Poštovani, voleo bih da znam da li neko može da mi pomogne. Igrao sam u kazinu Vulkan Vega i tražio povlačenje i prošlo je 24 sata, a novac još nisam dobio! Je li pouzdano da plaćaju??? da li bi neko mogao da mi odgovori
Hello,
frankly, it usually takes a couple of days at least. In what status is your withdrawal now? Pending or approved? Is it your first withdrawal from Vulkan Vegas? If so, be prepared for the account verification, though.
Hi, just now I requested my withdrawal of my winnings and didn't notice that I need to complete my KYC verification. I want to make sure I can make my withdrawal shortly.
Zdravo!! Istina je da su mi nakon 24 sata blokirali račun sa zarađenim stanjem! Od podrške mi nisu odgovorili, samo da moram da čekam nekoliko sati da vidim zašto su me blokirali
In that case, you keep waiting and if they don't get back to you, just contact them again. They may ask you to verify your account.
Hi, just now I requested my withdrawal of my winnings and didn't notice that I need to complete my KYC verification. I want to make sure I can make my withdrawal shortly.
Hello,
so cooperate with the casino and make sure that you provide all requested documents. If you struggle, keep asking their live chat.
Hope the process will be smooth and short 🙂.
Vulkan vegas i puši!!!! Vxs otkriva kazino koji ne plaća!!! Ne znam ni jednu koja je dobila od ovog kazina!!! Kako to radite??? Čekam 4 mjeseca na navodni ček koji se nikad ne desi i moj novac je zaglavio u njemu
Niko ne shvata!!!! Jesi li to uradio??
Vulkan vegas i puši!!!! Vxs otkriva kazino koji ne plaća!!! Ne znam ni jednu koja je dobila od ovog kazina!!! Kako to radite??? Čekam 4 mjeseca na navodni ček koji se nikad ne desi i moj novac je zaglavio u njemu
Hello,
4 months you say? Have you completed the account verification?
I can't imagine what could cause such a delay.
Feel free to submit a complaint and we shall see what's happening:
https://casino.guru/complaints/create
Hello,
I'm quite lost now 🙂.
So when exactly did you start your account verification, please?
Because you will be unable to withdraw unless you pass this procedure.
DOBAR DAN.... PROŠLO JE VIŠE 20 DANA KAKO SAM TRAŽIO POVLAČENJE 2000 BRL U VULKAN VEGAS A NE PLAĆAJU... BILANS JE VEĆ NESTAO IZ IGRE. ... UVIJEK KAŽU DA PRIČEKAM JOŠ NEKOLIKO DANA.... MOGU DA MI VRATE BAR MOJ NOVAC KOJI SAM STAVIO DA IGRAM
Hello,
I'm assuming now, that your account is fully verified and you struggle to withdraw your winnings. I would like to help you, but it seems that the casino still faces an issue concerning payments. You can ask the casino for a transaction number or any other payment identification so you can check with your bank or wallet provider. Furthermore, If you've won fairly, you should get paid, I'd focus on getting your winnings.
Sadly, there are lots of players in a similar unpleasant situation, and I'm assuming now, that even if you submit a complaint through our resolution center, it will take some time to investigate further.
To get the idea, feel free to check submitted complaints and feel free to create one:
https://casino.guru/complaints
I think casino guru is in cahoots with these and other casinos that don't pay out. All the casinos with a reputation of not paying out winning have a perfect reputation on this site
Hello,
I replied to you several times, feel free to check the recent reply on the subject:
https://casino.guru/forum/casinos/vulkan-vegas-casino---general-discussion/5#post-27854
Ni ja ne bih igrao u ovom kazinu, izgleda da ovaj operater nije renomiran. Načini plaćanja su odsutni, operater obećava brze isplate i onda - kada je isplata zatražena - dolazi sa svim drugim detaljima koje su sakrili u svojim uslovima.
Najbolje je ne igrati tamo!
Hello,
I'd say that every player should get familiar with the Terms and Conditions while creating the account, hence you would not be surprised by any "obstacles" later. Furthermore, by creating the account the player confirms he/she read the Terms and Conditions.
I got the feeling that you refer to the KYC (know your customer) verification triggered by your first withdrawal, am I correct, please?
Next time, you can try to undergo this verification sooner, just ask the casino if this is possible.
What do you think about it?
Zdravo, dobro, želeo bih da znam kako da uplatim svoju zaradu ili što pre, to je 280.000 pezosa, čekam 1 nedelju i ništa se ne dešava, pišem na chat i uvek dobijam iste odgovore, to je prvi put da traje toliko dugo, pomoć po naklonosti.
So have you already made some previous withdrawals in Vulkan Vegas? When you go through the conversations here, it seems like some withdrawals sent to countries in Southern America may take longer than usual in a case of Vulkan Vegas. Although I'm not sure about the reason.
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