Slotuna Casino - opšta diskusija

I want to inform me license authority of slotuna and their licence details if its possible

Thanks

Hi!

I hope you won't mind me asking about the reason for this kind of request. Has something unfair occurred?

In any case, as far as we can say, the license provider is currently "Comoros (Anjouan Gaming)." Not much detail to add; I'm affraid. As you may see, even its website is solely focused on providing pre-paid licenses rather than supporting any manner of issues. I still find the section called "player support" to be non-functional, for instance.

https://anjouangaming.com/

This casino is a scam, they don't want to pay the withdrawal and when you ask support they only send you answers in copied texts, don't play here it's a scam

Este casino es una estafa no quieren pagar el retiro y cuando preguntas a soporte solo te envían respuestas en textos copiados no juegen acá es una estafa

Hmm. How about you explain why the casino decided not to pay you? The precise answer you mentioned would be a good starting point. Even though you claimed that this was a scam, it is difficult to believe it without further explanation. I hope you understand that. Feel free to describe all that occurred. As far as I can tell from your complaint, you have been waiting 5 days or so for the withdrawal. What else, please?

I said that it seems like a scam and that they only send you copied text responses when you ask about your withdrawal. It has been the same responses for a while and without any progress in the withdrawal. First you say that in three days Avilés the withdrawal will be finalized and that happened and they say that they can't. Because they have a delay and every day the same response, well it seems that. Or they would like to pay.

Dije qe párese una estafa y qe Solo te envían respuestas de textos copiados cuando preguntas por tu retiro sido el rato la mismas respuestas y sin ningún tipo de avance en el retiro primero dujeris qe en tres días Avilés se finalizaba el retiro y paso eso y dise qe no pueden. Porqe tienen retraso y cada día la misma respuetaas pues párese qe. O quisieran pagar

What else can you think if after a week your withdrawal request is still in the same status with no changes? And when you ask, they give you the same copied answers.

qe más se puede pensar si depues de una sema tu solicitud de retiro sigue en el mismo estado sin cambios . Y cuando preguntas te dan las mismas respuestas copiadas

Did they explain what kind of delays they experience? Could it be because of the overload of the withdrawal requests, perhaps?

It is nothing unusual to tell you the truth, and if your account has been fully verified, they should be able to process the payment without any additional issues.

We usually give casinos 14 full days to pay the player before we intervene, so please keep us informed about any updates, and our team will move forward with your complaint soon and inform you about next steps.

I asked if I needed verification but they told me it wasn't necessary at the moment and when I asked about the withdrawal it was because it didn't have one. No progress because they send me this every day that I ask the same thing. Help me communicate directly with the payment system of this casino so that they can tell me if they will pay me or. Or this has me very stressed out and full of anger. I send what they usually send when I ask.

Pregunte si necesitaba verificacion pero me dijeron qe no era nesesario d emomento y cuando pregunto por el retiro qe porqe no tiene. Ningun avance pues me envían esto cada día qe pregunto lo mismo lo mismo . Ayúdenme a comunicarme con directamente con el dentro de pagos de este casino praqe me digan si me pagarán o. O esto me tiene muy estresado lleno de cólera me tiene mi . Envío lo qe suelen enviar cuando pregunto

If needed, our complaint team will contact the casino and communicate regarding all this.

Was there any update today after the weekend passed?

Good evening! I'm here to report the non-payment of a prize, which I've been claiming for a month, first they referred me to skrill who was going to pay, however they didn't pay and now they only reply that the relevant department is dealing with the payment...and nothing!!! I sent all the details for the bank transfer, they said to wait up to 5 working days, but it's all a lie! I've sent dozens of emails and they won't pay! So things I've read here are totally true!!!

Already

Boa noite! Venho aqui denunciar a falta de pagamento de um prémio,que reclamo á um mês, primeiramente encaminharam me para a skrill que era quem iria pagar, no entanto não pagaram e agora só respondem que o departamento relevante está a tratar do pagamento...e nada!!! Enviei todos os dados para transferência bancária, disseram para esperar até 5 dias úteis,mas é tudo mentira! Já enviei dezenas de e-mails e não pagam! Por isso, coisas que li aqui são totalmente verdade!!

Já

Waiting for the payment for a month is really a lot, I would say, and that is why I would surely suggest you file a complaint here so our team can try to help you get your payment.

Please follow this link where you can do so. Describe well the whole situation, and our team will come back to you with the next steps.

May I ask if your account is fully verified at this casino?

Have you been paid your winnings?

In the end the player didn't write off the complaint so we don't know. 

Anyway, why do you ask, do you also have a withdrawal that you are waiting for in the casino?

Yes, I also have a withdrawal in this casino. It's been 5 days since the withdrawal request. The support said that their withdrawal time is 3-5 business days.

I see that there are some problems with transferring money in this casino, based on my experience, I can say that the maximum term is 14 days, I have experienced this many times and my money transfer was carried out. If you are going to play in international casinos, play in casinos above number 7, you will understand around 8-9, good luck in terms of reliability.

Vejo que há alguns problemas com transferência de dinheiro neste cassino, com base na minha experiência, posso dizer que o prazo máximo é de 14 dias, já passei por isso muitas vezes e minha transferência de dinheiro foi realizada. Se você for jogar em cassinos internacionais, jogue em cassinos acima do número 7, você entenderá em torno de 8-9, boa sorte em termos de confiabilidade.

You see, the money delay policy is a system that allows you to go back and play and maybe lose the disk. 14 days is a long time, but, as I said, you have to be patient.

Sabe, a política de atraso de dinheiro é um sistema que permite que você volte e jogue e talvez perca o disco. 14 dias é muito tempo, mas, como eu disse, você tem que ser paciente.

I played a game in this casino for half an hour with my wife and the casino is not trustworthy because they blocked the game I won, stopped my winnings and took all my money Don't trust and invest your money, you will lose it

Joguei uma partida neste cassino por meia hora na minha esposa e o cassino não é confiável porque eles bloquearam o jogo que ganhei, impediram meus ganhos e levaram todo o meu dinheiro Não confie e invista seu dinheiro, você irá perdê-lo

I've been shameless, I'm an honest gambler, I play honestly, I invest my money, but nobody finds the money on the street, this casino is full of bastards, I'm sure of it, if only they weren't bastards, people would be fine.

Eu fui desbocado, sou um jogador honesto, jogo honestamente, invisto meu dinheiro, mas ninguém encontra o dinheiro na rua, este cassino está cheio de filhos da puta, tenho certeza disso, se ao menos eles não eram filhos da puta, as pessoas ficariam bem.

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