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send an email to george support manager.i think email is on this topic
here:
gmorgan@casinerx.com
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CasinerX Casino - opšta diskusija (strana 5)
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Do sada nisam poslao nikakav odgovor!
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i think because you won with a bonus they just delay the payment.yoi know what i mean .it is free money. have patient!
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May I ask you to respond to the deposit question as well? I feel the player could use some explanation. Especially, when another has mentioned a bug on your site associated with withdrawals.
It's just a kind plea.
Thank you for considering.
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Normally such deposit need to be wagered too in order to get available for withdrawal. It's due to the Anti-money-laundering policy. Have you checked the rules? I would start right there to be sure.
Though I agree the support should explain. 🤔
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Odgovori nisu ni poslali mejl pre nekoliko dana.
To jednostavno nije dobro mesto za kockanje bez obzira ko šta kaže.
Činjenica je da ovde ima više problema nego dobrih vremena.
Bez obzira da li se radi o bonusu ili bez bonusa, oni ovde jedva da brinu o svojim kupcima i to jednostavno nije moguće.
Dobra kazina drugačije tretiraju ljude koji stavljaju novac u svoju kasu.
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Ne, nigde ne piše da morate da se kladite na depozit, već sam tražio i nisam mogao da nađem, razgovarao sam sa njima juče, čekam zahtev za povlačenje koji sam napravio.
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Sajt je pustio deo za povlačenje, ali samo za podizanje putem kartice, ovde u Brazilu ne postoji način da se tako dobije novac, pa sam se opredelio preko kriptovalute, ali morate da pošaljete mejlom da biste povukli. Čekam mejl Ja poslao zahtev. plen
Ažurirano od strane autora pre 1 godinu
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Vraćam se ovde da vas obavestim da mi još uvek nisu odgovorili putem e-pošte, pozivajući se na moj zahtev za povlačenje!
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Apsolutna budalaština po mom mišljenju i to zaista ne mislim na loš način.
Jedno je biti NOV i možda ne 100% upućen, a sasvim drugo ne odgovarati ljudima.
Da budem iskren, i ja se osećam izdanim od njih.
Nema mejlova.
Nakon 10 dana poslao sam recenziju Guru-u i istog dana kazino je odgovorio sa zahtevom da napiše e-poštu kako bi mi mogli pomoći i još uvek čekam ovu e-poštu do danas. 🙂
Tako ne dobijate kupce.
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Niko ne bi trebalo da ima toliki stres dok igra, nije zabavno.
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Hello,
Hopefully you will receive your answer, they have 14 days as per what the complaint said. However, I do understand that you want to get your money asap. But from our experience it is usually done within 14 days. You also have timer on your complaint to keep track of that.
Do keep us informed if casino gets in touch with you or you receive your funds.
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I fully agree that playing should be fun, not stressful but again you are betting your money so stress comes naturally. However there are certain measures to keep the stress as low as possible, either by money management, playing with funds you are actually willing to lose.
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Zdravo, upravo su mi platili preko kriptovaluta.
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Definitivno.
Mislim da ako kazino želi da privuče kupce, samo morate da učinite da se igrači osećaju prijatno, inače će tražiti na drugom mestu.
Da budem iskren, malo sam razočaran jer danima nisam dobio odgovor 🙂
Ali sada nije ni upola tako loše 🙂
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On Sunday, they contacted and asked for documents for verification, I provided them. After that, silence again. Some resources can verify a user in 10 minutes. Two days have passed here and nothing. It's just horrible
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Well, according to other posts in this thread, I'd say you're not alone. 🙁
As far as I know, some casinos seems to be working on weekends but not in full strenght. Still, its Wednesday, seems like they are not in a rush.
Let me know how it goes, will you?
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Hello, Yes of course. a few hours ago I received a message from gmorgan@casinerx.com. He claims that players from Ukraine are not allowed to play CasinerX because their jurisdiction does not extend to players from Ukraine. And also I have few questions
where can I find this information on your site?
If this is really true, then why was I able to register an account, get a bonus, play slots and make a deposit?
Why didn't I see any message about this during registration?
And in general, I have extremely bad impressions from interacting with them. Some of the users of the site rightly said that the purpose of the casino is to give people entertainment. Instead, they ruined my mood for exactly one week with their inactivity and lack of elementary ethics of behavior. And I believe that there can be absolutely no excuses for this.
My late grandfather always liked to repeat: "If you can't do it, don't do it. That way you won't disgrace yourself and you won't harm anyone."
