pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Slots & Luck Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Zdravo, i hvala vam što ste podelili.
Pošto je ishod ovog razgovora ostao isti, mislim da se recenzija neće promeniti.
Piše:
Kazino radi bez zvanične licence!
Čini se da je ovo stvarno, prema ćaskanju - nema broja licence, nema dokaza - nema licence uopšte. 🙂
Ne oklevajte da iskoristite ovu funkciju sledeći put kada pronađete nešto zanimljivo:
https://casino.guru/slots---luck-casino-reviev#tab=js-tab-detail-homepage
To je samo ispod prednosti i nedostataka!
To bi nam bilo od velike pomoći jer ove informacije idu direktno članovima Data tima 🙂
Hello, and thank you for sharing.
Since the outcome of this conversation remains the same, I reckon the review won't change.
It says:
Casino operates without an official license!
This seems to be actual, according to the chat - no license number, no proof - no license at all to us. 🙂
Do not hesitate to take advantage of this feature next time you find something interesting please:
https://casino.guru/slots---luck-casino-review#tab=js-tab-detail-homepage
It's just under the pros and cons!
That would be really helpfull for us as this info goes directly to Data Team members 🙂
Ovaj kazino nije pošten kazino, neće vam platiti ako dobijete veliku dobit čak i ako ispunjavate sve uslove. Osvojio sam $300 bez depozita i bonusa za igranje da bih igrao u ovom kazinu. Prvobitno sam osvojio 16.465,25 dolara. Nakon što sam registrovao svoj nalog i ispunio uslove, rečeno mi je da mogu da podignem 12348,93 dolara ako sam napravio depozit od 30 dolara, ali ako ne želim da napravim bilo kakav depozit, mogao bih da podignem negde oko 8000 dolara. Tako sam napravio depozit od 30 dolara. Nešto kasnije dobio sam e-poruku od kazina u kojoj se navodi da će mi isplatiti moj dobitak i to u koracima od 500 dolara u periodu od otprilike 6 meseci (u e-poruci je navedeno dok ne budem u potpunosti isplaćen, što će trajati oko 6 meseci) kada predam svoj direktni depozit informacije koje sam i uradio. Dobio sam ukupno 3.000 dolara i nakon tog vremena isplate su prestale, počeo sam da šaljem poruke, da zovem, da razgovaram na mreži pokušavajući da vidim da li nešto nije u redu i zašto su prestali da mi plaćaju i rečeno mi je da će mi se usaglašenost javiti svaki put prilično i kada sam podneo zahteve da me pozovu, nikada nisam dobio telefonski. Na kraju su stupili u kontakt sa mnom putem e-pošte navodeći da se nisam kvalifikovao za svoj dobitak i da mi je u to vreme trebalo platiti samo oko hiljadu dolara više, pa su mi platili 1000 dolara i zatvorili moj račun i to je bilo poslednje što sam čuo njih.
This casino is not an honest Casino they will not pay you if you win big even if you meet all the requirements. I won a $300 no deposit no playthrough bonus to play at this casino. Initially I won $16,465.25. After registering my account and meeting the requirements I was told that I can withdraw $12348.93 if I made a $30 deposit but if I didn't want to make any deposits that I could withdraw somewhere around $8,000. So I made the $30 deposit. Sometime later I received an email from the casino stating that they would pay me my winnings and in increments of $500 over about a 6month period( the email stated until I was paid in full which would take about 6 months) once I submitted my direct deposit information to them which I did. I received a total of $3,000 and after that time the payments stopped I began sending messages, calling, doing online chat trying to see if something was wrong and why they had stopped paying me and and was told that compliance would get back to me every time pretty much and when I submitted requests to be called I never received the phone one. They eventually did make contact with me via email stating that I did not qualify for my winnings and that I was only due about a thousand dollars more at that time and so they paid me $1,000 and closed my account and that was the last I heard from them.
Zdravo. Prema priloženim snimcima ekrana, ni ja se ne bih složio sa odlukom kazina jer nigde nisam video da je maksimalni cashout 10k veći iznos bonusa. Takođe vidim šta su napisali u svojim imejlovima, tako da u suštini ne vidim smisao onoga što kazino govori.
Međutim, video sam da ste već podneli žalbu i mislim da bi ovi snimci bili korisni Petroneli i bilo bi dobro da odgovorite i na njena pitanja. Možete to učiniti, samo kliknite ovde.
U svakom slučaju, kada je tačno kazino prestao da vam plaća? Kada su rekli da imate pravo na 3.000 dolara, da li ste sve dobili ili kazino još uvek samo isplaćuje?
Hello. According to the attached screenshots, I would not agree with the casino's decision either because I didn't see anywhere that the maximum cashout is 10x the bonus amount. I also see what they wrote in their emails so basically I don't see the point of what the casino is saying.
However, I saw that you have already filed a complaint and I think that these screenshots would be useful for Petronella and it would be good if you could answer her questions as well. You can do so, just click here.
Anyway, when exactly did the casino stop paying you ? When they said you were entitled to $3,000, did you get all of it, or is the casino still just paying it out ?
