Vulkan.bet Casino - Igrački nalog je zatvoren.

They blocked my account and my money, claiming I had multiple accounts. Which is not true.

Bloquearon mi cuenta y mi dinero dentro alegando múltiples cuentas. Lo cual no es cierto.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Is there any chance that someone from your household or using the same IP address also created an account at this casino?
• Have you used any VPN or IP-masking software to alter your actual location while accessing the casino website?
• What types of games did you play to accumulate your winnings? Were they slots, live casino games, or sports betting?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika