Boomerang.Bet Casino - opšta diskusija (strana 3)

Thank you for your replay.

I realy hope it all will get resolved. But now i am still waiting....

I know that waiting is sometimes unpleasant, especially when money is involved, but there is nothing else we can do. I hope it will all turn out well.

Anyway, do you still try to communicate with the casino about this situation or do they just keep telling you to contact the bank? 

Yes they wrote in 1 mail to contact my bank but bank say its nothing to do with them.I sould chek out drectly with Boomerang.Bet 

And they transfered my money back on my game acount so i had to do a new withdrawal request.

I am sill waiting to my withdrawal to get approved on second time its still in status frozen on my gameaccount.

So i dont now if i get my money at all from Boomerang.Bet

When you entered the withdrawal for the second time, did you enter the same payment method as the first time ? Didn't you try to ask the casino what would be the best way to withdraw if you had problems first time ?

Anyway, as I said, the complaint is in the settlement stage and we'll see where our team gets to. I hope it will be resolved soon. 

I used the same payment method which i used to deposit because there was not possible to choose alternativ method. 

The first time they had a tecknical issues with that method but as it was not possible to choose for me alternative method only that method with wich i made my deposits.

Just few mnutes ago i got an emai, from them about successful withdrawal. But that has happend bifore so i belive it only when i see the money on my bank account.

The only thing i mailed to them if i had a successful withdrawal why my transaction history i emty at my game account? There is no transactions regards 240eur at all?

I'm glad the withdrawal was settled!

For the transaction history, I recommend asking the casino - again. It is not within our power to find out on your behalf.

Come back with the explanation, though; it might prove handy to others somehow.👍

I am still waiting for my money from Boomerang.Bet because i didn't get any money from them on my bank account.

It takes so long i really don't know if i ever get my money from them.

I understand that it is certainly not pleasant but you will have to be patient even though I dislike to say it. We'll see where you get with your open complaint and hopefully our team can work this out. 

Anyway, did you try to ask the casino how long it should take them to get back to you when you wrote 4 days ago that your withdrawal was successful ? 

Yes They answerd today on my question about withdrawal that withdrawal request has been forwarded to the payment provider for processing.

Processing by the payment provider may take up to 1-14 bussines days.

So i just have to wait and see...

Well, at least there's an update. So we'll see how it all turns out and when you get your money. Be sure to let us know how it goes. I'll be waiting. 

I have won a big bet and I didn’t took the money . I noticed it a little bit late they told me that I delete the bonus ( the bet was the one of the 100% bonus ) and that’s why I didn’t took the money . Fucking lies . Is there any possibility for me to finally take my money ?

Έλληνας είμαι

Check my post and give me my money

Hi, to understand it correctly I will try to understand it because I don't know if I get it right. Did you play with a bonus, you haven't finished wagering and according to the casino you cancelled the bonus and so they took the money you had uploaded? 

Did you play on any slots or is the case related to sports betting? 

Let's try to answer these questions first and then move on.

No I didn’t did anything of this bullshit . The chat tells me one excuse and the email other excuse . I WANT MY FCKING MONEY

Okay, but I asked you how it was with the bonus. Describe the situation from your point of view because it is not clear to me from what you have described. 

Try to take a breath and calmly, when you shake off your anger, tell me and I will try to help you if possible.

It was a first deposit bonus 100euros and I won 200 and I didn’t took any many

Okay, so you took one bonus and the casino said you took more? Or that you canceled it during wagering? 

Yes but it didn’t happen I’m not that stupid . I ask them to show me some proof for that and nothing as expected . Will I get my money??? Or if they don’t give me the money give me the bonus

Okay do you have some bonus history where you can see such things? Maybe you can find some information there. Alternatively, do you have any conversation with the casino? We might be wiser from what they wrote to you.

The chat told me that the bonus has been played and the mail told me that the bonus has been cancelled . They are even bad liers