Amerio Casino - opšta diskusija (strana 7)

I have a recorded video and a printout of the day before the tournament ended, when I was second.

Tenho um vídeo gravado e um print 1 dia antes de terminar o torneio que estava em segundo.

They didn't even resolve my complaint about the cashback not being credited, no one from the Casino responded to the complaint, I'm thinking of opening this tournament complaint after this complaint.

Eles nem resolveram a minha reclamação do cashback não creditado, ninguém do Casino respondeu a reclamação, estou pensando em abrir essa reclamação do torneio após essa reclamação.

Try mentioning it in the complaint you have open about this casino. I think our team will take care of it and you won't have to open a new one. That would be better than waiting again when you're already dealing with something at this casino.

I'm going to do that.

Vou fazer isso.

I've added the additional information to the complaint.

Adicionei a informação adicional na reclamação.

Great, I hope you solve all the problems you have at the casino.

I'm keeping my fingers crossed for you.🤞

Honestly, Casino won't reply, the complaint will be marked as unresolved. I'm sure of it.

Sinceramente o Casino não irá responder, a reclamação será marcada como não resolvida. Tenho certeza disso.

This may happen, but they have been resolving complaints recently, so I would be happy if this were also the case with you.

Let's not jump to conclusions, the casino still has some time to respond.🙂

They have recently settled complaints, so they are still trying to recover their reputation.

Eles resolveram reclamações recentemente, então ainda estão tentando recuperar a reputação desse Casino.

Yes, and that's exactly why I would try to think positively and hope that it will be the same for you.

At least, that's what I want to hope, but I don't want to predict how it will end.

Let's just hope it turns out fairly.

Let's hope.

Vamos torcer.

I've had a balance on the Americo platform for 4 months and I can't withdraw or play. The support button has stopped working. I don't know what else to do

Ha 4 meses que tenho um saldo na plataforma Américo e não consigo sacar e nem jogar . O botão de suporte parou de funcionar . Não sei mais o que fazer

I don't know what to do

não sei que fazer

Hey, you’ve stumbled upon a pretty shady casino, if I’m being honest. Waiting that long for your money isn’t normal, so I’m worried you might never see it. 

Has the casino said anything at all about the withdrawal during all this time? Did you have to verify your account? 

I’d recommend filing a complaint, but I’m a bit skeptical that it’ll help, since the casino hasn’t responded to recent complaints. But I think it would still be worth a try because if the casino doesn’t resolve your situation, they’ll get black points and their safety index will drop even lower.