If you play in casinos, I think you know that some deadlines set by casinos, regardless of which casino, may not be 100% achievable.
As you mentioned, verification often occurs during the first withdrawal. Therefore, based on how long this process takes, they may not be able to meet this limit. In any case, verification is important for both the casino and the player.
Then there is the payment method you have chosen for withdrawal. So what was it? This is something that the casino does not have complete control over. This means that if they send the money and you have, for example, a bank transfer withdrawal, it can easily take up to 5 days. And so they would no longer be within the timeframe they gave you, but it may not be their fault.
So first you need to consider all the circumstances and then look at the whole situation.
In any case, I would say that if the casino cannot meet the timeframe it has stated somewhere, it should not put it there at all. Sometimes it is unnecessarily confusing for players, and I am not surprised why.
We give casinos 14 days to pay out to players, so if nothing happens, please contact us again and we will try to help.
