Izvinjavam se što se ne slažem, ali naša perspektiva je potpuno drugačija i ne vidim razlog da vam dozvolim da ponovo objavljujete te stvari.
Jesi li video ovu objavu od Tomaša?
„Pregledao sam dokaze i prepisku između vas i kazina."
Imajte u vidu da verujemo da je kazino obavezan da vas zaštiti nakon što ih obavestite o svojim problemima sa kockanjem.
Ako se zahteva trajno zatvaranje naloga ili samoisključenje bez navedenog razloga, kazino može slediti sopstveni postupak.
Prema vašem odgovoru kazina, čim je kazino saznao za vaše probleme sa kockanjem, vaš nalog je zatvoren, što bismo smatrali prihvatljivim. Molim vas da me obavestite ako postoje dokazi koji protivreče tvrdnjama kazina i da mi dostavite dokaze. U suprotnom, nećemo moći da im se suočimo u vezi sa povraćajem novca.
Još jednom vas ljubazno molim da prestanete sa tim objavama i potražite stručnu pomoć kako biste se izlečili od zavisnosti.
I apologize for disagreeing, but our perspective is completely different, and I see no reason to allow you to post those things again.
Did you see this post from Tomas?
"I went over the evidence and correspondence exchanged between you and the casino.
Please note, we believe the casino is obligated to protect you once you inform them about your gambling problems.
If a permanent account closure or self-exclusion without given reason is requested, the casino can follow its own process.
According to the casino's response to you, the moment the casino learned of your gambling issues, your account was closed, which we would find acceptable. Please let me know if there is any evidence contradicting the casino's claims, and forward evidence. Otherwise, we won't be able to confront them regarding a refund."
I ask you kindly but one last time, to stop with those posts and seek professional support to heal from the addiction.
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