thing would be for the casino to verify and pay you without further unnecessary issues. 

But we'll see how it goes, if you know anything new, please let us know.

I'll keep my fingers crossed. 🤞

silver
SupItsJ
Mlađi Pripravnik
pre 1 meseca

Shuffle.com Founder: Just told me on telegram most shocking thing ever

Today at 02:43:04 PM

https://www.dropbox.com/scl/fi/jtpmsev0jailkd49a615b/hedgedhog7.zip?rlkey=hqzz99h72n82bgkpsakw7h107&st=z1x1rrpn&dl=0


Summary: Bainy Zhang is one of 3 shuffle.com co-founders, i thought if i contacted him he might be approachable with my relationship with stake where i maintain a partnership despit having disagreements with them thy always pay on time and in full. Bainy I think might be homophobic im not sure because he told me to suck his dick and nobody cared, nor does he seem concerned with laundering proceeds of singaporian drug cartels which is going on.


Shuffle reports of scams and premature account closures are growing daily by every social media. I documented more than 40 in a previous post, its clear they dont care and are rugging.





SupItsJ

Hello Mr zhang. Shall we have a chat or do I need to continue to waste my time away with this - not sure what to call it - because it certainly seems like a very clear pattern of abuse by shuffle. I definitely want to find a means to an end without further disruption to either of us and as quickly as possible.


I invite you to a call if you please at your convenience.


SupItsJ

FORWARDED MESSAGES:

SupItsJ 04.11.2024 23:51:10

I’m not blaming you - you did cause this and you continue to be a barrier to it and there is no denying this in fact because you still contact people about me and go out of your way to diminish my character intentionally to harm me and for no other reason


And you still spend 18 hours a day gambling instead of addressing important fucking problems now for a year in lieu of having peace of mind and a clear conscience you rather blame me for your irrational and destructive behavior period.


Just so you can have a reminder yet again how it is that I concluded this and indisputably so for your sake since you seem to conveniently forget about this every fucking time you open your mouth and deny having any part of it.


"I know… everyone plays dirty in this business"

Show me one time that I dirtied my partners or friends or players. One time man show me.


You and your friends play dirty in a business that isn’t cut throat, this business is full of fraudulent operators who have no business possessing a license in any capacity since they allow jokers like you to offer money laundering opportunities to criminals and terrorists alike.


END OF FORWARDING


SupItsJ

the number one most important part of igaming is making sure especially affiliates, are properly credited. Because like stake, we had a disagreement, i moveed on because of it, but they still pay me in full on time every month because they know how vital this is to make this a priority. I dont bother them at all. I also dont support them. I hope you will clue into this very soon. having to fight and argue for what is rightfully mine, makes it so now i need to ask for more in order to make up for the impact in my life and mistrust of everyone of my current and future partners. Its taxed me mentally financially and put me in danger in more than a few ways. wake up please. i dont want to bother you i have no choice


i very much respect the workmanship of shuffle and was excited to be part of it


hedgedhog

Lol


SupItsJ

i still havnt removed my links laugh if you like.


hedgedhog

Tldr


What do you want


SupItsJ

i want you to pay me in full as quick as possible for my campaigns and airdrops, close my account and ill leave you be.


hedgedhog

How mich is that


SupItsJ

i know the points are not finished yet, maybe close to that is fine or a guarantee i can collect when it comes


hedgedhog

Stop talking!


SupItsJ

good question i think its a lot, if you count the lost revenues its about 190k currently. without rev enues its hmm i have to check about 45k without airdrop factor


i will allow you to provide the numbers at your convinience


hedgedhog

Lol


Here's what you'll get


A big fat ZERO


SupItsJ

why are youu loo'ing


hedgedhog

FUCK YOU AND HAVE A NICE DAY 



SupItsJ

or geee hmm


https://youtu.be/ql7W-0wMixY?si=sa_lqZsg1KHwbfIR


how about fuck you instead



hedgedhog

LMFAO


SupItsJ

its not funny


hedgedhog

You are LMFAO


SupItsJ

why for asking what i was promised?




this is serious business man i want nothing to do with


but im prepared to go the distance


hedgedhog

Find something tk do with your miserable life other than talking shit all day


You talk talk talka yalk


No one liatens bro



CONTINUED

Izmenjeno od Romi pre 1 meseca
Razlog: Made the link passive.
silver
SupItsJ
Mlađi Pripravnik
pre 1 meseca

SupItsJ

oh its far from miserable


i live in the best place on earth its your shitty attitudes that drag on me


lack of concern is especially what makes this criminal


hedgedhog

Are yoi done talking yet?


