Exactly, and I asked myself at casino guru how it is that this site has a very high trust rating, because I based myself on the rating of casinoguru to make a deposit of 400 eur and play on the site betplays.com, I felt a little betrayed anyway.
KazinoGuru indeks bezbednosti nije za korisnike.
BetPlais je takođe promenio moje lične podatke bez dozvole, a ipak CasinoGuru podržava oduzimanje mog dobitka.
Oni ignorišu sve diskusije i recenzije korisnika.
Njihov kodeks ponašanja ne uključuje nikakav naglasak na stvarnom iskustvu kupaca.
Što se tiče potraživanja, od 5. decembra 2023. godine odbijena su 34 uzastopna zahteva.
Možda stručnjaci za kazino zamišljaju da ne postoji pristrasnost prema bilo kojoj određenoj zemlji i da su grupe koje stoje iza prevare povezane na međunarodnom nivou.
34 uzastopna broja, što je dokaz da BetPlais vara na neki način
Prvi veštak smatra da nema problema jer su sve žalbe tretirane pojedinačno.
Pretpostavljam da je problem u sistemu za detekciju IP-a koji je BetPlais implementirao.
Ekstremno opsežna funkcija detekcije IP-a verovatno radi u korist BetPlaisa.
Ponuda koju su mi dali uključivala je konfiskaciju mog dobitka i prijavljivanje nadležnima.
Oni su ti koje treba prijaviti regulatorima. Ja sam privatno lice i BetPlais je strana kompanija.
Ne znam da li je nadležni organ policija ili sudovi, ali nemam ni vremena ni energije da to prijavim.
Ali oni imaju sredstva da to urade, a ja tek treba da dobijem pismo od regulatora.
Oni će nastaviti da zarađuju na ovaj način.
Indeks bezbednosti CasinoGuru-a je veoma slatka ocena za operatere, ali kapija u pakao za nas korisnike.
Iako bi bilo moguće da neki od vodećih stručnjaka idu u tajne da bi potvrdili da BetPlais vara, možda postoje razlozi zbog kojih bi bilo zgodno da to ne učine.
I možda će biti teško prijaviti ovaj problem agenciji za licenciranje.
Ako u vašoj oblasti postoje ljudi koji su već igrali na ovom sajtu, to bi moglo poslužiti kao izgovor za lažno pozitivno.
Ipak, sumnjam da je iko u mom kraju igrao na ovom kazino sajtu.
Registrovan sam na dosta kazino sajtova, uključujući većinu poznatih kazino sajtova u Japanu.
Međutim, neće biti upozorenja niti oduzimanja novčane nagrade zbog IP preklapanja itd.
Mislim da bi bilo mudro da se klonite ovog sajta kazina.
Razmišljao sam da zamolim prijatelja koji živi daleko da zaista igra igru, ali
Oni pružaju dokaze o nepostojanju IP preklapanja i metoda igre kazino guruima i licencama.
Došao sam do zaključka da ću samo ponovo postati žrtva.
Pored Casino Gurua, Ask Gambles i Trustpilot su takođe puni pritužbi.
Prozor depozita je veliki, a prozor za povlačenje je veoma mali.
Opet, smatram da su gubitnici veliki srećnici, jer ne moraju da im daju nikakve lične podatke.
Pobednički korisnici su optuženi za varanje i dali su svoje lične podatke prevarantima.
Kada tražimo pomoć od bilo koje zajednice, odgovor je jednostavno da podrži BetPlais.
Budući da menadžerski tim radi takve zlonamerne stvari, oni takođe mogu da prodaju lične podatke koje su dobili.
BetPlais novčanici za depozit i povlačenje kriptovaluta
Ako pogledamo tok ovih sredstava, možda bismo mogli objektivno dokazati da oni plaćaju za prevaru.
To je zato što će za svaki 1 deponovani novčanik pristojnog kazino sajta vratiti korisniku bilo gde od 0,1 do 0,9.
Pretpostavljam da će BetPlais novčanik za povlačenje povući oko 0-0,2 korisnicima.
