ForumKazina1win Casino - opšta diskusija

1win Casino - opšta diskusija (strana 14)

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Radka
pre 1 godinu

No for the moment no, but maybe it can be an option if i can not find an agreeement with 1WIN but i was stolen unfairly more than 2,5k euros i prefer to wait and see what they will answer to my case here on casinoguru.

Take a look if you want

Thank you Radka for the assistance.

Radka
pre 1 godinu

But if they said he broke rules but did they give any proofs to the player by the authorities?

pre 1 godinu

But if they said he broke rules but did they give any proofs to the player by the authorities?

pre 1 godinu

They sent some screenshots!

pre 1 godinu

No for the moment no, but maybe it can be an option if i can not find an agreeement with 1WIN but i was stolen unfairly more than 2,5k euros i prefer to wait and see what they will answer to my case here on casinoguru.

Take a look if you want

Thank you Radka for the assistance.

pre 1 godinu

I mean in general - can see that your complaint is still open.

It's quite a quest suing any online casino, I was curious whether you can provide some insights about that.

I would not recommend it to anyone, only if the winning is truly a grand one, but that's just my opinion.

Ažurirano od strane autora pre 1 godinu
pre 1 godinu

But if they said he broke rules but did they give any proofs to the player by the authorities?

pre 1 godinu

Casino should always provide some evidence to the authorities, however how the authorities approach the dispute, it's a completely different question. 🙁

Radka
pre 1 godinu

Exactly!

Abdulrahaman
pre 1 godinu

But if the facts are there and the evidence is there on sent to the player from the authorities, then in the end the casino was right?

Radka
pre 1 godinu

Just to contact a lawyer and maybe see what he can explain about the procedure

pre 1 godinu

https://casino.guru/1win-casino-player-s-account-has-been-blocked-8


Have a look on my case my friends



Recan97
pre 1 godinu

The authorities, are been very unfair!

Ažurirano od strane autora pre 1 godinu
Deenah
pre 1 godinu

to who? You or abdulrahman?

pre 1 godinu

So I think the casino wants to pay me my funds!

file

I got this response, and I don't care, I'm no longer playing at the casino, as long as I get paid.

pre 1 godinu

How did you contact these complaints@egaming.com ? Normally they never answer

Where did you find these email?

Ty

Recan97
pre 1 godinu

I think from those emails Abdulrahaman once wrote for ya.

Recan97
pre 1 godinu

Bro let the guru help you first,I'm still regretting my situation.

pre 1 godinu

Exactly!

pre 1 godinu

And now we again end with the Curacao license institution.

If we were aware of any possible solution we would let you know, I'm sure you know that.

pre 1 godinu

So I think the casino wants to pay me my funds!

file

I got this response, and I don't care, I'm no longer playing at the casino, as long as I get paid.

pre 1 godinu

I can't believe my eyes... 🤯👍

I know that your complaint has been closed, still can you update Natalia, please?

Congratulations, you are almost there!🤞🤞🤞


pre 1 godinu

Just to contact a lawyer and maybe see what he can explain about the procedure

pre 1 godinu

Hello,

for such a case you would need a lawyer skilled in gambling laws and regulations, this is not pretty common though. You are most likely to find such a specialist in Malta or Curacao. Funny, isn't it?


pre 1 godinu

And now we again end with the Curacao license institution.

If we were aware of any possible solution we would let you know, I'm sure you know that.

pre 1 godinu

Yes that's true,

so the casino accused me for having same withdrawal method with another player,and yes that's true.

At the time the casino refused to pay me,a friend of mine asked me if he can use my perfect money account to withdraw from the casino,since they don't pay back into Nigerian banks.

so I gave him my perfect money account, and this was a month after the casino blocked me,now they're trying to use it as an excuse!


They also said I'm using thesame methods as other Nigerians, trying to launder money, well I've never withdrawn from the casino before.

Ažurirano od strane autora pre 1 godinu
Abdulrahaman
pre 1 godinu

I'm sorry to say that using someone else's payment option is always against the terms and conditions.

Nevertheless, I feel the main problem is, that most casinos simply do not understand what anti-money laundering truly is and how it works...

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