LMfaoooooooii



SupItsJ

do you know you are laundering money for drug dealers in sg


and death is the penalty in sg


hedgedhog

I'm seeing messages nkt even reading what you're saying


SupItsJ

this shits not funny


hedgedhog

LMFAO


SupItsJ

fine. continue being a jackoff


watch this


hedgedhog

Did you fall on your head when you were "unfortunately" born?


Is this why your head looks like a bananna


LMFAO


SupItsJ

i was a millionaire at the age of 24, my family is nobody, i built everything i have in life on my own. i didnt do this for your benefit. do tell me how i can be of service masta sir


ive no idea what is compelling you to throw your life away, you think you wont be caught?


hedgedhog

Mr. shithead


No one gives a fuck


SupItsJ

ok will see.


bet?



hedgedhog

Would you suck my dick for the money?


SupItsJ

sure


send a pj to san francisco


better break my teeth out else you be cock-less



hedgedhog

LMFAO


Why so aggressive


SupItsJ

🤷‍♀️


hedgedhog

Mr. Agressive banana head


SupItsJ

Not at all.


low tolerance for bullshit and you are quite full of it


hedgedhog

Would you like tl taste my shit?


SupItsJ

send pj


your bitch terry wouldnt even come outside when i showed up


Video file

Not included, change data exporting settings to download.

00:13, 4.8 MB


hedgedhog

In reply to this message

You mean private jet? Or pijiamas for easier penetrating


SupItsJ

private jet yes


hedgedhog

LMFAOOOOO


SupItsJ

i knew from the start you were pulling the rug man.


hedgedhog

In reply to this message

LMFAOOOOOO YOUR HEAD IS TOOOOOOOOOO FUNNY 😂😂😂😂😂😂


I'm rolling


I swear


SupItsJ

stay scared boy dont come outside

admin
Jaro
SupItsJ
Forum and Reviews Administrator
SupItsJ
pre 1 meseca

A very sad conversation and from what they write I don't think they are getting anywhere. I don't really know what to write about it, but probably just that it is not normal to use such language. Absolute disrespect to the man and someone like that probably shouldn't work for a casino. 

However, it would be better if you keep these conversations to yourself, because it is not at all acceptable to use such abusive language and I think from this the players can also read what they wrote to you. 

bronze
Rikki
Početnik
pre 1 meseca

https://kazinoazov.net/obzory-profilya/539251/rikki

Please post this review so that other players don't make the same mistakes as me. Believe me, many people will save their nerves.

admin
Radka
Rikki
Social Media & Community Specialist
Rikki
pre 1 meseca

You know, when anyone inserts the exact same text, the "review" will most likely be rejected - not only because it will be detected as copy but also only players with the very same explanation should describe the same as you.

Writing a review means describing your own personal, honest experience, not sharing something you just read. I appreciate your noble idea, but the concept is wrong. Do you understand what I mean?

bronze
Rikki
Radka
Početnik
Radka
pre 1 meseca

You probably misunderstood me! This is my review, and this is not a copy. This review was written by me, from my personal experience with this casino.

I have the impression that you are defending this casino a little. Correct me if I am wrong.

admin
Jaro
Rikki
Forum and Reviews Administrator
Rikki
pre 1 meseca

Hmm, I looked at your review and I wouldn't have a problem approving it, but the important thing is that your claim, on the basis of which you also wrote a user review for the casino, was rejected on the basis of sports betting and information from the casino team that you were involved in so-called "past-posting" in sports betting, alongside another account that was using the same VPN service. Such actions are generally strictly prohibited in all reputable casinos.

Therefore, your user review will be rejected.

bronze
pavelkherson
Napredni Početnik
pre 1 nedelje

It's hard for me to write such a big text in English, so I'll write it through a translator.


Here's the situation. I won from the drop of 5$ that gave away in the telegram channel official 6000$. I played and I was very lucky. Managed to win 700 dollars and decided to play keno (risky) 9 figures on the heart mode with doubling the rate. Got to 40 dollars and won x100. A little more playing won more money but when I saw that I started to lose I ordered a payout of 2200$.

But not thinking long when there was left on the balance wanted to play more and all lost. But I wanted to make a deposit from the money that I withdrew just recently, but noticed that the money did not come to me. I went to transactions, the operation is "Verified". I think, well, I'll wait. It's been a couple hours and it's still "Checking". I decided to contact support. They said that you need to confirm the address. But before that moment I had already passed KYC2. So I guess it's not that complicated. I made a bank statement. Successfully uploaded and just in case I wrote to the support. I see that KYC3 is pending. Decided to wait and I see that the verification is "Completed" After a couple of hours of uploading them.

I wait a couple more hours, no payout. I write to online support and they write that I need a manual check. Immediately I see something wrong here and began to look for reviews on the Internet. Stumbled upon a site where they accuse everyone literally about fraud in multi-accounting. But how can I have a multi-account if I have 1 account and that I registered by referral program from a well-known channel on Telegram.


