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BetPlays Casino - opšta diskusija (strana 8)

pre 1 godinu od Darian
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kassan7
pre 2 meseci

Hi, I guess I should start by saying that I'm sorry you're having problems in the casino, and from what I've seen it's mainly because the casino accused you of muliple accounts, and you also say that verification is difficult. 

I guess I would start by saying that I don't understand much about the other cases you are talking about and where you got the number you got. If you are talking about some of your own cases, then it is probably not on this account.

Also, I would not get ahead of myself, and there is no need to talk about how the casino or we are going to somehow make a decision on the basis of 'fabricated evidence' because I do not think that is necessary when the complaint has only just started. I also don't think casinos need to send any fabricated evidence about a player because I believe that our experts would recognize that and the casino would certainly not be able to deal with the whole situation. So let's let the case develop and whenever a complaint is somehow closed, the reason for it is clearly explained. 

However, directly to the problem, when the casino talks about multiple accounts, did they confiscate the money you had in this casino? Have you never played here or does anyone in your home or on the same IP address play here? That's the first thing I can think of that might be a problem if they gave you that reason. Of course, if you're not aware of anything like that, as I said, our team will try to help you out and see where we can get to. 

As far as KYC is concerned, did you go through the process successfully or not? If you say they overwrote your personal information, have you asked them how that's possible when they basically got it wrong? That certainly shouldn't be the case and I can imagine it will cause more problems than good, but if you've brought it to their attention and told them there's something wrong and their system doesn't have it right and you can't get it fixed, then I don't see any issue on your part.

But let's try to line up a complaint because I'm just an admin on the forum and Nick will handle it for now. I wish everything will turn out fair.

Jaro
pre 2 meseci

> Takođe kažu da je glavni razlog to što kazina polažu pravo na više naloga, što otežava verifikaciju.

Da li je ovo tvrdnja kazina?


> Nisam siguran za druge slučajeve o kojima govorite ili odakle vam brojeve. Ako govorite o svom slučaju, verovatno se ne radi o ovom nalogu.

Broj uzastopnih odbijenih odluka na forumu za žalbe u vezi sa Betplais-om.


> Ali da pređemo pravo na stvar, kada kazino govori o više naloga, da li su vam zaplenili novac koji ste imali u ovom kazinu?

Da, igram kazina, a ne sportsko klađenje, i oni su mi zaplenili sredstva.


> Ili neko igra ovde u vašoj kući ili na istoj IP adresi?

nisu. Pregledajte Pravilo 3. i Pravilo 9. u Uslovima korišćenja koristeći sledeću vezu

Ja tvrdim ove

Međutim, izbegavali su da daju bilo kakva konkretna objašnjenja o tome, i promenili su moju staru adresu bez moje dozvole u automatskom prepoznavanju za KIC.


Brine me da Betplais šalje arbitru izmišljene dokaze.

Nisu mi dali nikakav direktan materijalni dokaz (koji uopšte ne postoji) i dali su samo jednostrane izjave.

Kao što možete videti u ovoj diskusiji, mnogim korisnicima su oduzeti predmeti.

Razumem da arbitri dobro znaju da je sportsko klađenje van njihove oblasti stručnosti, ali bez obzira da li je u pitanju sport ili kazina,

Problem je što na ovom sajtu ima previše konfiskacija.

Forum za žalbe je video 28 uzastopnih odbijanja.

Gledajući ovu seriju presuda iz ptičje perspektive, jasno je da su kazina zabrinuti zbog zlonamernih korisnika.

Da li je ovo kontinuirana pojava? (To je međunarodni kazino i izgleda da nije koncentrisan u određenoj zemlji.)

Meni je ovo veoma sumnjivo, i pitam se da li Jaro ne sumnja u ovo?

Želeo bih da razmišljate dalje od pretpostavke da kazino neće varati.


Pretpostavljam da je Betplais poslao, i nastaviće da šalje, zlonamerno izmišljene dokaze arbitrima.


Automatski prevedeno:
kassan7
pre 2 meseci

Pošto su moji podaci o žalbi obelodanjeni, mislim da će to biti glavni fokus.

Međutim, želeo bih da ih apelujem da otvoreno raspravljaju o izmišljenim dokazima koje pružaju.