U svakom slučaju, kada je tačno kazino prestao da vam plaća?
12. oktobra 2023. primio sam 1000 dolara i nisam dobio ništa više. Kada sam pokušao da kontaktiram kazino u vezi sa dobicima putem onlajn ćaskanja uživo, kazino je nastavio da tvrdi da nisam osvojio više od 3000 dolara i kada sam počeo da postavljam dokaz, kazino je odmah zatvorio moj nalog.
Kada su rekli da imate pravo na 3.000 dolara, da li ste sve dobili ili kazino još uvek samo isplaćuje?
Ne, primio sam uplatu od 1000 USD 12. oktobra i 500 USD 13. septembra, 6. septembra, 29. avgusta, 22. avgusta.
Anyway, when exactly did the casino stop paying you?
On October 12, 2023 I received $1000 and haven’t received anything else. When trying to contact the casino about the winnings through online live chat the casino proceeded to argue I didn’t win more than $3000 and when I began uploading proof the casino immediately closed my account.
When they said you were entitled to $3,000, did you get all of it, or is the casino still just paying it out?
No I received a payment for $1000 October 12th and $500 on September 13th, September 6th, August 29th, August 22nd.
Hvala vam što ste odgovorili na moja pitanja. Prošlo je dosta vremena i skoro mesec dana otkako kazino nije mogao da vam isplati više novca.
Međutim, kada kažete da su vam blokirali nalog kada ste dali dokaze, osećam da to nešto govori.
I zato je dobro što ste otvorili žalbu, gde će naš tim pokušati da vam pomogne koliko može.
Ako imate neku novu informaciju, da li biste je mogli pomenuti?
Thank you for answering my questions. It's been quite a long time and almost a month since the casino was unable to pay you any more money.
However, when you say that they blocked your account when you provided evidence, I feel that this is saying something.
And that's why it's good that you've opened a complaint, where our team will try to help you as best they can.
If you have any new information, would it be possible to mention it?
Hvala. Cenim svaki trud. Ništa novo u ovom trenutku. Ne mogu ni da zovem. Mislim da su me blokirali?? Kada pokušam da se javim, svaki put dobijem ton zauzet.
Thanks. I appreciate any effort. Nothing new at this time. I can’t even call. I think they’ve blocked me?? When I try to call in I get a busy tone every time.
Oh, ovo postaje prilično ružno, zar ne? 🙁
Kada je reč o žalbi, sada je na redu kazino; da vidimo šta će smisliti. Nešto na čemu možemo da radimo biće cenjeno. Držim palčeve! 🤞🤞
Oh, this is getting pretty ugly, isn't it? 🙁
When it comes to the complaint, now it is the casino's turn; let's see what they come up with. Something we can work on will be appreciated. My fingers are crossed! 🤞🤞
Znam da je kazino relativno nov, ali do sada su njihovi bonusi bez depozita bili poslastica sami po sebi, osvojili su $1500, kladeći se na sam bonus. Uskoro ću podeliti svoje iskustvo sa isplatom novca sa svima vama.
I know the casino is relatively new, but so far their no deposit bonuses has been a treat in itself, have won $1500, betting on the bonus itself. Will share my cashout experience with you all soon.
Super pobeda i čestitke. Obavezno podelite sa nama kada se povučete o tome kako ste to uradili. Pretpostavljam da ćete prvo morati da proverite, pa nam slobodno ostavite komentar i na to, ako je to slučaj. Čekaću.
Super win and congratulations. Be sure to share with us when you withdraw on how you did. I suppose you'll have to verify first, so feel free to leave us a comment on that as well, if that's the case. I will be waiting.
Obaveštavajte nas ovde na forumu, ako nemate ništa protiv. Definitivno ne želim da propustim ništa važno. Samo ponekad nemam mnogo vremena da budem u toku sa svima. 🙁
Budite jaki i obavestite nas čim kazino odgovori. 🙏
Please keep us posted here on the forum, if you don't mind. I definitely don't want to miss anything important. It's just that sometimes I do not have much time to keep up with everyone. 🙁
Stay strong and let us know as soon as the casino responds. 🙏
Čekao sam oko 8 dana na svoje povlačenje za 89 dolara, ali svaki put kada ih pitam, kažu da postoji kašnjenje za povlačenje, i kažu da ćeš ga dobiti sutra, ali ne razumem, kada mi kažu
Trebaju mi pare
I have waited about 8 days for my withdraw for 89 dollars, but everytime i ask them, they say there is a delay for the withdraw, and say you get it tommowrow, but i don't get it, when they say it
i need the money
Hej tamo!
Pretpostavljam da je primamljivo da svoj novac u kazinu smatrate „uskoro dostupnim". Pretpostavljam da je vaš nalog u potpunosti verifikovan; dakle, jedino kašnjenje je povezano sa transferom, zar ne?
