Betano Casino - opšta diskusija (strana 3)

But what if I already uploaded every document that is within my reach and I uploaded every valid and current document and they tell me that they are not valid and they are proof of current address for my name and address in pdf and they tell me that they are not valid or I They say that they are different from what I registered in my Betano casino account, but it is not true, they are the same data that I registered in my Betano casino account, I have everything captured on my cell phone and it is the same data

Pero que ago si ya metí todo documento que esta a mi alcance ya les subí todo documento valido y actual y me dicen que no son válidos y son comprobantes de domicilio actuales a mi nombre y dirección en pdf y me salen que no son válidos o me dicen que son diferentes a los que registre en mi cuenta de casino de betano, pero no es sierto son los mismos datos que yo registre en mi cuenta de casino de betano, yo tengo todo capturado en mi celular y son los mismos datos

Someone guide me where I can follow up on this matter with this casino, since relatively they don't want to pay me and I only have a few days left to claim my winnings if they don't keep everything, they only give you 30 days to claim the money. money but I only have a few days left

Alguien que me oriente donde poder llevar seguimiento sobre este asunto con este casino, ya que pues relativamente no me quieren pagar y me quedan tan solo unos días para poder reclamar mis ganancias sino se quedan con todo, solo te dan 30 días para poder reclamar el dinero pero ya me quedan pocos días

They have already transferred my money to the casino account again so that I can play them. It has been 2 times that they cancel my withdrawal and return it to the casino account

Ya volvieron a pasar mi dinero a la cuenta de casino para que los juegue ya van 2 veses que me canselan mi retiro y lo devuelven ala cuenta del casino 

I try to file a complaint here about the betano casino and the application takes me out and it doesn't let me send the complaint to some expert

Trato de meter una queja aquí sobre el casino betano y me saca la aplicación no me deja enviar la queja algún experto

Pa, sve sam pročitao i sumiraću u jednom postu.

Ako i dalje imate problem i kažete da je dokaz adrese i dalje isti kao što ste uneli kada ste se registrovali i imate dokaz o tome, a kazino i dalje odbija dokument, onda bih podneo žalbu jer verovatno nećemo znati više osim ako tim ne pokuša da istraži.

Takođe vidim da je novac prebačen na vaš račun za igre i svakako ne treba ništa da radite sa njim i ne nastavljate da igrate da ga ne biste izgubili, jer vam u takvim slučajevima ne možemo pomoći.

Štaviše, primetio sam da imate problem sa podnošenjem žalbe. Možete li mi poslati snimak ekrana šta se dešava kada želite da podnesete žalbu? Video sam da ste već rešili jedan pa sam mislio da neće biti problema da otvorim jedan.

Možda bih pokušao da koristim drugi pretraživač, izbrisao kolačiće ili koristio drugi uređaj.

Ako ništa od toga ne pomogne, proverićemo šta se dešava i kako to možemo da popravimo.

Javi mi onda.

Indeed, I have not touched that money, the money is still there, the only thing I did was make a withdrawal again, it is in process, but it lasts between 2 weeks and they return it to my casino account so I can play it, it has been 2 times since I Even so, today they came up with something else, they sent me a message fully stating that they would cancel my withdrawal of funds because I have to gamble, all the money in my account, and they say that my data is incorrect, here I send you screenshots of my data and my documents so that you can see that they are the same as the ones I registered in my casino account.

Efectivamente no e tocado ese dinero el dinero sigue ahí, lo único que ise fue aser un retiro nuevamente, esta en proceso, pero dura entre 2 semanas y me lo regresan a la cuenta de casino para que los juegue, ya van 2 veses que me asen eso, a otra cosa hoy me salieron con otra cosa, me mandaron un mensaje donde dise plenamente qué cansele mi retirada de fondos porque me los tengo que jugar, todo el dinero de mi cuenta, y disen qué mis datos son incorrectos aquí le mando capturas de mis datos y de mis documentos para que vean que son los mismos que yo registre en mi cuenta de casino.

Hvala na odgovoru, video sam šta si napisao ali nije potrebno stavljati na forum i sigurno ne tako lične podatke.

Ipak, dobro ste postupili što se niste igrali sa novcem i preporučio bih vam da uložite žalbu kao što sam već napisao. Da li si pokušao da uradiš ono što sam napisao i da vidiš da li još uvek ne može da se otvori? Naš tim bi ispitao sve što je potrebno i pokušao da vam pomogne jer ako vam kazino kaže da morate da izgubite novac, to mi se ne čini kao normalno rešenje.

Pokušajte i javite mi šta ste saznali.

On June 29th, they cancelled a deposit in Betano and to date they have not refunded my money even though I have sent the necessary documents perfectly, in fact that day they cancelled 2 deposits, one of $100mxn and another of $500mxn.