Ako Betplais to ne radi sa zlonamernom namerom, to je gruba detekcija IP adresa.

Mislim da je ovo granica.

Ovaj kazino sajt trenutno nije naročito poznat u Japanu i ne mogu da zamislim da neko igra na njemu u oblasti u kojoj ja živim.


Od datuma zaokruženog crvenom bojom, Betplais-ove tvrdnje su prihvaćene u 28 uzastopnih slučajeva, i pitam se da li je takvim zlonamernim korisnicima dozvoljeno da se ušunjaju toliko puta.


Takođe vas podstičemo da pogledate naših 27 foruma za recenzije.

Pozitivne kritike koje su ovde navedene su od dva nova korisnika u prošloj godini. I sam sam korisnik početnik, a sistem CasinoGuru je sistem koji daje određenu procenu zapisu aktivnosti igrača.

Ocene koje daju ovi igrači su negativne.

Ne mogu a da ne osećam da su ocene na ovom sajtu previše pristrasne.


file

Ažurirano od strane autora pre 2 meseci
Automatski prevedeno:
pre 2 meseci

> Takođe kažu da je glavni razlog to što kazina polažu pravo na više naloga, što otežava verifikaciju.

Da li je ovo tvrdnja kazina?


> Nisam siguran za druge slučajeve o kojima govorite ili odakle vam brojeve. Ako govorite o svom slučaju, verovatno se ne radi o ovom nalogu.

Broj uzastopnih odbijenih odluka na forumu za žalbe u vezi sa Betplais-om.


> Ali da pređemo pravo na stvar, kada kazino govori o više naloga, da li su vam zaplenili novac koji ste imali u ovom kazinu?

Da, igram kazina, a ne sportsko klađenje, i oni su mi zaplenili sredstva.


> Ili neko igra ovde u vašoj kući ili na istoj IP adresi?

nisu. Pregledajte Pravilo 3. i Pravilo 9. u Uslovima korišćenja koristeći sledeću vezu

Ja tvrdim ove

Međutim, izbegavali su da daju bilo kakva konkretna objašnjenja o tome, i promenili su moju staru adresu bez moje dozvole u automatskom prepoznavanju za KIC.


Brine me da Betplais šalje arbitru izmišljene dokaze.

Nisu mi dali nikakav direktan materijalni dokaz (koji uopšte ne postoji) i dali su samo jednostrane izjave.

Kao što možete videti u ovoj diskusiji, mnogim korisnicima su oduzeti predmeti.

Razumem da arbitri dobro znaju da je sportsko klađenje van njihove oblasti stručnosti, ali bez obzira da li je u pitanju sport ili kazina,

Problem je što na ovom sajtu ima previše konfiskacija.

Forum za žalbe je video 28 uzastopnih odbijanja.

Gledajući ovu seriju presuda iz ptičje perspektive, jasno je da su kazina zabrinuti zbog zlonamernih korisnika.

Da li je ovo kontinuirana pojava? (To je međunarodni kazino i izgleda da nije koncentrisan u određenoj zemlji.)

Meni je ovo veoma sumnjivo, i pitam se da li Jaro ne sumnja u ovo?

Želeo bih da razmišljate dalje od pretpostavke da kazino neće varati.


Pretpostavljam da je Betplais poslao, i nastaviće da šalje, zlonamerno izmišljene dokaze arbitrima.


Automatski prevedeno:
pre 1 meseca

About the first question, I just summarized what is the main problem according to your post, so I concluded whether the casino said that based on what you wrote before.

As for rejected complaints, I understand, I had a feeling that you were only talking about your own, so now it's clear to me.

Since your money was confiscated, I am very curious how the case will proceed. What will be important in it will be mainly on the basis of what it really was and whether they will be able to explain and prove that it is multiple accounts as you mentioned.

As far as the evidence is concerned, the casinos usually do not provide it to the players and when they give them a reason for the violation it is often general, so that they can protect themselves and the players don't circumvent it. 

Unfortunately when you talk about sports betting we can't help with that and that's why these complaints are rejected, but at least I always try to assist and give the players links where they could also file a complaint and maybe they could help them there.

