Način na koji ovaj kazino funkcioniše je jednostavno nemoguće da se ne spoknete o njihove bonus uslove. Video sam prijavu da je nekome oduzet sav dobitak zbog igranja bakarata nakon završetka klađenja i meni se desila ista stvar. Oduzeto mi je oko 1500 evra jer sam igrao blekdžek nakon što sam ispunio uslov klađenja.
I sada sam opet frustriran zbog njih jer sam na drugoj ponudi imao stanje od 10000 kada sam završavao klađenje i automatski je smanjeno na 2500 kada sam završio opkladu. Taj deo je bio u redu jer sam unapred znao da je maksimalni isplatni iznos 2500... ali onda sam pokušao da podignem novac i rekli su mi da će mi biti oduzeto još 750 za lepljivi bonus! Nikada nisam video da se ograničenje za isplatu primenjuje pre odbitka bonusa. Kako je to maksimalni isplatni iznos kada zapravo nije moguće unovčiti toliko jer se i bonus odbija?
Ono što stvar pogoršava jeste to što nakon klađenja, kada se stanje smanji na maksimalni iznos isplate, možete nastaviti da igrate, ali ako igrate igre koje nisu dozvoljene tokom klađenja, vaš novac će biti konfiskovan (iako je bonus klađenje završeno) i čak i ako igrate dozvoljene igre, ako osvojite više, novac će biti konfiskovan jer će se maksimalni iznos isplate ponovo primeniti kada pokušate da podignete novac!!
Dakle, u osnovi, oni primene maksimalnu isplatu, zatim oduzmu lepljivi bonus, pa ponovo primene maksimalnu isplatu. To je minsko polje.
The way this casino operates it just feels impossible not to get tripped up by their bonus terms. I see a complaint listed about someone having all their winnings confiscated for playing Baccarat after finishing wagering and the exact same thing happened to me. I had around 1500 euro confiscated because I played Blackjack after completing the wagering requirement.
And now I'm frustrated with them again because on another offer I had a balance of 10000 when I was finishing wagering and it was automatically reduced to 2500 when I completed the wager. That bit was ok because I knew beforehand that the max cashout was 2500...but then I tried to withdraw and they said that another 750 would be deducted for the sticky bonus! I've never seen the cap for a cashout applied before the bonus deduction. How is it a max cashout when its not actually possible to cash out that much because the bonus comes off as well?
What makes it worse is that after the wagering when the balance is reduced to the max cashout, you can continue to play but if you play games that aren't allowed during wagering your money will get confiscated (even though bonus wagering is over) and even if you play allowed games, if you win more it will get confiscated as the max cashout will be applied again when you go to withdraw!!
So basically, they apply the max cashout, then deduct the sticky bonus, then apply the max cashout again. Its a minefield.
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