Dafabet Casino - Depozit igrača je odložen.

Hey i made a deposit of inr 40000 on the 28 feb 2026 at 8:46pm with transaction id 

495430520 and upi reference number 

600114971716 but the amount has yet not been credited to my account yet.pls look into it asap

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Dear Anjanan,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

Dear Anjanan;

I would like to inform you that I will be taking over this complaint, as Veronika is currently unavailable due to health reasons.

I will review the case and get back to you shortly. If there have been any updates since your last message, please let me know in the meantime here in the thread or via email at karla.m@casino.guru

Thank you for your understanding.

Best regards,

Karla

Casino.Guru 

Dear Anjanan,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Karla
Casino.Guru

We’ve reopened this complaint at the request of Anjanan. We would like to allow this case one more chance to be resolved and help both parties involved to reach a satisfactory conclusion.

Dear Anjanan,

Thank you for reopening your complaint.

Could you please provide us with an update regarding your current situation? Have there been any developments since your last message? Specifically, we would like to know whether the deposit of INR 40,000 has since been credited to your casino account, refunded by your payment provider, or if the issue remains unresolved.

Additionally, please let us know if you have been in contact with either the casino or your payment provider and whether you have received any updates from them.

We look forward to hearing from you so we can assess the current status of your complaint and determine how best to proceed.

Karla

Dear Anjanan,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Karla
Casino.Guru