Also, whether this is a continuing phenomenon is hard to say, some casinos might do it on purpose and not tell the player anything, just block the account and don't even communicate with us. I have seen this casino trying to address complaints as well, so we will see what happens in your case.

However, I don't want to predict what BetPlays will send and we'd better wait for it. It always has to be clear why the player's money was taken and whether he broke their rules. If they send anything "fabricated" then they could have more problems than benefits, because their reputation with the players would decrease a lot in my opinion.

pre 2 meseci

Pošto su moji podaci o žalbi obelodanjeni, mislim da će to biti glavni fokus.

Međutim, želeo bih da ih apelujem da otvoreno raspravljaju o izmišljenim dokazima koje pružaju.

Ako Betplais to ne radi sa zlonamernom namerom, to je gruba detekcija IP adresa.

Mislim da je ovo granica.

Ovaj kazino sajt trenutno nije naročito poznat u Japanu i ne mogu da zamislim da neko igra na njemu u oblasti u kojoj ja živim.


Od datuma zaokruženog crvenom bojom, Betplais-ove tvrdnje su prihvaćene u 28 uzastopnih slučajeva, i pitam se da li je takvim zlonamernim korisnicima dozvoljeno da se ušunjaju toliko puta.


Takođe vas podstičemo da pogledate naših 27 foruma za recenzije.

Pozitivne kritike koje su ovde navedene su od dva nova korisnika u prošloj godini. I sam sam korisnik početnik, a sistem CasinoGuru je sistem koji daje određenu procenu zapisu aktivnosti igrača.

Ocene koje daju ovi igrači su negativne.

Ne mogu a da ne osećam da su ocene na ovom sajtu previše pristrasne.


file

Automatski prevedeno:
pre 1 meseca

The safety index doesn't include the user reviews you're talking about, those are gaming experiences and believe me, we're too careful about what we approve and reject. There is a process behind it and we try to do it as best as we can.

From what I've seen, the casino is more focused on Europe, even according to our review, and they don't seem to have a lot of players in Asia.

As for the other complaints, trust me, every single one of them is handled in detail by our team and we don't reject anything on the basis of feelings or anything like that, but on the basis of facts. 

We will see how it will be in your case.

pre 1 meseca

Dear Casino Guru

You have given this scam casino a safety score that has no connection with reality in any way! I have sent you a complaint which you refuse to accept. A complaint based on the fact that Betplays opened my account without my asking them to do so - mind you an account that I had closed due to my gambling addiction for Casinogames. After they had opened the account they were kind enough to send me an email to tell me that my CLOSED account had now been opened - and that it was a normal procedure.

I have sent you all the evidence, yet you refuse to accept it. You justify it by saying that I cannot prove that they knew that my account was closed due to gambling addiction. This despite the fact that I forwarded emails from Betplays in which they admit to having made a mistake, but that they did not intend to pay back the amount that I subsequently lost. 

I simply do not understand why you do not want to help in such a case - and I do NOT understand AT ALL that you have given this site a high safety rating! 

When casinos like Betplays suddenly start opening accounts belonging to gambling addicts without the gambling addict asking for it, there is NO WAY such a casino should have a rating anywhere near HIGH. You should know that! 

Sorry for my harsh language in this message, but I simply do not understand your way of glorifying this casino.

Ažurirano od strane autora pre 1 meseca
flowplowlow
pre 1 meseca

We're really sorry about this whole situation, but unfortunately our team has to reject your complaint as per insufficient evidence.

Veronika nicely and clearly wrote:

"I'm sorry, but it's not sufficient to simply state that you want to permanently close your account. You need to clearly explain the reason; otherwise, we won't have a solid basis for our discussions with the casino.

Unfortunately, without further evidence, we are forced to close this complaint. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future."

Unfortunately, we are not able to do more in this case.


pre 1 meseca

Nažalost, moja tvrdnja je odbijena na osnovu IP adrese, što je malo verovatno ako je koristio isti uređaj (isti ID uređaja) i ovo se odnosi na moj laptop, ali taj pojedinačni argument je zatvoren i verovatno neće biti ponovo razmatran.

Koristim samo jednu adresu e-pošte i moji podaci o registraciji se automatski čuvaju. Takođe obeležavam sve sajtove, tako da nema šanse za duple registracije.

