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21bets Casino - opšta diskusija (strana 2)

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pre 1 godinu

Yeah understand if their rating gets low. But still The owner of that company is a major curacao license holder famagousta bv. The reputation of The license holder is on The like here not 21bets. So The solution would be to contact famagousta and to discuss this further with Them, regarding a payout of my funds that are seriously delayed. I mean curacao license is not anything that should be illegaly used right

pre 1 godinu

The problem is that acquiring a license is just about money, licenses, and especially sub-licenses are just other goods for sale 🙁.

So technically, the casino owner simply buys the sub-license from one of the companies dealing with this business in Curacao. Allow me to say that all Curacao sub-licenses are considered pretty weak. The regulator usually doesn't care about players' issues.

What I find extremely interesting is the fact that gambling itself is forbidden in Curacao, those sub-license sellers only aim to provide their services to foreign companies. From my point of view, it's just about money.

To provide full info, in this case, the license provider is Antillephone N.V.:

file


Radka
pre 1 godinu

Thanks ❤️

malinhallberg86
pre 1 godinu

Happy to help a bit. Sadly I can't help with the complaint itself. Doesn't look good for now. 🙁

pre 1 godinu

Could someone kindly let me know as to how I can get them to accept my "provisional" license which has turned into a massive fuss for no reason whatsoever. I have provided multiple Bank Statements and images of my license. They should have sufficient grounds to verify my identity. I would just like to withdraw and if their intention is to hope that I'll give up, I won't. Most of their email responses never answer my questions or address specific concerns.

Radka
pre 1 godinu

Yes absolutely. And ultimately, they still continue to reject the verification. I am losing faith.

pre 1 godinu

Ååå i have wait over a month 🥺

pre 1 godinu

Is it safe to provide my birth certificate to this casino?

malinhallberg86
pre 1 godinu

Im with you in this. How many documents do they think they can continue requesting from you. Don't worry, I've determined what they are. They are compulsive liars. They make every effort to not pay out hoping you'll give up. We'll get through it together. And if and when that happens, we'll find somewhere else more reputable.

kiziorro1984
pre 1 godinu

Right on point. It's 100% on purpose. They're hoping you'll give up, lose the winnings and then don't have to pay out. This is highly unethical.

Ažurirano od strane autora pre 1 godinu
pre 1 godinu

I mene to upravo čeka, mislim, plus oni izgleda nemaju dovoljno keša???

Automatski prevedeno:
pre 1 godinu

Im with you in this. How many documents do they think they can continue requesting from you. Don't worry, I've determined what they are. They are compulsive liars. They make every effort to not pay out hoping you'll give up. We'll get through it together. And if and when that happens, we'll find somewhere else more reputable.

pre 1 godinu

Bio sam tako strog prema njima, svaki dan sam pisao uz ćaskanje ili njihovu lošu podršku 24 sata dnevno, 7 dana u nedelji. Oni me mrze, i ti treba da uradiš isto


Automatski prevedeno:
malinhallberg86
pre 1 godinu

Oh…yes. Now that’s a problem.

malinhallberg86
pre 1 godinu

Dear or dear. The live chat is non existent.

pre 1 godinu

Pošto ne mogu da dam ocenu jer su negativni unosi uvek prekratki, iako pišem detaljno, to radim na ovaj način i savetujem Casino Guru da proveri svoj izuzetno loš sistem ocenjivanja.


Garbage!!! Ovaj kazino i njegovi operateri očigledno varaju i svi samo izgledaju glupi i niko ništa ne radi. Držite se dalje od ovog kazina za prevaru i svih kazina operatera

Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
pre 1 godinu

Sadly, it happens. Were you asked to provide some documents multiple times? That's what I found very inconvenient myself.

pre 1 godinu

Radaka please I am now being asked to take a photo of myself holding up my birth certificate. Is this normal and should I proceed? They have a photo of my provisional drivers license which was accepted, but want me holding up the birth certificate. Is this normal?

eghanem
pre 1 godinu

Radka is on vacation, but no worries. It is normal. I'm not saying they require it from every play in every casino, but this is still a standard procedure that some casinos use to verify players.

You never know why they require it, but it could be simply because you have the same name as another player in their casino etc.

pre 1 godinu

Pošto ne mogu da dam ocenu jer su negativni unosi uvek prekratki, iako pišem detaljno, to radim na ovaj način i savetujem Casino Guru da proveri svoj izuzetno loš sistem ocenjivanja.


Garbage!!! Ovaj kazino i njegovi operateri očigledno varaju i svi samo izgledaju glupi i niko ništa ne radi. Držite se dalje od ovog kazina za prevaru i svih kazina operatera

Automatski prevedeno:
pre 1 godinu

What do you mean? You can even submit a user review without filling any positives or negatives. Just user review text needs to be longer than 60 characters.

Daniel
pre 1 godinu

Definitely no other has the same name. I’ve got the photo. Just my face and the birth certificate. Are they trying to verifiy that it is me as the player or are they using any possible excuse to delay withdrawal. Which I think may be the case. But ultimately will this casino do anything illicit or harmful to my identify and data?

eghanem
pre 1 godinu

Damn, it's hard to say. I'm looking at the casino's reputation on our website. It shows 2.7/10. Can I assure you that they can't somehow misuse your data? I can't. I can't even assure you that you'll receive the withdrawal once you send them what they asked for 🙁 I'm just saying they 100% won't approve your withdrawal if you don't send it.

Ažurirano od strane autora pre 1 godinu
pre 1 godinu

Damn, it's hard to say. I'm looking at the casino's reputation on our website. It shows 2.7/10. Can I assure you that they can't somehow misuse your data? I can't. I can't even assure you that you'll receive the withdrawal once you send them what they asked for 🙁 I'm just saying they 100% won't approve your withdrawal if you don't send it.

pre 1 godinu

That’s true. They will not hand over the money until what’s required has been given. And since I have, I’m waiting on the outcome of the withdrawal request.But they continue to throw obstacles.

Ažurirano od strane autora pre 1 godinu
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