Razumem vašu zabrinutost, ali kao što sam rekao, sačekajmo malo i vidimo da li će vam kazino dati nove informacije. Ako nije, možete da otvorite žalbu i onda će naš tim videti šta može da se uradi. Ne obećavam vam da će vam se novac vratiti, posebno zbog indeksa bezbednosti koji kazino ima i upozorenja da ne odgovaraju na žalbe. U najmanju ruku, ako čak i podnesete žalbu, a kazino ne odgovori, dobiće crne poene i rejting će biti još niži. Nisam siguran da li bi se moglo uraditi više. 😥
I understand your concerns but as I said, let's wait a while and see if the casino gives you any new information. If it doesn't you can open a complaint and then our team will see what can be done. I don't promise you that your money will come back, especially because of the safety index that the casino has and the warning that they don't respond to complaints. At the very least, if you even file a complaint and the casino doesn't respond, they will get black points and the rating will go even lower. I am not sure if more could be done. 😥
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