> Pravljenje više naloga u veoma kratkom vremenskom periodu koristeći isti uređaj (isti ID uređaja), igranje sličnih igara i preuzimanje istih bonusa

Ako bih koristio više naloga za igranje, nikada ne bih igrao istu igru i nikada ne bih igrao sa istog uređaja. Cena uređaja je niska, a s obzirom na rizik da bude zaplenjen, ne bih rizikovao da igram na istom uređaju.


Oni koji gube kada igraju ovde imaju sreće, jer kada pobede suočeni su sa ovim pitanjem samo da bi morali da izdrže veliki stres i napor, a zatim da se svađaju na osnovu izmišljenih dokaza.

Kazino gurui su zatvorili oči pred nizom uzastopnih odbijanja zahteva na sajtu kazina, umesto toga raspravljajući o ovom pitanju pojedinačno.

Broj odbijenih zahteva je 33 zaredom, a svi BetPlais argumenti su prihvaćeni. Fokusirao sam se na ovu tačku i tražio pravičnu reviziju, ali izgleda da nisu uzeli u obzir broj slučajeva u svojim prošlim i sadašnjim presudama.

Želeo bih da neki kazino gurui anonimno istraže ovaj kazino sajt. Ovaj kazino sajt definitivno vara.


Ne preporučujem ovaj kazino sajt zbog IP adrese. Mislim da u mom kraju nema korisnika koji koriste ovaj kazino sajt, ali su mi ipak zaplenili IP adresu.

Bez obzira na to koliko kazino posle činjenice poriče navode o IP adresi, korisnici ne mogu ništa da urade ako kazino svoje argumente zasniva na izmišljenim ili netačnim mogućnostima detekcije.

Ovaj kazino sajt ima veoma širok raspon IP adresa i veruje se da preduzima mere da konfiskuje IP adrese čim otkriju bilo kakav napredak u toj oblasti.


Do sada sam se registrovao i igrao na preko 100 sajtova, ali sam imao samo jedan bonus koji je bio nekvalifikovan zbog moje IP adrese, a ovoj je moj novac konfiskovan zbog moje IP adrese.

Znam za jedan kazino sajt sličan ovom. Ako se prethodno dupliranje IP adrese pojavi kao problem, prvom će se dati prioritet bez obzira koliko to objašnjavate.

Pošto sajt zahteva da se prijavite unapred da biste dobili bonus, potrebno je samo malo vremena i truda da se registrujete i iznos koji deponujete.

U slučaju ovog kazino sajta, oni će verovatno koristiti listu IP adresa prethodnih korisnika kao osnovu za proces povlačenja.

(Prva osoba je objasnila da je registracija izvršena u kratkom vremenskom periodu, ali mi nisu pokazani dokazi o tome.)

Ovo je veoma zlonamerna lokacija. Ovaj metod im omogućava da konfiskuju dobitke korisnika malo po malo bez značajnog smanjenja njihove reputacije na CasinoGuru-u.

Kao rezultat toga, postoji velika razlika između broja žalbi i ocena diskusija i recenzija korisnika.

Trebalo bi da budete oprezni kada igrate u ovom kazinu.

Kada je igranje u pitanju, biram manje modele koje ne želim ni da igram, da ne bih igrao iste igre kao bilo ko drugi.

Nejasno je koje područje pokrivaju IP adrese, ali ako otkriju korisnika koji je udaljen 100 km, izgubiće bez rasprave.

Čak i ako ih prođete, oni će namerno promeniti vaše lične podatke. Oni će otvoriti prozor sa bonus ponudama, a ako postoje problemi sa kojima ne možete da se pozabavite, nemilosrdno će vam oduzeti dobitak.

Možda ovaj kazino sajt nije imao problema kada je prvi put pokrenut.

To je zato što je malo verovatno da će doći do dupliranja IP adresa.

Međutim, što duže lokacija radi, više IP adresa i informacija o reprodukciji će se akumulirati.

Kada pretražujete ovaj forum, iz godine u godinu se povećava broj zaplena i žalbi. Očekujem da će korisnici koji se kasnije registruju biti malo po malo u nepovoljnijem položaju. Ako razmišljate da se registrujete, preporučujem vam da igrate na drugom kazino sajtu.

Automatski prevedeno:
Jaro
pre 1 meseca

Nažalost, zaplenjena je.