Prednost kriptovalute je u tome što ako kazino nastavi da odbija nezakonito povlačenje, trebalo bi da budete u mogućnosti da pratite trendove u prozoru za povlačenje. Nemam energije da to uradim, ali je možda moguće objektivno pokazati da BetPlais nastavlja da odbija isplate.
Čini se da se fokusiraju na evrozonu, pa se nadamo da će evropski profesionalci jednog dana ugasiti ovaj kazino sajt.
Askgamblers has helped me in a few cases before. They wouldn't even touch this one lol. They said go to the licensee. But hey.. The license doesn't mean anything.
But everything you are saying is correct and the truth. The ones who didn't win are the lucky ones.
Unfortunately they now have my all my id information on top of the thousands I deposited.
8.0. Safe. Mindblowing.
They closed my account. Told me I'm breaching terms and conditions. Citing rules 3 and 9 in particular. Which are, multi accounting, and cheating. Dozens of other people have had the same thing happen to them. Real gamblers. People with money. Always the same reason.
-So if everyone's cheating and multi accounting maybe the site isn't safe?
Had a withdrawal of 2193 euro pending. Over 4000 euro in my account. Just suddenly closed.
In emails they will not provide what multi accounting nor what cheating. They just repeat same answers.
There's NOTHING a complaint on casinogurufi will do. Their license isn't legitimate. But a clear WARNING to other people should be placed. The person above me seems to have been blamed on the same reason.
The problem with is none of the moderators on this site have placed real money in this site or some others that are deemed safe. They don't know what people have gone through.
https://www.trustpilot.com/review/www.betplays.com?stars=1 these are the real reviews and they are scary.
" Dear Customer,
Following a thorough review of your betting activity, we have identified violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with these breaches will not be paid.
We encourage you to review our rules, specifically Betting Rule 3 and Rule 9, which are detailed in our General Terms and Conditions. You can access them using the link below:
https://www.betplays.com/Rules/en/17252/General-Terms-and-Conditions/
If you have any questions or require further clarification, please do not hesitate to reach out to our support team.
Best Regards,
BetPlays Team "
" Dear Customer,
We regret to inform you that after conducting a thorough review of your recent betting activity, we have identified certain actions that are in violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with this activity will not be paid out.
We take these matters very seriously in order to maintain the fairness and integrity of our platform for all users. We encourage you to review Betting Rule 3, Rule 9 for more details on the specific regulations that apply to your case. You can access the relevant section of our terms and conditions using the following link:
https://www.betplays.com/Rules/en/17252/General-Terms-and-Conditions/
If you have any further questions or concerns regarding this decision, please feel free to contact us. However, please note that this suspension is final unless new, relevant information is presented.
Thank you for your understanding.
Best regards,
BetPlays Team "
Wont respond to providing specific details.
Tested over 200 casinos. This is top 10 scam casinos.
The fact whoever upholds Betplays rating hasn't even tested it, and you consider yourself a casino evaluator is mindblowing.
Go test real money on it. Hire a real person to do tests with real money. Maybe trust the people on this casino who have had negative experiences. There are dozens to read from. Pages. Of robberies.
Yet safe. And a link to it. Pretty disgusting.
Hi, there
We value your diligence in alerting others. On the other hand, Casino Guru solely investigates casino-related issues. Could this be the reason why your complaint didn't make it to be published? I spotted something about betting exclusively on martial arts.
Your complaint will undoubtedly be accepted if you have encountered any unfair circumstances pertaining solely to casino-related matters.
In this instance, we have limited authority to address your issue, so despite your best efforts, the Safety Index will not change, I'm afraid. We have already attempted to explain to your new friend that if there are no proofs, the Safety Index will remain unchanged. It is really that easy.
Has the casino deprived you of your casino-related winnings in an unfair manner? The effect will occur if you can demonstrate that through the complaint.
Dear kassan7,
I have now gathered information and evidence from the casino team to understand the situation. The initial concern regarding the address change appears to have been resolved by the casino team, so there are no issues with your address. However, the investigation has uncovered additional factors.
