Nažalost, nijedan drugi veb-sajt „sportskog odeljenja" nema takvu popularnost ili uticaj kao vaš.
Razumem vaš prethodni odgovor, ali s druge strane, ako biste mogli da ih kontaktirate i jednostavno pitate o ID-u karte REF7PP (moj slučaj) samo da proverite šta se desilo i pomenete da je kupac zaista zabrinut, možda bi reagovali i bar vratili moj depozit.
Imate uticaj, i lično poznajem jednog Španca koji je imao veoma sličnu situaciju. Oduzeli su mu 1.500 evra, ali nakon što vas je kontaktirao, vi ste ih kontaktirali i oni su vratili sredstva. Jedina razlika i njegov pametan potez je bila što nije pomenuo da se samo kladio na sport, a ni vi ga niste pitali o tome.
Unfortunately, no other "sports department" websites have such popularity or influence as yours.
I understand your previous response, but on the other hand, if you could contact them and simply ask about ticket ID REF7PP (my case) just to check what happened and mention that the customer is really concerned maybe they would react and at least return my deposit.
You do have influence, and I personally know a Spanish guy who had a very similar situation. They confiscated his €1,500, but after he contacted you, you reached out to them and they released the funds. The only difference and his smart move was that he didn’t mention he was only playing sports bets, and you didn’t ask about it either.
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