Siguran sam da odluka tima neće biti poništena, ali postoji ogromna razlika između 33 uzastopna odbijanja žalbi i korisničkih recenzija i ocena diskusije. Želeo bih da smanjite indeks bezbednosti ovog kazino sajta.

Ako se kao razlog navede veliko preklapanje IP adresa, korisnik ne može ništa da uradi i malo je verovatno da će se registracija desiti u kratkom vremenskom periodu.

Jedina stvar koja bi mogla biti pogrešna sa njihovom tvrdnjom je ako biste mogli da pogledate trag novca na adresi kriptovalute koju koristim.

Da sam ja vrsta korisnika koji bi igrao sa takvim duplikat nalogom, verovatno bi postojala veza sa kriptovalutama.

Automatski prevedeno:
kassan7
pre 1 meseca

Imam pitanje za tebe, Jaro .

Mislim da nema izgleda da se ovo pitanje reši čak i ako se žalimo davaocu licence.

Da li postoji veb lokacija na kojoj možete da se registrujete, igrate igrice i proverite da li se kazina bave zlonamernim aktivnostima kao u ovom slučaju?

Kazino sajt koji koristi piratski provajder pod nazivom F1Casino takođe je imao indeks bezbednosti 8,8, ali sam bio ubeđen da je RTP definitivno lažan, pa sam, kada sam tražio informacije na mreži, pronašao zajednicu koja je istraživala igru.

Moja tvrdnja ovde je da problem nije prevara od strane provajdera igara, već da prevara postoji u operativnim politikama kazina.

Ali nema mnogo načina da se ovo potvrdi.

Jedna ideja koju smo razmatrali bila je da prijatelji koji žive daleko sami isprobaju igru kao način da je testiramo, ali čak i ako bismo to bazirali na rezultatima, verovatno ne bismo dobili ovaj iznos nazad, a kazino verovatno ne bi bio proglašen krivim za bilo kakvo krivično delo.

Stoga, ako postoje neke potpuno treće strane, autoritativne grupe zajednice u onlajn kazinu, želeli bismo da zatražimo istragu od takvih grupa.

Automatski prevedeno:
kassan7
pre 1 meseca

I'm sorry that we couldn't proceed with your complaint any further, but there is not much our complaint team could do due to the circumstances mentioned in the complaint thread, and Michal has explained it to you:

"I have now gathered information and evidence from the casino team to understand the situation. The initial concern regarding the address change appears to have been resolved by the casino team, so there are no issues with your address. However, the investigation has uncovered additional factors.

We have received evidence of multiple accounts being created by you in quite close succession from the same or very similar IP addresses, using the same device (with the same device ID), and engaging in similar gameplay while claiming the same bonuses. This cannot be dismissed as mere coincidence, especially considering this previous response from you: "As the head of the household, I live alone and no one else can operate my device except for me, right?"

The casino adheres to a strict policy in these matters, and its actions align with the terms and conditions outlined in the rules, as previously communicated by the casino team. Given the evidence, we have to agree with the casino's decision and must close your complaint as rejected."

I hope next time you will be more careful when creating an account at an online casino. It is very important to read the terms every time and stick to those, of course.

Wishing you all the best, and if there is anything we could help you with in the future, please know that we are here for you whenever possible.

pre 4 nedelja

Operates on a license that doesn't mean anything. Has a wide history of claiming winners are multi accounting and cheating, yet somehow gets an 8.0 and safe.


They took over 6k from me. Wont even provide specific evidence on what was done.


Read countless other similar stories. Always same reason, multi accounting and cheating.

So either its option 1 or 2.


  1. Seems like the worst software on the planet if EVERYONES multi accounting and cheating.
  2. They just close accounts when they dont want to pay out because their license means nothing.


1. would mean its not safe. Right? Bad software? Not good?

Or.

The one I lean with, 2.

Considering how many similar stories there are out there.


Yet somehow an 8.0 on this casino evaluators site.


Stay safe out there people. Do not bet here.

pre 3 nedelja

I o ovome bih želeo da pitam Romija .

Uložio sam žalbu u F1casino diskusiji pre neki dan.

U to vreme, diskusija se fokusirala na lažne igre i nizak RTP.

„Izgleda da je to sada popravljeno i da je upozorenje uklonjeno.

Dato je sledeće saopštenje.


Poverovao sam toj izjavi, napravio depozit u F1 kazinu i ponovo ga verifikovao.

Kao rezultat toga, ništa se nije promenilo u strukturi kompanije F1casino i imamo dokaze koji to podržavaju.

Ono što i F1casino i BetPlais imaju zajedničko jesu njihovi visoki bezbednosni standardi.

BetPlais je odbio moju tvrdnju, ali da li zaista imate efikasnu istragu ili verifikaciju?


Iako nisam varao u BetPlais-u, oni u potpunosti veruju kompaniji na reč.

Pored toga, neki kazino gurui su dali izjave poput: „Izgleda da je to sada popravljeno i da je upozorenje uklonjeno", doprinoseći tako prevari korisnika.


Iako svaki ima drugačijeg vlasnika, vaše akcije kao kazino gurua bile su dosledne u odbrani problematičnih kazino sajtova.

Želeo bih da se ponovo potvrdim.

I F1casino i BetPlais još uvek vrše prevaru.

Pokažite malo hrabrosti tako što ćete sami istražiti sajt kazina.

BetPlais ima dokaze da nastavlja da nudi lažne F1kazino igre, što ne mogu da proverim.


Automatski prevedeno:
pre 4 nedelja

Operates on a license that doesn't mean anything. Has a wide history of claiming winners are multi accounting and cheating, yet somehow gets an 8.0 and safe.


They took over 6k from me. Wont even provide specific evidence on what was done.


Read countless other similar stories. Always same reason, multi accounting and cheating.

So either its option 1 or 2.


  1. Seems like the worst software on the planet if EVERYONES multi accounting and cheating.
  2. They just close accounts when they dont want to pay out because their license means nothing.


1. would mean its not safe. Right? Bad software? Not good?

Or.

The one I lean with, 2.

Considering how many similar stories there are out there.


Yet somehow an 8.0 on this casino evaluators site.


Stay safe out there people. Do not bet here.

pre 3 nedelja

May I ask you what exactly happened, that they took 6k from you as you said, please?

Maybe our complaint team could have a look at it and help you out if possible.

If we don't know what is behind it, we cannot be sure if they were in right to do something like that or if it really was not fair.

Do you see my point here, please?

We'll wait to read more details about it.

pre 3 nedelja

I o ovome bih želeo da pitam Romija .

Uložio sam žalbu u F1casino diskusiji pre neki dan.

U to vreme, diskusija se fokusirala na lažne igre i nizak RTP.

„Izgleda da je to sada popravljeno i da je upozorenje uklonjeno.

Dato je sledeće saopštenje.


Poverovao sam toj izjavi, napravio depozit u F1 kazinu i ponovo ga verifikovao.

Kao rezultat toga, ništa se nije promenilo u strukturi kompanije F1casino i imamo dokaze koji to podržavaju.

Ono što i F1casino i BetPlais imaju zajedničko jesu njihovi visoki bezbednosni standardi.

BetPlais je odbio moju tvrdnju, ali da li zaista imate efikasnu istragu ili verifikaciju?


Iako nisam varao u BetPlais-u, oni u potpunosti veruju kompaniji na reč.

Pored toga, neki kazino gurui su dali izjave poput: „Izgleda da je to sada popravljeno i da je upozorenje uklonjeno", doprinoseći tako prevari korisnika.


Iako svaki ima drugačijeg vlasnika, vaše akcije kao kazino gurua bile su dosledne u odbrani problematičnih kazino sajtova.

Želeo bih da se ponovo potvrdim.

I F1casino i BetPlais još uvek vrše prevaru.

Pokažite malo hrabrosti tako što ćete sami istražiti sajt kazina.

BetPlais ima dokaze da nastavlja da nudi lažne F1kazino igre, što ne mogu da proverim.


Automatski prevedeno:
pre 3 nedelja

Our data team works hard to collect all the information and check everything regarding all online casinos in our database every day.

If the warning was removed, that means we have information that we always check carefully; nothing is wrong with the games.

If you feel differently or have any kind of proof of fake games, please contact the game provider regarding this. Unfortunately, it is nothing more; we could be of any help to you here.

You can also try to contact a lawyer regarding your issue if you feel the need, of course.

I hope you will be able to get the results you wish for so you can feel at peace.

We would of course appreciate any relevant information that is also adequate regarding your findings.

Romi
pre 3 nedelja

They closed my account. Told me I'm breaching terms and conditions. Citing rules 3 and 9 in particular. Which are, multi accounting, and cheating. Dozens of other people have had the same thing happen to them. Real gamblers. People with money. Always the same reason.


-So if everyone's cheating and multi accounting maybe the site isn't safe?


Had a withdrawal of 2193 euro pending. Over 4000 euro in my account. Just suddenly closed.


In emails they will not provide what multi accounting nor what cheating. They just repeat same answers.


There's NOTHING a complaint on casinogurufi will do. Their license isn't legitimate. But a clear WARNING to other people should be placed. The person above me seems to have been blamed on the same reason.


The problem with is none of the moderators on this site have placed real money in this site or some others that are deemed safe. They don't know what people have gone through.


https://www.trustpilot.com/review/www.betplays.com?stars=1 these are the real reviews and they are scary.



" Dear Customer,


Following a thorough review of your betting activity, we have identified violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with these breaches will not be paid.


We encourage you to review our rules, specifically Betting Rule 3 and Rule 9, which are detailed in our General Terms and Conditions. You can access them using the link below:

https://www.betplays.com/Rules/en/17252/General-Terms-and-Conditions/


If you have any questions or require further clarification, please do not hesitate to reach out to our support team.


Best Regards,

BetPlays Team "




" Dear Customer,


We regret to inform you that after conducting a thorough review of your recent betting activity, we have identified certain actions that are in violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with this activity will not be paid out.


We take these matters very seriously in order to maintain the fairness and integrity of our platform for all users. We encourage you to review Betting Rule 3, Rule 9 for more details on the specific regulations that apply to your case. You can access the relevant section of our terms and conditions using the following link:

https://www.betplays.com/Rules/en/17252/General-Terms-and-Conditions/


If you have any further questions or concerns regarding this decision, please feel free to contact us. However, please note that this suspension is final unless new, relevant information is presented.


Thank you for your understanding.


Best regards,

BetPlays Team "



Wont respond to providing specific details.


Tested over 200 casinos. This is top 10 scam casinos.


The fact whoever upholds Betplays rating hasn't even tested it, and you consider yourself a casino evaluator is mindblowing.


Go test real money on it. Hire a real person to do tests with real money. Maybe trust the people on this casino who have had negative experiences. There are dozens to read from. Pages. Of robberies.

Yet safe. And a link to it. Pretty disgusting.

kassan7
pre 3 nedelja

Unfortunately there's nothing you can do. And there's nothing casinogurufi can do. Betplays has done the same thing to me and dozens of other people.


Your money is gone.

Stay safe out there.

Romi
pre 3 nedelja

Već sam uplatio depozit kako bih to lično proverio i otkrio da se ništa nije promenilo.

Romi

Sami ste rekli: „Izgleda da je sada popravljeno i upozorenje uklonjeno".

Kažu da to znači da su igre u redu, ali verujem da se lažne igre još uvek nude.

Već sam prijavio ovo odeljenju za istraživanje CasinoGuru-a.

U Betplais-u, operateri su se uložili u nečuvene probleme menjajući moje lične podatke bez moje dozvole, a ipak su podržali svoje tvrdnje kao nevine i podržavaju konfiskaciju mojih sredstava.

Ne znam u kom pravcu je postavljen indeks bezbednosti CasinoGuru-a.

Za korisnike, mislim da bi 1 bilo prikladnije od 8, ali ako je za profesionalca, 8 bi moglo biti prikladno.

Automatski prevedeno:
Biff
pre 3 nedelja

No , but 8 months ago they confiscated 6382 and give me back my deposit 400 eur, of course for the same reasons that exist only for them terms 3 and 9 😉

jamelbenaichaoui
pre 3 nedelja

I'm sorry for your financial loss.


You had it done to you before me. And you tried to warn people on this site. I thank you for your effort.


But for some reason casinogurufi didn't take you serious enough and this site is still ranked an 8.0 and they have a direct link to it..

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