We have received evidence of multiple accounts being created by you in quite close succession from the same or very similar IP addresses, using the same device (with the same device ID), and engaging in similar gameplay while claiming the same bonuses. This cannot be dismissed as mere coincidence, especially considering this previous response from you: "As the head of the household, I live alone and no one else can operate my device except for me, right?"
The casino adheres to a strict policy in these matters, and its actions align with the terms and conditions outlined in the rules, as previously communicated by the casino team. Given the evidence, we have to agree with the casino's decision and must close your complaint as rejected.
I regret that we could not provide more assistance in this instance. Should you encounter any issues with this or any other casino in the future, please feel free to reach out to us, and we will try our best to assist you.
I'm sorry to remind you that this is how your complaints against Betplays ended. Well, it would not be fair to punish the casino for these findings.
It appears you disagree with what the casino demonstrated, but that does not mean the casino did actualy some fraud. Again, Safety Index can't be changed every time we players are certain something wrong has happened. First, it must be proved. Especially when it comes to breaking the rules.
I would expect someone with your moral qualities to understand the principles of evidence.
In any event, we will not reply to the issue that we have already addressed with you, and all of your posts that contain explicit accusations or turnouts will be removed. We will not waste our time correcting your "opinions" on Casino Guru based on assumptions and rejected complaints, but you are free to leave if you do not like what and how we do.
Last warning.
Nije mi pokazan nikakav dokaz o tome.
Ako sam se registrovao i igrao koristeći drugu e-poštu ili uređaj, javite mi svoju adresu e-pošte.
Za početak, imam samo jedan mobilni uređaj i obično koristim samo laptop koji dolazi uz igru.
Ako informacije na kojima se zasniva vaša tvrdnja nisu javno objavljene i njihovo otkrivanje široj javnosti može biti problematično, pošaljite mi dokaze.
Istraga je otkrila dodatne faktore
BetPlais prepoznaje neospornu činjenicu da su lični podaci izmenjeni i smatra da je to osnov za konfiskaciju kao kršenje njihovih uslova korišćenja.
Čak i ako se reši, neće li biti kazne za drugu stranu?
Kažu da je IP ili slično, ali pogledajte privlačnost zajednice.
Mnogi korisnici su pogođeni iz istog razloga.
Zar dodatni faktor ne znači da je druga adresa bila uključena u prvobitni razlog za oduzimanje?
Dakle, moja poenta je da oni pružaju izmišljene dokaze.
Čak i ako priznam da sam menjao lične podatke, kada vam pokažem ovako izmišljene dokaze, poverovaćete i to će biti kraj.
Drugim rečima, iskreno će priznati da su njihovi lični podaci izmenjeni i insistirati da je problem rešen.
Da sam dokaze izvodio na uobičajen način u drugim slučajevima, arbitar bi to bez ikakve sumnje vodio.
Dozvolite mi da još jednom objasnim svoj problem.
Moji lični podaci su prvobitno izmenjeni, što je osnov za oduzimanje.
Takođe sam objasnio da nisam menjao nikakve lične podatke i da sam otkrio problem sistema u kazinu koji automatski čita informacije i dao vam svedočenje o tome.
Nisam li upravo dokazao da je jedan od razloga za konfiskaciju bila lažna radnja kazina?
S obzirom na to, ne razumem zašto bi ljudi samo prihvatili njihove tvrdnje.
Pre svega, trebalo je da budem sumnjičav, i razotkrio sam njihovu prevaru, uključujući i falsifikovanje ličnih podataka.
Onda bi trebalo da mi pokažeš još jedan razlog zašto.
BetPlais je napravio jednu grešku.
Povrh toga, ne mogu da razumem vaš odgovor na potpuno poverenje u dokaze koje je obezbedio BetPlais.
(Od početka sam pomenuo mogućnost davanja lažnih dokaza)
Ako ste voljni da budete fer, dostavite mi listu adresa e-pošte na koje sam se registrovao više puta, kao i adrese novčanika za kriptovalute na koje sam vršio depozite preko tih naloga.
