Slot Mafia Casino - Zahtevi za bonus igrača su odbijeni.

the worst f.... casino i ever deposited at

i deposited 3 times over 20 eur 3 F... TIMES AND NEVER GOT THE WELCOME BONUS SOME SMART AGENT TOLD ME I HAVE TO DEPOSIT 30 EUR TO GET THE WELCOME BONUS BUT IT CLEARLY SAID MIN 20 EUR AND THE BEST THEY COULD DO WAS 10 FC.... SPINS !!!!!! THEN AFTER THE 3RD DEPOSIT SOME B... NAMED MONICA SAID I CAN ONLY OFFER YOU 10 SPINS BECAUSE MY LAST BONUS WAS SO BIG WHICH THE FCKN 10 SPINS GAVE ME 0.00 CENTS PLEASE FOR THE LOVE OF GOD NEVER EVER EVER EVER DEPOSIT IN THIS SCAM CASINO

Dear fckcasinos,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Have you ever received any bonuses other than the three you mentioned not receiving?

Did you want to activate the first three deposit bonuses with your deposits of €20 each, or were all three deposits intended to activate just the first deposit bonus?

How did you activate the bonuses you did not receive?

Could you please share your communication with the casino regarding the bonuses? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Dominika

Dear fckcasinos,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.