Zdravo! Rekao bih da ste dobili pogrešne informacije ili su informacije od operatera za ćaskanje bile tačne, ali kasnije nisu poštovane. Na ovaj ili onaj način, podnošenje žalbe je bio pametan korak . Obavezno dostavite snimak ekrana koji prikazuje odgovor najvažnijeg operatera za ćaskanje na vaš upit. Verujem da će nam to mnogo pomoći.
Da li posedujete takav snimak ekrana, molim?
Hello! I'd say you were given the wrong information, or the information from the chat operator was correct but not respected afterward. One way or another, submitting a complaint was a smart step. Please make sure to provide the screenshot showing the most important chat operator's response to your inquiry. I believe that will help us a lot.
Do you possess such a screenshot, please?