the casino have no reason, my withdraw still pending from more than 72h and now refused again and the livechat support and telegram support say me everytime contact mail, but the mail support do not answer me
It's a pity you did not play at some other casino with a better reputation,
however, I find the most recent complaint where a fellow player from Italy faced the same problem as you do now and he got his winnings.
You can check it here:
https://casino.guru/1win-casino-player-s-withdrawals-have-been-rejected
Maybe you just have to wait a bit.
the casino have no reason, my withdraw still pending from more than 72h and now refused again and the livechat support and telegram support say me everytime contact mail, but the mail support do not answer me
Hello,
how are you doing?
I can see that you have not submitted the complaint yet. Has your withdrawal been successfully dealt with? 🙂
for now i waiting, i received one withdrawal, and now i waiting the 4 other but declined everytime and i retry, i will post update when everything is done
Ok,
one is better than nothing - hope you will get all your withdrawals soon.
Thank you for the update.
for the moment still the same I still have money on it, they refuse my withdrawals and the support tells me to start again until it works
Hello there.
If you have not received the money till now I suggest you submit the complaint. It's been quite some time. You can do so here:
https://casino.guru/complaints/create
This casino has a pretty bad reputation so we shall see if we can help you, meaning if the casino care to cooperate with us.
Čekam dvije isplate, jedna već ima 30 sati čekanja i ništa mi ne padne na račun.
1win podrška jednostavno ništa ne rješava, samo pričekajte 48 sati. Dps ti šalje jebeni e-mail, šalje informacije ali nikad ne dobija rezultat. Prošlo je 5 dana kako čekam depozit od 50,00 R$ koji nije stigao na moj račun.
Nikada nisam imao problema sa povlačenjem, uvek je brzo pala ova bangunca. Ne preporučujem ovu platformu nikome. 
Jeste li uspjeli to riješiti? Čekam više od 50 sati. I podrška ne reaguje. Najgori kazino u kojem sam ikada bio.
Čekam dvije isplate, jedna već ima 30 sati čekanja i ništa mi ne padne na račun.
1win podrška jednostavno ništa ne rješava, samo pričekajte 48 sati. Dps ti šalje jebeni e-mail, šalje informacije ali nikad ne dobija rezultat. Prošlo je 5 dana kako čekam depozit od 50,00 R$ koji nije stigao na moj račun.
Nikada nisam imao problema sa povlačenjem, uvek je brzo pala ova bangunca. Ne preporučujem ovu platformu nikome.
Hello,
I'm sorry but this casino is very close to being called a scam and I'm honestly surprised you were able to withdraw anything:
If I may guess they just get tired of paying you. Anyway, feel free to submit a complaint, let's if the casino's staff will communicate with us.
Hello,
frankly, your situation goes in hand with the casino's reputation.
Have you ever completed a withdrawal from this site as well?
Uspio sam napraviti 2 povlačenja, sve prvog dana kada sam se pridružio. Spustili su se za manje od 10 minuta. Tada sam tražio veće povlačenje od 1.460,00, sada je prošlo 65 sati i ništa. I još gore, ušao sam u chat, a pratioci mi nisu odgovorili. Osjećaj je da prve isplate brzo pošalju da zavedu i steknu povjerenje da kupac uloži više novca. Jednom kada kupac uloži više novca, stranica više ne plaća. Želim da pokrenem Federalno ministarstvo javnosti da barem blokira ovu stranicu u Brazilu, tako da više ljudi ne bude povrijeđeno.
It seems like exactly the case where lower sums serve as a lure in a form of easy withdrawal 🙁.
Anyway, normally - I would suggest contacting the licensing authority, but I'm sure it won't help in this case.
This is a pure scam I dare to say.
Zdravo, napravio sam mnogo, ali mnogo povlačenja nakon nekoliko pokušaja. Prihvaćen sam 3/4 (na fotografiji koju ću vam pokazati) Želio sam znati mogu li se osjećati ugodno kada bude prihvaćeno i postane zeleno 
Hello.
Frankly, I'd not dare to say. I hope you will receive your winnings.
check the casino for yourself:
https://casino.guru/1win-casino-review#tab=js-tab-reputation
Most players reported that the casino ignores them and payments are delayed.
Feel free to browse this thread to get the idea. 🙁
Uložio sam 107,00 BRL na sajt preko Pix-a, nakon nekoliko igranja dobio sam iznos i postavio zahtev za svoje prvo povlačenje, i na moje razočaranje nakon nekoliko dana (obećavaju 48h) povlačenje nije obrađeno, kontaktirao sam podršku putem e-pošte, prijavivši situaciju, nakon nekoliko dana su mi odgovorili da je moj nalog blokiran zbog zloupotrebe.
Laž, oni su lažni, nisam prekršio nikakva pravila, ovo ste izmislili da mi ne platite.
Igrao sam uživo kazino igru Speedy 7.
Ova kladionica je prevara, nemojte polagati svoj novac tamo, jer ima samo prolaz.
Hello,
it would be honest to present you with some evidence showing that you've truly misused the account.
Did I get it correctly that you were given nothing?
I'm sorry you've picked up such a bad site to play at:
https://casino.guru/1win-casino-review
Feel free to read this whole thread, to see what's happening. 🙁
You can also submit a complaint, just do not put too much hope into it.
Hello, i also have won a huge amount of money, i could withdraw small amounts, but when i tried to withdraw more, they asked me to send documents, it has only been 3 days now, and after rading these reviews i kinda gave up hoping that they will send me the money. But there is one thing i hope you can help me with: Can you double check their license? Because i checked on Curacao egaming websites, and it was not found. I thinking that they dont operate a legal license, and they are lying about having a license from Curacao.
here you can search on their website: https://www.curacao-egaming.com/public-and-players/authenticity
Or is there any other way to find out what license they have? i mean with evidence.
One more thing, do you think opening a legal case against them is an option? I men if there is a chance i would take it because i won too much money, and its worth trying.
Of course they pay you when you are talking about 200 ish, but if its a huge amount, you will never see it on your account.
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