Ako je tačna moja tvrdnja da sam ga pripremio, onda sam ja kreator i nema problema da podelim svoje podatke.
It is clear from your responses that you merely believe what you are saying, and nothing we say will alter that.
Nothing I say will change your mind if you would rather continue to believe that the casino provided false evidence, which we were more than willing to use against you.
You would say these are untrue even if I presented the proof. So, I think the only way this could end is:
Do not bring up this subject again; maybe this will be sufficient to keep you around. Do not ever accuse us of any other presumptions you may have.
However, if you insist that you no longer trust us and, as a result, you likely do not even want to use any other free services, we can immediately close your account and put an end to another ongoing complaint.
The choice is yours.
Radka :
Molimo Vas da odgovorite da li su lažni lični podaci bili jedno od pitanja u konfiskaciji.
Ako lažni lični podaci nisu prvobitni problem, ja ću odustati.
Razlog je isti kao i za bilo kog drugog korisnika i kazino će učiniti isto za sve.
Happy Saturday to you!
Forum administrators are seen as enthusiastic Casino Guru members who are fully engaged in all that this site has to offer. But, as I have already stated, I will say it again: we take over the forum and, when necessary, we attempt to enlist the help of our committed colleagues. I genuinely get that you think I am a person who can look into anything you have found suspicious or that you came to a conclusion about. In actuality, I am not obligated to serve as your personal clerk. It would really be best to email your mediator if you have any disagreements about anything related to your complaint. If the complaint has already been closed, you can also gather new information and request that it be reopened.
Naturally, you have been using the forum to ask Caisno Guru questions for the past few days, looking for every detail to answer your thoughts. However, I will not do my best to respond to such posts every day. As you can see, there are still a lot of people in the area looking for assistance with the current problems at the casino; they are the ones who most need our focus. Even so, I continue to think that an open discussion is far preferable to ignorance.
I know you will be disappointed, but no one will post complaint proofs on the forum for a very good reason. For this reason, complaints are handled outside of the public forum. By displaying the internal documents the mediators received from the casinos. It would quickly close all the gaps and very likely prevent the Casino Resolution Center from handling additional complaints. Please try to respect us; we can't allow that to happen.
However, the casino proved that multiple active accounts were created from the single device you claimed to have, according to the complaint closure. When combined with the rest of the internal files, the result was:
The initial concern regarding the address change appears to have been resolved by the casino team,
We have received evidence of multiple accounts being created by you in quite close succession from the same or very similar IP addresses, using the same device (with the same device ID), and engaging in similar gameplay while claiming the same bonuses. This cannot be dismissed as mere coincidence, especially considering this previous response from you: "As the head of the household, I live alone and no one else can operate my device except for me, right?"
For instance, all of these details are typical indicators of bonus hunting.
Since you always have access to this resume, I am not sure if it helps.
I am unable to guarantee that I will reply to other responses on Monday.
Ali molim vas, administratori prestanite da opravdavaju opklade, ovaj kazino je prevario mnoge igrače, uključujući i mene.
Kada organizujem redosled priča, ne mogu a da ne imam pitanja.
Još jednom je otkriveno da je prvobitni razlog za oduzimanje bio spor oko unosa adrese.
Kao rezultat toga, dobitak je konfiskovan, a račun je zamrznut.
Dobio sam uveravanje od jednog od osoblja za podršku da nisam namerno promenio nijednu svoju ličnu informaciju i da je to uradio BetPlais.
U ovom trenutku, ovo se ne kvalifikuje kao razlog za zamrzavanje mog naloga.
Nadao sam se da ću moći temeljno da razotkrim greške druge strane u vezi sa adresiranjem i pošaljem neke dobre vesti zajednici, ali nisam mogao to da uradim.
Opet, imam samo jedan uređaj: mobilni uređaj i laptop.
Imam samo jednu adresu e-pošte za registraciju u kazinu.
Ne postoji način da se dokaže okruženje pojedinca, a bilo bi lako izmisliti istoriju pristupa itd.
