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Bet24-7 Casino - opšta diskusija (strana 2)

pre 1 godinu od Tillykke
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9332 pregleda 70 odgovora |
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ZWIERZAK
pre 1 godinu

Hello! I'd say you were given the wrong information, or the information from the chat operator was correct but not respected afterward. One way or another, submitting a complaint was a smart step. Please make sure to provide the screenshot showing the most important chat operator's response to your inquiry. I believe that will help us a lot.

Do you possess such a screenshot, please?

pre 1 godinu

Zdravo. Napravio sam snimak ekrana ovog razgovora

Automatski prevedeno:
ZWIERZAK
pre 1 godinu

It's good that you made them, because it will certainly be helpful. Anyway, did you also provide these screenshots to Veronika at her email that she gave you in the complaint ? 

Nevertheless, if something new comes up in your case, don't hesitate to let us know.

We will be waiting.

pre 1 godinu

Ovako sam poslao snimke ekrana na adresu e-pošte koju mi je dala

Automatski prevedeno:
ZWIERZAK
pre 1 godinu

Smart move. It is always better to send all you can and let the complaint handler decide what she needs.

Hopefully, we'll find a way to resolve your issue soon.

pre 1 godinu

Da li neko zna zašto toliko dugo ne povlače sredstva? Čekam više od nedelju dana. Nije normalno! I drugi kupci se žale na kašnjenje u povlačenju sredstava! Imaju tako visok rejting, ali ne plaćaju!

Automatski prevedeno:
pre 1 godinu

NEDELjA VREMENA JE NIŠTA. PRIPREMITE SE ZA 1 MESEC... OČEKIVANjA


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ZWIERZAK
pre 1 godinu

Kako ovaj kazino može imati tako visok rejting ako isplaćuje mesecima? Usput, da li ste plaćeni za mesec dana?

Automatski prevedeno:
pre 1 godinu

IMAM PRIJATELjE U FB GRUPI I TAKO DUGO ČEKAJU

Automatski prevedeno:
pre 1 godinu

I ZAPOČEO SSPIR JER SU UZIMALI UPLATE ZA OKLADANjA PREKO 25E. I MOJA OPLADA JE BILA 2 EVRA, ALI SAM KUPIO BONUS. PRETHODNO JE GOSPOĐA NAPISALA UŽIVO DA NIŠTA NEĆE BITI JER IMA PRAVOG NOVCA. I BILA JE BLOK PLAĆANjA.

Automatski prevedeno:
pre 1 godinu

Da li neko zna zašto toliko dugo ne povlače sredstva? Čekam više od nedelju dana. Nije normalno! I drugi kupci se žale na kašnjenje u povlačenju sredstava! Imaju tako visok rejting, ali ne plaćaju!

Automatski prevedeno:
pre 1 godinu

Hi, did the casino say why it takes more than a week? I would like to add that we give casinos 14 days to resolve the withdrawal issue. Have you verified your account with the casino yet ? 

Anyway, I see that you have managed to file a complaint, so let's see where this all goes. 

pre 1 godinu

I ZAPOČEO SSPIR JER SU UZIMALI UPLATE ZA OKLADANjA PREKO 25E. I MOJA OPLADA JE BILA 2 EVRA, ALI SAM KUPIO BONUS. PRETHODNO JE GOSPOĐA NAPISALA UŽIVO DA NIŠTA NEĆE BITI JER IMA PRAVOG NOVCA. I BILA JE BLOK PLAĆANjA.

Automatski prevedeno:
pre 1 godinu

I see that you have been having problems for a long time and according to your complaint we are waiting for an answer from the casino. So far it doesn't look rosy but I hope it will change and it will turn out well in the end, although I am a bit worried in this case. 

Fingers crossed. 🤞🤞

Ažurirano od strane autora pre 1 godinu
Jaro
pre 1 godinu

14 dana je već prošlo! Nijedan moj zahtev još nije potvrđen! Ne razumem kada ću dobiti svoja sredstva!

Automatski prevedeno:
xray200
pre 1 godinu

That's quite a lot and also our time average. Our team will try to help you as best as we can, since you have a complaint. 

However, I was wondering if the casino has told you the reason why you still haven't confirmed your withdrawal ? 

Jaro
pre 1 godinu

Ne. Oni ne uspostavljaju kontakt. Napisao sam oko 10 poruka na mail podrške, kao i oko 10 poruka finansijskom odeljenju. Nažalost, nisam dobio nikakav odgovor.

Automatski prevedeno:
xray200
pre 1 godinu

Well, I'm sorry, because from what I've seen, the casino has solved all its complaints so far. We'll see how the situation develops when our team steps in. As much as I hate to say it, we'll have to wait.🙁

pre 1 godinu

ČUVAJTE SE OVOG KAZINA NISU MISLILI DA ODGOVARAJU NA MOJU ŽALBU „Naša presuda"

Bez reakcije, pasivni regulator

NEREŠENO

Automatski prevedeno:
pre 1 godinu

I've got exactly the same problem.

Withdrawal is pending since 13 days, the support told my im verificated and they cant contact the financial department.

The finance@ e-Mail Adress didn't answered any E-Mails.

The support isn't answering now since a week too.


Absolute scam-Casino...



betzebub11
pre 1 godinu


Every casino owned by versus odds can hold you withdraw for 31 days without reason 😉 For Radka they due this because it is KYC... unfortunately there is no KYC (she know about this but shes job here is to convince you that every thing is ok and this is normal procedure ;p) in Curacao so they do this because they can... So my friend prepare yourself for 31 days delaying withdraw 😉 everybody who win will wait 🙂 normal procedure ;p

kiziorro1984
pre 1 godinu

A u njihovim pravilima negde piše da mogu da drže sredstva 31 dan??? Da li rade kako žele?

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