Zdravo, dajemo kazinima 14 dana da reše KIC proces tako da mislim da nije loše sačekati nekoliko dana. Kazina vode računa o verifikaciji, pa ponekad može potrajati malo duže. Ali da li ste pokušali da pitate da li postoji problem ako je potrebno nekoliko dana? Da li je sa ostalim dokumentima sve u redu i da li su prihvaćeni?
Moraćete prvo da proverite da biste mogli da se povučete, tako da ćete verovatno morati da budete malo strpljivi.
Naravno, ako je kazino neuspešan i imate problema, onda imate otvorenu žalbu i mi ćemo pokušati da vam pomognemo.
Hello, we give casinos 14 days to sort out the KYC process so I don't think it's too bad to wait a few days. Casinos are careful about verification, so sometimes it can take a bit longer. But have you tried asking the if there is a problem if it takes a couple of days ? Is everything okay with the other documents and have they been accepted ?
You will have to verify first before you can withdraw, so you will probably have to be a bit patient.
Of course, if the casino is unsuccessful and you have problems, then you have an open complaint and we will try to help you.