Why I decided to create a topic here. Because tech support refers to manual verification (although they have already checked my documents, I wrote a screenshot above). But they are still checking manually (although you can see that it says "completed") If they wanted to check manually so would not write, it's a fact.


After reading and analyzing all the reviews I want to write one thing. That this way they do not want to pay the winnings. And I am not the only one. So I want a fair solution. I haven't slept for two days after this win. I urgently need money because my mother lives in the territory where the constant shelling and I want to help her.


Dear employees of Shuffle Casino. If you read this message and smile when you read it my advice to you. If you can't run a legal gambling business, you better not do it. You mislead people when they withdraw large sums of money. You are primarily interested in not paying out.


And now I want to send you another video that I recorded from my phone, where you can clearly see who I am, that I have been verified and that my payments have been verified for 3 days. And the support answers me on the script, which allegedly they use in such moments. It's a pity that it turned out this way. I hope those who read my post will make the right conclusions and save their money.


https://youtu.be/mySOohqmVno - Video 


my username: pavelkherson

admin
Radka
pavelkherson
Social Media & Community Specialist
pavelkherson
pre 1 nedelje

Hello.

Thank you for taking the time to share your experiences. Perhaps you would like to know that our website supports an inbuilt translator; you only have to write in your preferred language to "do the trick."

I have to admit that I did not understand the first paragraph well. As far as I can guess, though, the problem seems to be the ongoing "verification." Am I close, please?

I'd like to say that the standard and well-known KYC (Know Your Customer) is not the only one that may take place. So, even if your account may have been fully verified in the matter of ownership, there are many other details the casino may feel need to investigate too.

Of course the player should be informed about events to come.

I would also like to say there is very little chance that casino support will read your forum post. As you may see, only players have been contributing in this thread so far. So, can you reach out to the casino's support, or do you wish to continue here, please?


bronze
pavelkherson
Radka
Napredni Početnik
Radka
pre 1 nedelje

Zamolili su me da prođem verifikaciju da proverim kic3. Ali pre nego što sam naručio plaćanje, nisam imao ni stavku koju bih sam učitao. Sami su mi ga uključili. Poslao sam dokumente i uspešno sam verifikovan. Ali sada ne žele da mi daju novac, pozivajući se na neke druge čekove. Ali još uvek imam pitanje koliko dugo mogu da čekam. Prošlo je već 5 dana. Koliko još mogu da čekam? Nema tačnih informacija i nije jasno kada će to biti. Analizirao sam internet i bilo mi je jasno i očigledno da ću ih jedva primiti. Zato što smišljaju mnogo raznih stvari da ne bi platili. Ali koliko sam razumeo, vaš forum pomaže u brzom rešavanju problema, barem ubrzavajući proces. Hvala vam puno što ste pročitali vreme. Nadam se da će vaš sajt uticati na efikasnost jer neću čekati mnogo meseci. Nisu me ni kontaktirali. Ja sam ih lično kontaktirao i tek kada sam im lično napisao saznao sam da i dalje traže dokumenta od mene. Ja lično nisam obavešten

Ažurirano od strane autora pre 1 nedelje
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admin
Radka
pavelkherson
Social Media & Community Specialist
pavelkherson
pre 1 nedelje

Hi there.

More and more, this looks like as I presumed already. 🙁

Sometimes the casino needs to run additional checks. Since the schedule is not also known beforehand, it is not always possible to determine the precise time frame. Some casinos, for instance, have it stated in their terms that it may take up to 30 days. Depends on the scale.

It is indeed unfortunate that the casino seems to wait for your interaction, but maybe they just take advantage of you being so active. In any case, I would like to point out a few details:

We do not promptly resolve matters on the forum. For that, we have a special Team focused on resolving player's disputes. Details can be found in this guide 👈

The instructions 👈 are also worth mentioning.

When we speak about quickness, I think it is fair to stress out the usual events:

Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.

As the successful resolution of a complaint often takes a lot of communication between all three parties, the total time can add up. The average time it takes to close successfully-resolved complaints is roughly 21 days from the date they were submitted, but again, this varies a lot from one complaint to another.

Since Christmas is approaching, I think we should be prepared for certain delays.

Also, we provide casinos with 14 full days for finalizing the checks and sending the money.

Sadly, I imagine this is not going to be the best news for you. Well, feel free to submit the complaint right away; just please, do not be surprised if it takes 14 full days for the complaint to be investigated further.

Do not hesitate to ask if you struggle at some point and would appreciate further information, perhaps. We are here daily. 🙏



bronze
Rikki
pavelkherson
Početnik
pavelkherson
pre 1 nedelje

Friend, they will not pay you. They are cynical scammers, first they will drag out time. And then they will come up with some reason, fortunately there are many reasons, and you will not be able to do anything. I have already been through this.

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