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Please let us knowWhat your email is and I myself will make sure To answer you. Or PLease email me at gmorgan@casinerx.com
CasinerX Casino - opšta diskusija (strana 4)
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Hello,
We are in contacts with you all the time, Second thing is, you have used 10$ no deposit bonus , and we sent you the terms for the 10$ NO deposit Bonus. You have to fulfill all the requirements in order to withdraw. Plus you have not completed KYC yet, We need both to be complete in for you to be able to withdraw, AS it was clarified by our chat representative on website.
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Kako da pošaljem dokumente?
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I will email you all the details, But Please Keep in mind that NO deposit bonus comes with terms you need to fulfil before withdrawal, PLease read THe casinerx promo page for all the details about the bonus
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Čekaću. Čim sve bude rešeno promeniću svoje mišljenje o kazinu i dati pozitivne povratne informacije
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ygorjogosx@gmail.com email
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Poslao sam mejl sa dokumentima koji čekaju odgovor
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Čekam da verifikujem svoj račun, a zatim ću napraviti depozit od 100$ da bih mogao da povučem.
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oke ,good luck .the casino seems genuine to me .i deposited 2x i won then i lost it so i cant comment on payouts but soon l will 😀
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Ne i Bug, jednostavno su rekli da još nisam dostigao uslove za povlačenje, pa pitam šta nedostaje, ne odgovaraju!
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Aha! That technically explains a lot. 😀
Of course, you should get a proper explanation, but as I said, it seems the lack of communication is the real pain in this casino.
May I know how much do you try to withdraw? I would start checking the withdrawal limits, or anything "useful" stated in the rules. 🤔 Trying to figure out a good hint, well... Could really use the casino's cooperation.
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Iznos koji sam osvojio je sa bonusom za registraciju 10$, maksimalni dozvoljeni dobitak je 250$, a takođe piše da morate uplatiti 100$ da biste mogli da podignete ovu zaradu, ali pitam ih da li je to 100 dolara ili i 100 reala me niko ne obaveštava! Malo sam sumnjičav tražim priličan iznos da bih mogao da povučem
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Based on the bonus description we got from the casino, I think those are dollars:
"Maximum cashout: $250The maximum amount of money you can withdraw from this bonus is limited to $250. If you win more than that, the exceeding amount will be forfeited.":
No need to repeat it's the casino's job to answer such questions properly. 🙁
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i personally never take bonusses just to avoid all these misunderstoodings .in rarely cases when i lose big i take the bonus just to cool off and in my mind i am not playing to win .just deposit double what you will ing to play and be free with everything.that is my openion.
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Well, the operator says 100$ - I'd say you got the answer. For now, you should make the deposit in order to withdraw your winnings. According to the screenshot, I think the wagering is completed. Though a direct response would be better than "Have you read the rules?"🤔 Not a polite chat at all, if you ask me...
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I agree. From my point of view, this whole situation was handled pretty weirdly by the casino, it drew quite a picture. I doubt such an approach addresses players in a positive way 😀.
Let's hope they learned the lesson...
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Zaista razumem kada kazinu nedostaje osoblja ili je na odmoru ili šta već 🙂
Ja zapravo nisam osoba koja je pod stresom zbog vremena čekanja, ali više od 2 nedelje je previše za mene lično. 🙂
Ako već uplatim u kazinu, onda barem očekujem podršku od kazina.
Važno mi je da odgovorite na moje brige što je pre moguće, inače se nećete osećati prijatno i mislim da nijedan igrač to ne želi 🙂
Ne kažem da je ovaj kazino loš i cenim što je predstavnik kazina odgovorio ovde, ali uz svo dužno poštovanje, zaista sam izgubio interesovanje za igranje ovde.
Samo bih zamolio kazino da ubuduće reaguje na igrače, inače će im štetiti i to zaista mislim dobro jer mislim da svako ima pravo da zarađuje sa svojim kazinom 🙂 ali naravno igrač (najvažniji deo ) ne možete zanemariti i ništa ne stoji na putu vašem uspehu. 🙂
Živi i pusti da živi 🫡
Ali molim vas da odgovorite kupcima tako što ćete sebi učiniti veliku uslugu.
Želim kazinu svaki uspeh!
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Rekli su da moram da pošaljem dokumenta za validaciju naloga, poslao sam ih juče i čekam njihov odgovor
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Agrred - It's all perfectly clear to me! And the request you made toward the casino stuff is precise. 🙂
It's great to have you back 😉🙌
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It's good. This process is called the KYC (Know You Customer) verification. As soon as it's done successfully, you'll be much closer to a successful withdrawal.
Let us know how it goes, I still have "a little concern" about the casino's support. So, I'd love to keep track of your progress.
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