pre 3 dana
Ali koliko vidim, ovaj KIC proces je tačka za poboljšanje u Betsofa...
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BetSofa Casino - opšta diskusija (strana 5)
pre 3 dana
Yes, that's quite logical. But you will pay more for a fast passport processing as you say, and for one verification it would probably not be optimal. So try to communicate with them further and see what they tell you. If nothing can be resolved, we will try to help.
Fingers crossed.🤞
pre 3 dana
Podrška mi je danas dala drugačiji stav. Rekli su da će to proslediti nadležnom odeljenju i javiti mi se mejlom. Sačekaću i nadam se da će uspeti. 🤞🤞
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pre 2 dana
That's a slightly more positive answer, so let's wait and see what they come up with. Hopefully they'll be able to find an alternative and you'll be able to verify.
Good luck. ☘️😊
juče
Hello , i add complaint in casino guru but complaint is examing now, i wait 12 days for verification, first of all i wait 5 days for verify all documents in site all document will accepted every 24 hours not faster 🙂, after this support send me mail to send another photo with numbers, i will do IT after this send me another mail to record video, and after this today i wait 6 days. Its one big joke.
pre 13 sati
Hello, you are getting close to the time frame we give casinos to complete the verification. It's quite a long time and if they keep asking something different I personally would be in favor of asking it all at once so I can send everything. But maybe the casino doesn't think something is right and they need to verify it 100% and want to be sure. So it's good that you cooperate and I believe that if you do the verification successfully, you won't have problems anymore.
If you do, our team will be here to help you. If you find out anything new, I'll be here.
Fingers crossed.🤞🤞
pre 13 sati
Wrong ??
Im 39 years old, i send everything , what can be wrong ?? Only casino , i Play without bonus only slots. I deposit 496 and want withdraw 1000.
pre 10 sati
But sometimes the casino may not like something about the documents, selfie or what you send and that's why they ask for more. I don't know what it could be but it's a process that casinos are extra careful with and you're certainly not the first or last person to go through something like this. However, as long as everything is going well on your side then there is nothing to worry about and it will turn out fine I hope.
pre 10 sati
Jaro i have over 100 casino and bookmakers account , i have all of wallet like binance , coinbase etc, always my document will accept without problem , this is first time where my verification is so long 🙂
pre 9 sati
I understand that, sometimes casinos may extend the verification a bit for some reason but as I said, they probably just want to be sure of something. If it takes more than 14 days, you can file a complaint with us and our team will try to assist you. What do you think, can you manage? 🙂
pre 9 sati
I have complaint in casino guru case is examing , by Victoria but still no news
pre 9 sati
Znam kako je, i ja imam problema sa KIC-om. Takođe imam nekoliko naloga u drugim kazinima. Već sam prošao kroz neke koje su bile veoma invazivne i birokratske, čak sam tražio izvod računa za poslednja 3 meseca, poslao sam sve i bez dogovora i nakon perioda od 12 dana sve je bilo u redu (Ovaj invazivni KIC koji sam opisano nije bilo iz Betsofe). Verujem da Betsofa KIC treba da se poboljša, da bude agilniji i da poveća opcije automatski prihvaćenih dokumenata kako bi se smanjile ručne analize koje najduže traju.
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