Oni će izmisliti radnje koje nikada nisu počinili, što onemogućava korisnicima da dokažu svoju nevinost u pogledu uslova korišćenja za koje tvrde da ih poštuju.
Razumem da mi je arbitar naklonjen i da u sadašnjim okolnostima nema smisla da se dalje borim.
Nisam nimalo zadovoljan time, ali mi je bilo dragoceno iskustvo saznati da postoje sajtovi koji se ponašaju tako zlonamerno.
Nadamo se da će zlonamerno ponašanje ovog kazino sajta biti otkriveno i da će drugi korisnici moći da povrate svoja sredstva.
casino.guru's review of betplays is most definitely wrong, Betplays is a known scam in the gambling industry.
hundreds of closed accounts for the same reason, I also do not understand what evidence the casino presents but it seems that it may be prefabricated, most of the 90% positive reviews on trustpilot are made by the casino itself from fictitious accounts with one review, it is clearly visible, in reality betplayś would have 99% negative reviews in which each of them concerns an accusation of breaking point 3 and 9 of the regulations, which seems unlikely that such a large number of players could be accused of the same.
CASINO.GURU you can be sure that if you open an account at this casino and win a larger amount you will be accused of breaking point 3 and 9, no matter what you do.
Ali molim vas, administratori prestanite da opravdavaju opklade, ovaj kazino je prevario mnoge igrače, uključujući i mene.
Hi there.
Frankly, in your precise situation, we could not even prove whether you have been scammed or not because our whole website is solely dedicated to casinos, not sportsbooks. We have explained everything to you.
Therefore, relating your situation to the context of this ongoing communication is, at best, misleading.
I understand it is very convenient to agree without a deeper thought, but please try to think about the context.
I understand you feel somehow betrayed, but we can't help you unless your matter is associated purely with a casino-related situation.
I hope you at least tried to resolve the matter through the list of sports betting sites that Tomas provided you with.
Did you?
casino.guru's review of betplays is most definitely wrong, Betplays is a known scam in the gambling industry.
hundreds of closed accounts for the same reason, I also do not understand what evidence the casino presents but it seems that it may be prefabricated, most of the 90% positive reviews on trustpilot are made by the casino itself from fictitious accounts with one review, it is clearly visible, in reality betplayś would have 99% negative reviews in which each of them concerns an accusation of breaking point 3 and 9 of the regulations, which seems unlikely that such a large number of players could be accused of the same.
I understand what you're saying, and I recall having one of your cases discussed because of failing the verification through the Sumsub.
So, submit the complaint. The main issue is that no one has proven those claims. Will you be the first? The only action required was to submit a complaint and prove the casios techniques wrong. This is something we can't do without you casino players.
In the very few cases where the players were able to even explait the merit, the casino's choice was found reasonable, thus right.
If you are aware of any other players who have had their accounts unfairly closed without any involvement from Sportsbok, please forward them to us. For now, it seems they prefer to complain around forums or on TP, which provides us little chance of confronting the casino's methods. 🙁
Perhaps, but first someone needs to back up this story. The size of this forum has grown to such an extent that we are unable to dispatch someone to visit every casino where players are likely to be treated unfairly, based on forum posts. No one actually does that.
Rather, we rely on your authentic experiences supported by evidence.
I've been thinking about that, and I can't find anything in your favor.
"We have received evidence of multiple accounts being created by you in quite close succession from the same or very similar IP addresses, using the same device (with the same device ID), and engaging in similar gameplay while claiming the same bonuses."
Even if you had stated that someone could use your phone or laptop to create a new account and receive the same bonuses, it wouldn't have made much of a difference. This is because, according to the complaint and my understanding of the circumstances, you repeatedly stated that you don't live alone, yet no one else had access to your device. Well, we saw the account details - the same device was used. If my memory serves me correctly, you also struggled to recall which games you've played with your single account.
I mean, imagine how this all comes together. I do not mean to offend, but we have not discovered anything that would help us defend you.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
