Oh, žao mi je što ovo čujem. Nemam dostupne detalje, ali meni izgleda kao problem i sa posrednicima. Možda je glupo pitanje, ali ću ga postaviti: Da li ste to proverili i sa svojim dobavljačem plaćanja? Mislim, sa njihove strane? Teško mi je da poverujem da niko zapravo nije odgovoran za to da sredstva stignu do primaoca. Zato me zanima šta imaju da kažu.
U svakom slučaju, nadam se da povraćaj novca neće trajati predugo.
Oh, I'm sorry to hear this. I do not have details available, but to me it also looks like a problem with intermediary providers. Maybe it's a dumb question, but I'll ask it: Did you check that with your payment provider as well? I mean, from their side? I find it hard to believe no one is actually responsible for the funds getting to the recipient. So I'm interested to see what they have to say.
In any case, I hope the chargeback won't take too long.
Automatski prevedeno: