pre 6 meseci
Hvala prijatelju
Automatski prevedeno:
500 Casino - opšta diskusija (strana 2)
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pre 3 meseci
Zdravo, juče mi je bio rođendan, i tražio sam rođendanski bonus, ja sam nivo 881, do juče nisam popunio KIC1, počeli su da traju dugo i tražili su da ponovo popunim KIC1 i KIC2, nakon nekoliko puta nakon 1 sata dali su mi rođendanski poklon od 200 dolara i čestitali su mi i zahvalio sam im se i to je bilo to, moje iznenađenje je bilo danas kada sam pokušao da povući 40.000 dolara, koje sam već ranije podigao taj iznos, i to je poništeno i moj nalog je blokiran, i kaže mi da kontaktiram podršku i oni mi kažu da ja nisam bio taj sa KIC-om i da treba da stavim druge informacije ili ne bi deblokirali moj nalog, kako da prijavim? Imaju više od 100.000 dolara mojih blokiranih tamo
Automatski prevedeno:
pre 3 meseci
It is nothing unusual that a casino would ask for some additional documents for the verification, so I believe that it is very important to cooperate and send those to the casino.
Otherwise, there is a big chance that you won't be able to withdraw, you know.
So, will you send the documents to them? What do you say?
pre 3 meseci
I think you have not understood anything, I had been playing for 1 year with my account and my kyc1, which is what is normally required, depositing and withdrawing money, February 3 was my birthday and they contacted me for birthday bonus , they told me to fill out the kyc1 again and fill out the kyc2, after an hour and they gave me $200, the next day I went to withdraw $40,000, (I had already withdrawn that amount previously ) and now with kyc2 I could get even more, I got a message that my account was blocked and that i should contact with support, and they now say that ¿I am not the person in the kyc?, and they dont want to give me my account with more than 100,000 dollars
pre 3 meseci
Did they explain why they don't think that it is you, though?
This is really weird, especially if you have already passed all the checks previously.
But I believe that our complaint team could get involved and help you with all this if possible.
What do you say?
Please file your complaint here, and together we will investigate the whole matter.
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