And the $100 one they did refund me, but the other one, they just give me the runaround and tell me to wait, but it's been more than two months and they don't show any desire to solve my problem.

El día 29 de junio me cancelaron un depósito en betano y hasta la fecha no me han reembolsado mi dinero a pesar de que eh enviado perfectamente los documentos necesarios, de echo ese día me cancelaron 2 depósitos uno de 100$mxn y otro de 500$mxn

Y el de 100$ si me reembolsaron Pero el otro no solo me dan largas y dicen que espere pero ya son más de dos meses y no muestran ganas de solucionar mi problema

Zaista se dugo čeka, po mom mišljenju.

Mogu li da pitam da li je 500 miliona dolara prikazano na vašem nalogu ili je prikazano kao povlačenje na čekanju?

Da li vam je kazino objasnio razlog ovog kašnjenja?

Svakako bih predložio da se žalite ovde, kako bi naš tim mogao da pogleda celu ovu situaciju. šta kažeš? Evo linka koji morate da pratite u slučaju da ste zainteresovani.

The deposit I made to betano of $500mxn does not appear as a pending withdrawal anywhere on the part of betano but they assure me that they refunded it to my bank account.

El depósito que hice a betano de $500mxn no aparece como retiro pendiente ni en ningún lado por parte de betano pero ellos aseguran que me hicieron el reembolso a mi cuenta de banco.

Apart from the fact that every time I contact support they give me different versions of the problem that there was, without any solution to this issue, I just have to keep waiting for longer, that is, apart from the 2 months that I have been waiting for that solution, I still need to wait.

Aparte de que cada vez que contacto a soporte me dan diferentes versiones del problema que hubo aún que sin ninguna solución a este tema solo que siga esperando por más tiempo, o sea aparte de los 2 meses que espero por esa solución, aún necesito esperar

Zaista mora da je frustrirajuće, razumem te.

Da li ste ipak razmišljali o izboru da podnesete žalbu ovde? Naš tim će to sigurno rado razmotriti.

The casino is in operation and has never been closed. Where did you get the information that it was closed? Because it's not true

O cassino está em operação sim e nunca foi fechado, de onde vocês tiraram essa informação que foi fechado? Porque não é verdade

Koliko vidim, kazino nije zatvoren za razne druge zemlje, ali jeste za Brazil. Možda igrate na domenu druge zemlje i stoga kazino ne bi trebalo da bude zatvoren tamo. Da li je moguće da ste podelili URL? Video sam na primer da bi Portugal trebalo da bude u redu.

In Brazil it has always worked and it still sponsors the Brazilian Football Championship in the top league.

Betano.bet.br

I can easily show you if you want any proof that it's not working, it's never closed and there are still commercials on TV.

No Brasil sempre funcionou ele ainda patrocina o Campeonato de Futebol Brasileiro da liga principal.

Betano.bet.br

Posso te mostrar facilmente se quiser qualquer prova que no está funcionando, nunca fechou e ainda tem comerciais na tv .

Naravno da je u redu, prosledio sam to našem timu za podatke da pogledaju i označe kazino kao otvoren ako je to slučaj.

Samo sam hteo da proverim da li je to zaista URL kakav treba da bude. 🙂

Hi guys, can someone give me a promo code or something please?

Zdarec borci poraďte mi někdo promo kód bo tak něco prosím

Hello! 🙂

I think the most effective thing would be to ask the casino chat what they can offer you. Or do you mean the benefits of a new registration, for example?

Nazdar! 🙂

Myslím, že nejúčinnější bude zeptat se casino chatu, co pro Ti můžou nabídnout. Nebo máš na mysli výhody nové registrace třeba?

No new no e. Just that for example on Betan I'm not even talking about lost money, and no promo code, here and there a few free spins. I don't know, but show only promo codes when registering, I know, but otherwise?

Ne nové ne e. Právě že třeba na Betánu prohraných peněz ani nemluvím, a promo kód zadnej, sem tam pár freespinu. Nevim no šou jenom promokody při registraci to vím no ale jinak?

I understand,.. Well, otherwise it is possible that some code will give support more on request. It is not entirely uncommon that it will be based on the player's entire game history.

I looked at our database and I have to say that there is only one deposit bonus at Betano. That sounds to me like the overall bonus offer here might be quite poor.

Chápu,.. No, jinak je možný, že nějaký ten kód dá support spíš na požádání. Není úplně výjimkou, že to záloeží na celové herní historii hráče.

Koukla jsem se do naší databáze a musím říct že u Betano je jen jeden deposit bonus. To mi zní, že celkově tady může být nabídka bonusů docela chudá.