Iskreno, rekao bih da morate biti strpljivi, tehnički, ne možete ništa drugo da uradite povodom toga. Zaista mi je žao što to kažem. Osam dana zvuči kao dovoljno vremena da se izvrši isplata. S druge strane, ko zna šta se krije iza toga? 🤷♀ Samo sam nakratko pregledao njegove recenzije , samo da bih otkrio da su se i drugi igrači suočili sa sličnom situacijom.
Iako se nadam najboljem, molim vas da nas obaveštavate. Uz sreću, podnošenje žalbe protiv ovog kazina neće biti potrebno. 🤞🤞
Hey there!
I imagine it must be tempting to consider your money in the casino as "soon available". I guess your account is fully verified; hence, the only delay is associated with the transfer, right?
Frankly, I'd say you need to be patient, technically, there is nothing else you can do about it. I'm truly sorry to say that. Eight days sounds like enough time to fulfill the payment. On the other hand, who knows what is behind it? 🤷♀️ I just browsed its reviews briefly, only to find out that other players seemed to face a similar situation.
Even though I hope for the best, I'm asking you to keep us posted. With luck, submitting a complaint against this casino won't be necessary. 🤞🤞
Zdravo, u početku mi je chat odgovorio veoma prijateljski bez ikakvih problema, ali sada pre par dana nema ćaskanja podrške, čekam od 8. decembra na povlačenje u kripto 100 USD i nemam nikakve informacije ili bilo šta, rekli su da su odložili povlačenje, ali mislim da je prošlo 2 nedelje i ništa. Ono što me brine je što više nema ćaskanja za podršku. Mislim da ovaj kazino nikada neće platiti.
Hello, at first the chat answered me very friendly without any problem but now a couple of days ago there is no support chat, I have been waiting since December 8th for the withdrawal in crypto 100USD and I don't have any information or anything, they said they had had I delayed the withdrawal, but I think it's been 2 weeks and nothing. What worries me is that there is no support chat anymore. I think this casino will never pay.
Hola, al principio el chat me contestaba muy amable sin ningun problema pero ahora hace un par de dias ya no hay chat de soporte, llevo esperando del dia 08 de diciembre el retiro en crypto 100USD y no tengo ninguna información ni nada dijieron que tenia tenia retraso el retiro, pero creo que ya a pasado 2 semanas y nada. Lo que me preocupa es que ya no hay chat de soporte. Creo que este casino no pagara nunca.
Hej Radka, još uvek nisam dobio svoje povlačenje i uklonili su moj razgovor za podršku uživo, tako da mislim da neću dobiti svoj novac nazad.
Hey Radka, still haven't got my withdraw and they removed my live support chat, so i don't think i get my money back.
Vidim da se vaš slučaj odugovlači više od 2 nedelje, pa pošto smo vam savetovali da budete strpljivi, ali ništa se nije promenilo i ćaskanje vas je prekinulo, najrazumnije bi bilo da pokrenete žalbu gde će naš tim pokušati da ti pomognem.To možete učiniti ovde .
Međutim, da li vam je kazino takođe rekao zašto vaše povlačenje traje prilično dugo?
I see that your case has been dragging on for more than 2 weeks, so since we advised you to be patient but nothing has changed and chat has cut you off, the most sensible thing to do would be to start a complaint where our team will try to help you. You can do so here.
However, did the casino also tell you why your withdrawal is taking quite a long time ?
Zdravo, u početku mi je chat odgovorio veoma prijateljski bez ikakvih problema, ali sada pre par dana nema ćaskanja podrške, čekam od 8. decembra na povlačenje u kripto 100 USD i nemam nikakve informacije ili bilo šta, rekli su da su odložili povlačenje, ali mislim da je prošlo 2 nedelje i ništa. Ono što me brine je što više nema ćaskanja za podršku. Mislim da ovaj kazino nikada neće platiti.
Hello, at first the chat answered me very friendly without any problem but now a couple of days ago there is no support chat, I have been waiting since December 8th for the withdrawal in crypto 100USD and I don't have any information or anything, they said they had had I delayed the withdrawal, but I think it's been 2 weeks and nothing. What worries me is that there is no support chat anymore. I think this casino will never pay.
Hola, al principio el chat me contestaba muy amable sin ningun problema pero ahora hace un par de dias ya no hay chat de soporte, llevo esperando del dia 08 de diciembre el retiro en crypto 100USD y no tengo ninguna información ni nada dijieron que tenia tenia retraso el retiro, pero creo que ya a pasado 2 semanas y nada. Lo que me preocupa es que ya no hay chat de soporte. Creo que este casino no pagara nunca.
Zdravo, u ovom slučaju bih takođe preporučioda podnesete žalbu ovde . Nažalost, kazino vam ništa nije rekao i koji je razlog za ovo kašnjenje?
Pretpostavljam da već imate verifikovan nalog, pa me zanima da li je pomenut razlog zašto to traje toliko dugo. 🤔
Hi, in this case I would also recommend filing a complaint here. Unfortunately, the casino hasn't told you anything and what is the reason for this delay ?
I suppose you already have a verified account, so I wonder if the reason why it is taking so long has been mentioned. 🤔
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.