pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Betmaster Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Betmaster Casino - opšta diskusija
pre 1 godinu
Molimo vas da ne polažete svoj novac na ovu stranicu, preklinjem vas da to ne činite, preklinjem vas, oni su prevaranti, njihova korisnička služba je bukvalno najgora koju sam ikada sreo u svom životu, agenti ne znaju ni jednu reč da kažu , čekaj čekaj čekaj.
6. juna 2023. položio sam 100.000 meksičkih pezosa iz novčanika, iz torbe, sa mog bankovnog računa, BEZ BONUSA, BEZ PROMOCIJA, 100% STVARNOG I LEGITIMNOG NOVCA, mogao sam da osvojim 410.744,7 dolara igrajući meksičke igre na sreću kazino igre uživo i jedno ili drugo sportsko klađenje, kada su hteli da se povuku, postojao je beskrajan broj zahteva iz kazina, prvo je bio problem sa provajderom plaćanja, onda bi od mene zahtevali još dokumenata, izvoda računa itd., sve je obezbeđeno SVE, na kraju i posle mesec dana Blokirali su mi RAČUN SA SVE I DEPOZITOM, idem na 2 meseca, ne odgovaraju na čet, ne odgovaraju na mejl, I NE NEMOJTE DA ODGOVARATE NA NjIHOVA ŽALBA NA POŠTU, UZELI SU MOJ DEPOZIT, imam sve dokaze i trenutno tražim način da ih tužim nadležnim organima, ali molim vas da ne deponujete ovde, NE RADITE TO, OZBILjNO. NE RADI TO!!!
Automatski prevedeno:
pre 1 godinu
We highly appreciate your warning as well you your complaint. I'm so glad you found us because sharing such a tedious experience might truly benefit the rest of your community.
I keep saying the casino must cooperate with players and address them properly with an explanation or solution, especially if troubles arise. What you've described sounds like a real nightmare to me.
The way I see it, you have no clue what made your account blocked, have you?
For now, let's just hope there is a way to shed some light on this matter!
pre 1 godinu
jedina poruka koju sam dobio da ukradu više od 20 hiljada dolara bila je „vaš nalog krši odredbe i uslove" i „odeljenje za korisničku podršku nema pravo da komentariše takve odluke" i to je bilo to, tražio sam brojeve telefona, mejlove, kontakte da dođem do njih i tražim objašnjenja i tražim svoj novac, niko mi ne odgovara, NEMOJTE OVDE DEPOZITI MOLIM, uzeli su mi čak i depozit od otprilike 5 hiljada dolara, novac koji sam zaradio radeći, 100% realan i proverljiv, da datum Pitam informaciju NIKO NE ODGOVORI, ako se povežem na vifi kafića ili restorana, odgovore mi: dobrodošli u betmaster Meksiko, kako mogu da vam pomognem?, kada im dam svoj ID naloga, i moje pitanje gde je moj novac? ONI NAPUŠTAJU ĆETOVANjE I TAKOĐE Blokiraju dugme za Ćaskanje DA IH OPET KONTAKTIRATE NA TU VIFI MREŽU. Moraju da idu toliko daleko da mi uskrate informacije o mom novcu. ODVRSNI SU.
Automatski prevedeno:
pre 1 godinu
Forgive me for my curiosity are you aware of any rules you could possibly violate? At first, it seems like you have no idea and it comes up some rules or rule was violated.
Have you accumulated your winnings with a bonus perhaps?
One way or another, let's see how the complaint develops. 🤞
Ažurirano od strane autora pre 1 godinu
pre 1 godinu
Nijedno pravilo nije prekršeno, tvrde da je to bio „dvostruki nalog" što je nemoguće jer ja nikada nisam kreirao nalog ovde, niko nema pristup mojim ličnim podacima i niko nema pristup mojoj Vi-Fi mreži.
Pored toga, profit je generisan bez ikakvog bonusa, bez promocije, 100% pravog novca, 100% legalnog, 100% istinitog.
