Dear Lane
Skloni smo da verujemo da je VerdeCasino pošten i pošten kazino.
Stoga se trudimo da uključimo što više informacija o bonusima. Tako da igrač ima mogućnost da prvo pročita uslove, a zatim da razmisli da li da se uključi ili ne.
Najdetaljnije informacije o vašem slučaju pronađite:
1. Odlučili ste se za bonus ponudu putem promo koda „VD-K6MG"
Ova bonus ponuda daje 100% bonus novca za depozit od 15 Eur + 10 FreeSpin-a na igri Volf Gold od PragmaticPlai-a.
Zahtev za klađenje za primljeni bonus novac je k40
Zahtev za klađenje za dobitke od FreeSpins-a je k40
Maksimalni iznos gotovine od primljenog novčanog bonusa – k5 od uplaćenog depozita. (75 EUR)
Maksimalni iznos za isplatu od dobitaka sa FreeSpins– k5 od uplaćenog depozita. (75 EUR)
2. Uplatili ste depozit od 15 EUR.
3. Dobili ste 10 FS u igri VolfGold i niste bili u mogućnosti da uložite bonus.
4. U 16.12.2024. 20:46:18 (UTC) dobili ste 15 EUR bonusa (bonus na depozit)
Počeli ste da se kladite tako što ste stavili opklade od 8 do 25 centi.
U 16.12.2024 21:08:19 (UTC) ste napravili opkladu od 25 centi iz bonus bilansa u igri Gates of Olimpus. Iznos pobede u toj rundi (ID runde 0193d14c-ec76-75f8-8f8e-d2a1f9e1be05) je bio 1.000,00 EUR
Bonus saldo je bio 1.021,39 EUR nakon ove pobede.
(Takođe ste predstavili snimak ekrana, koji jasno pokazuje da je opklada izvršena sa bonus bilansa)
Nastavili ste sa klađenjem bonusa postavljajući veće opklade, a 16.12.2024. 22:16:00 (UTC) uslovi za klađenje su ispunjeni. Iznos od 75 EUR je prebačen na vaš saldo stvarnog novca (prema Uslovima i uslovima bonus ponude). Preostalih 1.015,41 EUR je oduzeto.
5. Nastavili ste da igrate igru Kueenie sa stanjem pravog novca, počevši od 75 EUR, koje ste dobili pri transferu bonusa na pravi novac.
Zaista se nadamo da će ovo pomoći.
Srdačan pozdrav
Dear Lane
We tend to believe that VerdeCasino is an honest and fair casino.
Thus, we do our very best to include as much information on the bonuses as possible. So that the player has an ability to read the terms first and then consider whether to opt in or not.
Please find the most detailed information on your case:
1. You’ve opted for a bonus offer via the promo code "VD-K6MG"
This bonus offer grants 100% bonus money for a deposit from 15 Eur + 10 FreeSpins on game Wolf Gold from PragmaticPlay.
The wagering requirement for bonus money received is x40
The wagering requirement for the winnings from FreeSpins is x40
The maximum cashout amount from the money bonus received – x5 from a deposit made. (75 EUR)
The maximum cashout amount from the winnings from FreeSpins– x5 from a deposit made. (75 EUR)
2. You made a 15 EUR deposit.
3. You received 10 FS in a game WolfGold, and were not able to wager the bonus.
4. At 16.12.2024 20:46:18 (UTC) you received 15 EUR bonus (a match deposit bonus)
You started to wager it by placing bets from 8 cents to 25 cents.
At 16.12.2024 21:08:19 (UTC) you made a 25 cent bet from bonus balance in game Gates of Olympus. The win amount of that round (round ID 0193d14c-ec76-75f8-8f8e-d2a1f9e1be05) was 1,000.00 EUR
The bonus balance was 1,021.39 EUR after this win.
(You also presented the screenshot, that clearly indicates that the bet was done from a bonus balance)
You continued wagering the bonus by placing higher bets, and at 16.12.2024 22:16:00 (UTC) the wagering requirements were met. The amount of 75 EUR was transferred to your real money balance (as per T&Cs of the bonus offer). The remaining 1,015.41 EUR was forfeited.
5. You continued playing the game Queenie with the real money balance, starting from 75 EUR, that you received at bonus transfer to real money.
We really hope this helps.
Kind regards
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