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BonusBlitz Casino - opšta diskusija (strana 2)

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Radka
pre 11 meseci

Odbrana kazina koji vara svoje klijente je znak nedostatka profesionalizma i neutralnosti sa vaše strane i ovde ću se zaustaviti jer je stvarnost činjenica dobro opisana. KAZINO NIJE TREBALO DA JE KREDITIRAO BILO KOJI SUMU NA RAČUNU IGRE AKO TRANSAKCIJA NIJE POTVRĐENA OD BLOKČEJNA KAO ŠTO SE TO DESILO, U suprotnom BI KAZINO POČINIO PRAVU PREVARU, KOJI BI SE PRILIKUJUĆI NA PLAĆANjU NOVAC KOJI JE U STVARNOSTI ČISTO FIKTIVNO I ILUZIVNO! TAKOĐE, VLASNIŠTVO I UPRAVLjANjE KAZINOM TREBA DA BUDE JAVNO, JOŠ JEDAN ELEMENT KOJI OPRAVDAVA ONO ŠTO SE DOLjE POTPISANIMA DESILO!

Ažurirano od strane autora pre 11 meseci
Automatski prevedeno:
Nemokid
pre 11 meseci

Explaining is not an act of defense. It is actually a reasonable response to your accusations. Once you stop, it will be over. Do you really expect me to stay silent while pointing the finger at Casino Guru?

I'm sure I have told you many times before, and I'll say it once more: Deal with it - the complaint is over.

So, shall we stop? I'm not going to repeat myself again.


Radka
pre 11 meseci

ZAHTEVAO SAM DA PONOVNO OTVARIM ŽALBU JER IMAM RAČUN KOJI JE IZDAO KAZINO KOJI POTVRĐUJE DA JE DEPOZIT DESIO PA NIŠTA NIJE ZAVRŠENO! ČINjENICE GOVORE ZA SEBE, AKO ŽELITE DA ODBRANITE KAZINO PREVARU, LOŠE PO VAS! U suprotnom ću postupiti PRAVNIM NAČINIMA. OD ČEGA BRANITE KAZINO GURUA? BRANIM ONE KOJI SE U ŽIVOTU PONAŠAJU POŠTENO I KOREKTNO.

Ažurirano od strane autora pre 11 meseci
Automatski prevedeno:
Nemokid
pre 11 meseci

Dear Nemokid.

If you believe the complaint will now be handled differently, that's cool. I'm sure the Complaint Team will review the receipt carefully and make the right call.

Well, good luck with that, like honestly 🙂.

I won't reply to the rest, I already said I'm done.

pre 11 meseci

I'm back to let you know that my first good experience with this notorious casino was not a fluke. I won again, $1004 and am cashing out the next day, netting $970 due to BTC fluctuations. The withdrawal would have been closer to instant, but I used a new credit card and that had to be verified. Nonetheless, between the win and the $ in the bank was less than 12 hours. I used my own money. I spent $450 so am netting $520 but a win is a win. I have played several times since the previous cash out win and I have to say, I have won modest amounts that through my own fault have played back in. I find this casino an enjoyable option and continue to be surprised at its large amount of terrible feedback. Seems like much of it comes from those expecting freebies. I have true horror stories I could relate about other casinos that take months to pay, so this is quite refreshing. In fact, this was probably the fastest payout I have ever experienced. Still don't like using crypto, but for cashout purposes there is no other choice at Bonus Blitz. Also, their customer service rep I dealt with the most was really obtuse, but that is part and parcel of the online casino experience. I do hope this mystery of ownership gets resolved, so I could feel a great deal more comfortable playing here, but in the mean time, I have nothing really bad to say about Bonus Blitz.


hilaryprosk
pre 11 meseci

Thanks for taking the time to add your experience here.

I'd say the difference between a good casino I'll probably soon forget and an exceptional casino I tend to visit often is actually the quality of support and chat operators. The way I see it, providing top-notch customer service is a great way to step out of line.

What do you think?


pre 11 meseci

Oh I love great customer service, but have YET to experience it at ANY online casino. I will probably have a big long story to tell you about another casino group, but am holding my tongue while I wait for my final payout and the THREE PAYMENTS they took from me without giving me any credit. Out of respect for the casino rep I didn't do a chargeback, but assumed she would help me get a refund. Boy was I wrong. I am approved for $550 in total refund but she warned me "it might take months" to receive. Also, the thousand dollar win is now five weeks old and they said it was sent out two weeks ago!!! Unbelievable. Anyway, getting back to the topic at hand...BonusBlitz. Well I played again today and won today AND got paid today. I am having a FABULOUS experience here, and feel like I have to give credit where credit is due. I put in 200, I think they had given me a 20 dollar "loyalty" bonus, and I wound up pulling out $702. I had to also back out the 20 dollar chip. So my $682 became $660 due to BTC fluctuations and a ten dollar fee from Coinbase. But wow. The money was in my hands within an hour and a half, and it's on the way to my bank account right now. Meanwhile, I have a thousand dollar win that has been missing in action for five weeks from an Ace Revenue Casino. Like I said, I have a lot to tell about those "characters."

hilaryprosk
pre 10 meseci

Heya!

Uhm, do you have anything related to the BonusBlitz Casino I wonder. 🙂

I hope you do, because this thread is the best place to start. For other casios, kindly chose proper threads or start your own. 😉

Ažurirano od strane autora pre 10 meseci
hilaryprosk
pre 10 meseci

I have true horror stories I could relate about other casinos that take months to pay, so this is quite refreshing. 

ahem sunrise slots, lol

pre 10 meseci

file

Ažurirano od strane autora pre 10 meseci
Radka
pre 9 meseci

GARDACASO ZAHTEV ZA PONOVNO OTVARANjE ŽALBE NAKON MJESECI JOŠ UVIJEK ČEKA IAKO SA SAM IMAM PRIZNANjE UPLATE KOJU JE KAZINO REDOVNO ODOBRIO, DALjE DA VAM PONOVNO PREGLEDATE KAZINO. POKUŠAJ VODOVODA OD KAZINO KAZINO PREVARA. ZAŠTO JE SAD MESECIMA OBUSTAVLjENO? DA NE BUDETE NEZAVISNI I NEUTRALNI U ODLUKAMA?!! KOMENTARIŠTE SE!!

Ažurirano od strane autora pre 9 meseci
Automatski prevedeno:
Nemokid
pre 9 meseci

I believe everything has already been said. If you come across any news reading your complaint, turn there, please.

According to the complaint:

"However, we have to focus on the facts here. The fact is that, according to the blockchain, your first deposit didn't get through and therefore all winnings derived from that deposit are void."

I can't help you with that here on the forum - try to update the complaint instead. This is not the place to resolve or reopen complaints - I'm sure you know that.

Since we've been circling around the same topic for quite some time, there is nothing I can add at this point. Thus I won't respond to this subject again.


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