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Since 7/21 they have been contacting me and the only thing they are saying is to be patient, while they have said that it is 3 working days, they should have said from the beginning that there are delays. I would like the money to come in as soon as possible!!!!

Απο τις 21/7 με εχουν ταλεπαιρωσει και το μονο που μου λενε υπομονη ενω εχουν πει οτι ειναι 3 εργασιμες ημερες πρεπει να το λενε από την αρχη οτι υπαρχουν καθυστερησεις.θα ηθελα να μπουν τα χρηματα το γρηγοροτερο δυνατο!!!!

Dear Ritsis12,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Do I understand correctly that you are experiencing issues with a withdrawal?

It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed, so it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please clarify when exactly you requested this withdrawal?

Looking forward to hearing from you.

Best regards,

Kristina

21/7 and I waited exactly 3 days I took the weekend off so 5 days and I got a reply please be patient it has never happened to me in the past

21/7 και περιμενα ακριβως 3 μερες εβγαλα το σαββατοκύριακο αρα 5 μερες και απαντηση μου καντε λιγο υπομονη δεν μου εχει ξανασυμβει στο παρελθον

Thank you for your reply, Ritsis12. I would like to emphasize we always give the casino two full weeks to process each payment. I will keep this complaint opened and if there’s no development by the end of this time frame, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience and please, let us know if there is anything new in the meantime.

Of course I will let you know, thank you for your invaluable help!!

Φυσικα θα σας ειδοποιησω σας ευχαριστω για την ανεκτίμητη βοηθεια σας!!

Thanks

Ευχαριστω

Your money was credited very well, thank you very much, it can be closed.

Μια χαρα πιστωθηκαν τα χρηματα σας ευχαριστω πολυ μπορει να κλεισει.

Awesome news, Ritsis12. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.