pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Casino Gran Madrid Online, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Casino Gran Madrid Online - opšta diskusija
pre 1 godinu
Dobro veče u kazinu Gran Madrid, moj rođak je imao 177 evra na računu i to je nestajalo iz dana u dan. On je radio, a nije napravio ove opklade, molim vas, na koji način bismo mogli dokazati da nije igrao te igre dok ga nije ostavio bez novca?
Automatski prevedeno:
pre 1 godinu
Hi there.
It sounds like a very unpleasant situation. Has anyone else free access to your relative's phone or other devices by which playing in his name would be possible?
The problem is that players are responsible for their passwords, logins, and other personal data, the casino is not able to detect who holds the phone while bets are made.
I honestly do not know how to prove something has not happened - the main point is to prove how things have happened. Don't you think?
It would be best if the unlucky person join this conversation or forum personally. If something like that happened to me, I would certainly act on my own behalf personally.
pre 1 godinu
Dobar dan, hvala na savetu. Pitanje je da sam, pošto bolje podnosim ove situacije, godinama član kazinogura i imam više iskustva. Odlučio sam da mu pomognem. To si ti i on je on. Nemaju svi kapacitet ili hrabrost da se suoče sa ovim neprijatnim događajima. Trenutno su mu dali 30€ bonusa, pa sam mu bez daljeg odugovlačenja rekao da ne dira račun, to me već čini sumnjivim... Zar ne mislite? Mi smo tu da pomognemo da ne osuđujem da li ikada mogu da vam pomognem Biću oduševljen
Hvala vam
Automatski prevedeno:
1
pre 1 godinu
Hello there.
I get your point, and I was going to suggest submitting a complaint as an act of providing help (https://casino.guru/complaints/create)
However it is crucial to point out you can't do that on someone else's behalf, you see?
If I may, consult this free possibility together and let me know whether it is possible for the player to undergo this. You are welcome to provide support of course, but we need the person to register, submit the complaint and communicate with us directly.
If you need further information, just ask me. I believe the complaint is currently the best way to deal with such a situation.
Regarding the bonus, it is pretty common that casinos to offer bonuses to players who recently lost their balance, a usual way to compensate those players for their bad luck.
Anyway, if you need further information, just ask me. I believe the complain is currently the best way to deal with such a situation.
pre 5 meseci
Zdravo..moj problem je sa Gran Casino Madrid...moj nalog je verifikovan i to je onaj sa kojeg sam osvojio 340€ igrajući rulet...na sajtu mi piše da radim transfer na svoj račun ne moram ništa više da radim...i kada traže transfer mi kažu da moram da verifikujem drugi račun na koji sam, po njima, uplatio depozit...Otišao sam u Santander banku, gde je taj račun iz pa da vide da li sam ja bio njihov klijent odavno a nisam se setio i kažu mi da nisam u bazi...i ne znam šta da radim valjda račun pripada mom bivšem partneru i time što nisam proveravao da je moj...ne daju mi moj novac??ne razumem jer je račun sa kojim sam napravio bizum moj i već je verifikovan... da vidimo da li možete da mi kažete šta da radim... hvala
Automatski prevedeno:
pre 5 meseci
Hello there. Do you remember the last time you deposited money by using that account at this casino, perhaps?
Is this deposit associated with your winnings that you would like to withdraw?🤔
pre 17 sati
Prevara u velikom kazinu u Madridu. Blokiraju mi račun kada želim da prikupim 6.000 evra za kršenje pravila i uplate sa tuđih bankovnih računa. Traže mi fotografije kartica, rukom pisana pisma, selfije sa ličnom kartom, potvrde o bankovnom računu... Sve pošaljem i vrate samo 3.500€. Preostali novac na mom bilansu je, kažu, odlučeno od strane odgovarajućeg odeljenja da mi neće isplatiti, da nije bitno kome ću se obratiti i kome ću se žaliti, da je to čvrsto rešenje. Ovo je potpuno nezakonito. Prevaranti i lopovi
Automatski prevedeno:
pre 17 sati
Hello, I'm so sorry you got yourself into this situation.
My question is, did you deposit from other people's accounts or cards than yours? That's a violation of the rules in any casino. Were you able to verify with the casino or not?
Please let me know.