Automatski prevedeno:
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pre 1 godinu
Ok, so the issue was caused by violating the multiple account rule - now we're getting somewhere.
Seems like asking you questions is a good way to go. 🙂
Thank you for providing all the relevant information to Kristina. She'll come to you when she's ready to assign a new complaint specialist to your case.
It takes some time, because they are all at their limits for quite some time.
For now, I wish you a fair ending to your issue.
Don't hesitate to keep us posted here on the forum as well.
pre 1 godinu
Ali ako odgovaram da nije bilo kršenja pravila hahaha, ovaj kazino traži bilo kakav izgovor da poništi vaš dobitak, pa čak i ukrade vaš depozit.
Automatski prevedeno:
pre 1 godinu
Yes, but understanding the casino's point of view is a vital start for finding a solution. Despite what you claim, we need to know why the casino acted like it did. Do you understand that?
Because once we know what caused the issue, we may start a dialog to find out whether the casino's actions were fair or justified. 🙂
I hope you now have a better understanding of my concern.
Next time feel free to state all important things right at the beginning, it is quite a contradiction not to do so, you know?
Let's now see what Branislav has to say further in the complaint.
🤞
pre 1 meseca
Zdravo, dobar dan, moja verifikacija nije uspela
Bio sam pogrešno informisan pa sam otvorio nalog pod bilo kojim imenom, a ne svojim.
Ali račun sa kojeg sam vršio transakcije je na moje ime.
Automatski prevedeno:
pre 1 meseca
Hello, how were you misinformed by the casino? You only have one account in the casino but the personal info is not yours yes? These things always have to be in your name because just like you wrote, you don't pass verification.
Do you also have any screenshots or communication with the casino where they told you something that would indicate what you are describing?
Please let me know.
pre 1 meseca
Zdravo, dobar dan, nisam znao za smernice.
Ali imam ličnu kartu i vlasnik sam bankovnog računa na koji primaju moje transfere u kazino
Automatski prevedeno:
pre 1 meseca
Dobro jutro, to je odgovor koji sam dobio.
Automatski prevedeno:
pre 1 meseca
But the fact that you were unaware unfortunately does not excuse you if you broke the basic rule of verification. But from what I've seen, the situation has escalated, so we'll see what happens in the end. You won't be able to withdraw money without going through verification.
Can you describe to me what all you entered that was not in your name? Only the account you deposited from is yours?
pre 1 nedelje
Osećam se razočarano što je sve išlo tako dobro dok nisu iskoristili moju situaciju
Pošto su limiti kretanja moje banke bili dostignuti, koja je bacila moj novac u trenutku podizanja i ako je vraćen kazinu, pokušao sam ponovo ali mi ga nisu ponovo vratili, pisalo je da je transakcija obavljena. Ujutro, prvo ujutru, otišao sam u svoju banku da dobijem još limita za svoje kretanje, dobio sam druge depozite i samo od Betmastera, nikad.
Kontaktirao sam podršku i oni mi samo daju zaobilaznicu, tuku se okolo kada je lako i jednostavno vratiti iznos povlačenja u kazino novčanik kao i drugi put, ali ne
Uvek govore isto, da to nije do njih, već do nekog nadređenog od njih, a istina je da je to loše jer su već uložili mnogo više od onoga što su hteli da povuku.
Za 1400 gore, kako loše, stvarno
Automatski prevedeno:
pre 1 nedelje
Hello, do I understand correctly that you couldn't receive money to your account because you have some limit on movements there, yes? You have somehow exceeded this limit and you should have received the money back to your gaming account in the casino, yes? But that didn't happen and that's the problem now? Did you manage to arrange what you needed in the bank and you would like to make a withdrawal, but now you have no money to withdraw because there is nothing left?
Did you ask them where the money went if that is the case?
Please let me know if I'm wrong or if it's somehow different.
